Outdoor pool, pool loungers

Reviews of Las Espuelas Hotel

3 out of 5
Las Espuelas Hotel
Liberia, Liberia, Guanacaste

Reviews

8.0

Very good

Rating 10 - Excellent. 226 out of 697 reviews" "
Rating 8 - Good. 290 out of 697 reviews" "
Rating 6 - Okay. 124 out of 697 reviews" "
Rating 4 - Poor. 36 out of 697 reviews" "
Rating 2 - Terrible. 21 out of 697 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Hotel las Espuelas on 25 Mar 2024
Muchas gracias por su calificación, es de suma importancia para nosotros.

8/10 Good

Jose, Champaign

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel las Espuelas on 25 Mar 2024
Muchas gracias por su calificación, es de suma importancia para nosotros.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious grounds, good restaurant nice front sitting area. Not many bookings so staff was thin.
Stayed 1 night in Mar 2024
Response from Hotel las Espuelas on 18 Mar 2024
Thank you very much for your rating, it is very important to us. We continue working so that our customers enjoy their stay at our hotel.

6/10 Okay

Dennis, London

.
Stayed 1 night in Mar 2024
Response from Hotel las Espuelas on 18 Mar 2024
Thank you very much for your rating, it is very important to us.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, old school, hotel. The restaurant area is very nice.
Stayed 1 night in Mar 2024
Response from Hotel las Espuelas on 18 Mar 2024
Thank you very much for your rating, it is very important to us.

8/10 Good

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall a good night's stay. Front desk was cordial and helpful when asked. The only suggestion is that at check-in it is very helpful for the guest to be given a quick rundown, where is the pool, where is the restaurant, what time is the (excellent) breakfast served, etc.. We almost missed breakfast for not seeing a dining room.
Stayed 1 night in Mar 2024
Response from Hotel las Espuelas on 18 Mar 2024
Thank you very much for your rating, it is very important to us.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Great atmosphere. Place looks just the way it does in the pictures
Stayed 1 night in Feb 2024
Response from Hotel las Espuelas on 18 Mar 2024
Thank you very much for your rating, it is very important to us.

6/10 Okay

Ami-Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to the airport. Pool was nice but a bit cold and they didn’t have a crib for my baby (as advertised on the website) but other than that we really enjoyed our stay. Food was delicious but definitely pricey.
Stayed 1 night in Feb 2024
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante

10/10 Excellent

Jose

Stayed 1 night in Feb 2024
Response from Hotel las Espuelas on 25 Mar 2024
Muchas gracias por su calificación, es de suma importancia para nosotros.

10/10 Excellent

Miles

Liked: Staff & service, property conditions & facilities
Great pool.
Stayed 2 nights in Jan 2024
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop over before getting back on plane . Good place to rest up before heading out to start your trip or to unwind before you go back home .
Stayed 2 nights in Jan 2024
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante

10/10 Excellent

Emma

Stayed 1 night in Dec 2023
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante.

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante.

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Meghann

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Review Canadian: this hotel is more like a motel and definitely not 3 stars. Paper thin walls. Could hear what the person next to us was watching on TV. Breakfast was good and big portion!
Stayed 1 night in Dec 2023
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante.

8/10 Good

iris

Business traveller, Travelled with group
Liked: Staff & service, amenities
I like the convenience of being near the Airport.
Stayed 1 night in Oct 2023
Response from Hotel las Espuelas on 10 Oct 2023
Muchas gracias por su calificación, es muy importante para nosotros.

6/10 Okay

Ana Chang

Travelled with family
Liked: Staff & service
The room we stayed little old. We stayed there 1 week. They should have more choices for breakfast .
Stayed 7 nights in Aug 2023
Response from Hotel las Espuelas on 24 Aug 2023
Gracias por su comentario, es muy importante para nosotros.

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great breakfast and polite staff.
Stayed 1 night in Jun 2023
Response from Front Desk on 30 Jun 2023
Muchas gracias por su comentario y calificación es muy importante para nosotros.

6/10 Okay

Ruben

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Property was 13 kilometers away from the airport. Nothing around it. Very dark upin arrival. In our room there were two dead cockroaches. Not justify the cost.
Stayed 1 night in Jun 2023
Response from Front Desk on 18 Jun 2023
Lamentamos mucho su mala experiencia, estamos mejorando para que su estadía sea más placentera.

