Ratings based on 6 verified reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 10-Jun-2019 on Hotels
Comment from Hotel Management
14-Jun-2019 by Jo, Hotel Management
Dear Adam, Thank you for rating your recent stay with us. With kind regards Joanne Stephens Reservations and Events Manager
5 out of 5
by a verified traveller

Lovely hotel

Posted 27-May-2019 on Hotels
The staff at the hotel were friendly and helpful especially the receptionist Jo! It was a very relaxing break and would recommend Just need to get the hollandaise sauce right!!
Comment from Hotel Management
14-Jun-2019 by Jo, Hotel Management
Dear Elizabeth, Thank you so much for your review and kind words. With kind regards Jo Stephens Reservations and Events Manager
5 out of 5
by a verified traveller

Posted 09-May-2019
Swinfen Hall is a lovely country house but it is the quality of the staff that make it exceptional. The taster menu is wonderful. When we need a hotel in the area we wouldn’t look anywhere else now and already planning a Xmas return.
Comment from Hotel Management
14-Jun-2019 by Jo, Hotel Management
Thank you so much for the kind words in your review. I am delighted that you enjoyed your recent stay with us. I will pass on your comments to the rest of the team. With kind regards Joanne Stephens Reservations and Events Manager
5 out of 5
by a verified traveller

Overnight Visit

Posted 08-May-2019 on Hotels
Just one night in the hotel on Monday evening. The restaurant was closed but service from the bar menu was good. The staff were very helpful maybe a little too helpful as someone appeared when you descend the stairs to escort you to the bar or the restaurant etc it almost felt they were watching to make sure you didn’t pocket someone! Whereas at breakfast we were left alone and needed a waiter for a couple of things he had forgotten. I would like to add however all the staff were courteous and extremely nice as good as in any 5 star hotel we hav3 stayed at. Would definitely stay again if in the area
Comment from Hotel Management
14-Jun-2019 by Jo, Hotel Management
Dear Mrs Breeze, Thank you for your review and kind words. We always try and greet guests when they enter the entrance hall, to guide them to the correct areas. I am sorry if you felt this was slightly imposing. I will pass on your feedback to the rest of the team. Kind regards Joanne Stephens Reservations and Events Manager
3 out of 5
by a verified traveller from Berkshire

Posted 02-Feb-2019 on Ebookers
The hotel has a good feel great architecture but on my night there was no menu available so I asked for a steak and possibly some soup which I did get and was really very good but surely a menu would have been better Apparently they were training staff so the chef hadn’t prepared the menu!!!!!! It was a shame as there is something unique and quirky about the hotel that I liked Phil Wright
4 out of 5
by a verified traveller

Posted 27-May-2019
Bel établissement personnel agréable chambre propre Bon petit déjeuner Je recommande cet hôtel
Comment from Hotel Management
14-Jun-2019 by Jo, Hotel Management
Thank you for your recent review. I am delighted that you liked your room and enjoyed the breakfast served to you. I will pass on your kind words to the rest of the team. Kind regards Joanne Stephens Reservations and Events Manager