Ratings based on 240 verified reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 13-Aug-2019
Good room, nice friendly staff and good value. Got what I expected.
5 out of 5
by a verified traveller from Lichfield

Posted 21-Jul-2019
Facilities in the room were excellent except air-conditioning needs to be updated!
4 out of 5
by a verified traveller

Posted 15-Jul-2019
Excellent service and a very central location. The only downside was the noise. On a hot summer's night, when the air con wasn't working, a complimentary set of ear plugs would have been handy!
4 out of 5
by a verified traveller

Posted 15-Jul-2019
The staff were extremely helpful and went out of their way to be accommodating. The decor is a little tired but the lounge and bar area are comfortable and welcoming.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 02-Jul-2019
4 out of 5
by a verified traveller

Posted 30-Jun-2019
Slow service in the bar. Super breakfast with good selection of fruit and yoghurt.
2 out of 5
by a verified traveller

Posted 08-Jun-2019
The windows are sealed shut and even though there is air conditioning, it didn't work in my room. When I called reception they knew already, they are apparently replacing all the air conditioning and some rooms currently don't have it. Tough! There was a fan in the room but it was about twenty years old and sounded like a jet engine. It was also incredibly noisy since the window glazing is very thin and there is a Walkabout bar opposite. A terrible night. I won't be going back.
3 out of 5
by a verified traveller

Posted 28-May-2019
Friendly staff, but very noisy at night, window only opens slightly, had air con on but that sounded like it was dripping, loud bangs all through night
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 09-May-2019
4 out of 5
by a verified traveller

Posted 08-May-2019 on Hotels
Amazing city and great hotel