8/10 Good

Jeffrey

Travelled with family
Liked: Staff & service, property conditions & facilities
Great breakfast, clean, safe with good staff. A comfortable place to spend the night.
Stayed 1 night in May 2023
Response from Hotel las Espuelas on 13 May 2023
Muchas gracias por su comentario es muy importante para nosotros, esperamos su pronta visita!.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
If you have a car this place is great and the staff are excellent
Stayed 1 night in May 2023
Response from Hotel las Espuelas on 13 May 2023
Muchas gracias por su comentario es muy importante para nosotros, esperamos su pronta visita!.

10/10 Excellent

Alan

Stayed 1 night in Apr 2023
Response from Hotel las Espuelas on 1 May 2023
Muchas gracias por la valoración.espero que haya disfrutado su estancia.

10/10 Excellent

Coby

Stayed 2 nights in Apr 2023
Response from Hotel las Espuelas on 30 Apr 2023
Muchas gracias por su comentario. Su calificación es muy importante para nosotros.Espero que haya disfrutado su estadía!

8/10 Good

Mr.

Travelled with group
Liked: Cleanliness, staff & service
Property was somewgat close to the airport and was budget friendly. Not much offered at the hotel and they do not offer transportation
Stayed 1 night in Apr 2023
Response from Front Desk on 22 Apr 2023
Gracias por su calificación, es muy importante para nosotros.

6/10 Okay

Guillermo, San Jose

Liked: Cleanliness
Disliked: Property conditions & facilities
OK, basic hotel. But old hotel and rooms
Stayed 1 night in Apr 2023
Response from Front Desk on 22 Apr 2023
Gracias por su calificación.

8/10 Good

Ethan, Nampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2023
Response from Front Desk on 22 Apr 2023
Gracias por su calificación, es muy importante para nosotros.

10/10 Excellent

Dennis

Stayed 2 nights in Apr 2023
Response from Hotel las Espuelas on 2 May 2023
Gracias.Tu valoración es muy importante para nosotros.

10/10 Excellent

Diego

Stayed 1 night in Apr 2023
Response from Front Desk on 22 Apr 2023
Gracias por su excelente calificación. Es muy importante para nosotros.

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are basic but comfortable. Air conditioning definitely a nice amenity. The pool was nice and the onsite restaurant is also good. Hotel was fairly quiet on the two days we were here. Staff always polite and friendly.
Stayed 1 night in Mar 2023
Response from Front Desk on 8 Apr 2023
Muchas gracias por su comentario es muy importante para nosotros.

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we expected! Cute pool, nice rooms (would be nice to have a mini fridge). Air conditioner was perfect, beds were comfortable, staff was friendly and dinner (paid) and breakfast (included) was tasty.
Stayed 1 night in Mar 2023
Response from Front Desk on 8 Apr 2023
Muchas gracias por su comentario es muy importante para nosotros.

6/10 Okay

Justin

Stayed 1 night in Feb 2023
Response from Front Desk on 8 Apr 2023
Muchas gracias por su comentario es muy importante para nosotros.

2/10 Terrible

Yendry

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Front Desk on 8 Apr 2023
Muchas gracias por su comentario es muy importante para nosotros.

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend the rooms / bathroom were dirty with coaches.
Stayed 1 night in Feb 2023
Response from Front Desk on 8 Apr 2023
Muchas gracias por su comentario es muy importante para nosotros.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loads of room - nice updated electrics with automatic shut off of a/c unit.
Response from Hotel Las Espuelas on 21 Feb 2023
Hello James,Thank you for your review and kind words. We are glad you enjoyed your stay with us. Hope to see you soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised
Stayed 1 night in Feb 2023
Response from Front Desk on 18 Feb 2023
Hello Paul, thank you so much for your review. We hope your stay was as good as you expected it.Greetings,

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine
Stayed 1 night in Feb 2023
Response from Front Desk on 18 Feb 2023
Hello Douglas, thank you for your review and comments.Greetings,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice established facility
Very good food. Beautiful pool and flowers/landscaping. Great place to stay overnight before catching plane home. 15 minute taxi ride to airport. Full breakfast with delicious fruit
Stayed 1 night in Feb 2023
Response from Hotel Las Espuelas on 13 Feb 2023
Hello, thank you for your kind words. We are glad that you enjoyed your stay with us.Greetings,Hotel Las Espuelas.

8/10 Good

Jacqueline

Stayed 1 night in Feb 2023
Response from Front Desk on 8 Apr 2023
Muchas gracias por su comentario es muy importante para nosotros.

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good spot, very friendly desk personnel, great continental breakfast!
Stayed 1 night in Jan 2023
Response from Hotel Las Espuelas on 6 Feb 2023
Hello Virginia,Thank you so much for your review, we appreciate them.Greetings,

10/10 Excellent

Melanie

Stayed 1 night in Jan 2023
Response from Hotel Las Espuelas on 2 Feb 2023
Hola Melanie ,muchas gracias por tus comentarios ,esperamos tenerte de vuelta pronto!

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this hotel are very nice and spacious. The only real negative was the rooms are dated. Really enjoyed our stay. Location was nice near many things but on the edge of town. All the amenities listed were there and worked except hot tub was not hot while we were there.
Stayed 1 night in Jan 2023
Response from Hotel Las Espuelas on 1 Feb 2023
Hello Jeff. Thank you for your review. We are sorry to hear that the hot tub was not working properly, we will take a look to see what happened.Greetings,

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Menu at restaurant quite limited, rooms towards the front get a lot of traffic noise and light at night from the entryway, but overall very well done here and clean. I recommend it.
Stayed 7 nights in Jan 2023
Response from Hotel Las Espuelas on 31 Jan 2023
Hello James, thank you so much for your review. Greetings.

10/10 Excellent

kylee

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2023
Response from Hotel Las Espuelas on 23 Jan 2023
Hello Kylee, Thank you for your kind words.Greetings,

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante.

10/10 Excellent

Betty Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some family members and myself were returning from a stay from Nicaragua and staying one night to catch our early flight home. The hotel was very spacious and clean. We did eat dinner in restaurant and portions were big and presented nicely but we found the food extremely salty. Staff were very accommodating for my daughter in law and grandkids letting them have a late check out.
Stayed 1 night in Jan 2023
Response from Hotel Las Espuelas on 15 Jan 2023
Thank you for your positive review and kind comments Betty. We are sorry to hear that the food was salty, we will try our best to avoid this situations in the future so we can provide a better experience next time.Greetings,Hotel Las Espuelas.

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Hotel las Espuelas on 25 Feb 2024
Muchas gracias por su calificación su opinión es muy importante.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Basic and Clean Accommodation
The staff at the hotel is very friendly. The hotel is located right off the highway so you hear the truck traffic at night and in the early morning. The hotel is very basic, but has a large swimming pool.The location is close to the airport. It was clean, but nothing fancy or special.
Stayed 3 nights in Dec 2022
Response from Hotel Las Espuelas on 8 Jan 2023
Hello,Thank you for your comments. We will try to deliver a better experience in the future.Greetings.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Looks lovely like the photos. Nice big pool and hot tub (altho I didn’t get in). Basic & adequate room.
Response from Hotel Las Espuelas on 8 Jan 2023
Hello Karen,Thank you so much for your comments.Greeetings.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night on our way to Liberia for a departing flight and we loved it! Great, rustic Costa Rican hotel. The hotel and rooms are simple but absolutely spotless. Huge refreshing pool, amazing food at the restaurant and perfectly authentic. The breakfast was also great, especially the coffee.
Response from Hotel Las Espuelas on 8 Jan 2023
Hello Jason,We are glad to hear that you had a good experience at the Hotel. We look forward to keep delivering better experiences to all our customers.Greetings.

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't plan to stay here, I booked it when my flight was so delayed I was stranded in Liberia for the night. I was a little worried about the "great service, poor cleanliness" reviews ... and had no reason to be. At worst, this hotel is plain, but it was certainly clean. The layout is easy to navigate, the pool is delightful, the room was clean, comfortable beds and adequate a/c in them. The breakfast (which is included!) was FANTASTIC. I actually moaned when I drank the coffee haha. And the service? Better than ANY 5-star I have ever stayed at. I would plan to stay here again. Thank you for treating me so well and making a terrifying experience calming and comforting.
Response from Hotel Las Espuelas on 8 Jan 2023
Hello Penelope, we are glad you enjoyed your stay at our hotel. We appreciate your comment and look forward to keep delivering good experiences to all our customers.Greetings.