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Older property. Room could have been cleaner. Pool was very warm. There is no hot tub like advertised which was a huge bummer. Staff very friendly.
Leah
Stayed 1 night in Mar 2024
8/10 Good
Donald
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Clean bathroom, good bed
Donald
Stayed 1 night in Mar 2024
10/10 Excellent
Cameron B.
Travelled with family
24 Feb 2024
Better than expected!
Cameron B.
Stayed 2 nights in Feb 2024
6/10 Okay
Lorianne
Travelled with family
19 Feb 2024
Liked: Staff & service
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
Lorianne
Stayed 1 night in Feb 2024
8/10 Good
Rebecca, Raleigh
Business traveller
21 Jan 2024
Liked: Cleanliness, staff & service, amenities
The hotel needs some updates. As soon as I walked in the hotel lobby it smelled like a bathroom. The staff was so kind and professional. It’s quiet and near restaurants and the interstate. The bed was comfortable. The bathroom needs serious improvements. There was rust on the lamp and the lamp shade had a hole in it. On the curtains and shower there were permanent stains.
No hot tub, bathtub in room was filthy, room in general was dirty. Check in staff seemed like we were bothering her when checking in. Beds were comfortable
Toilet ran all night, pull out couch for my daughter was absolutely awful. Tub was dirty and needs a good scrubbing.
Trash can was overflowing during breakfast hours.
There is no hot tub. Toilet in room loose and wobbly. Grout around toilet and shower modly. Drywall and ceiling moldy.
Floor in room not vacuumed, change on floor from previous guests.
All simple fixes but takes management to care.
From the moment I walked in the lobby door there was an odor. The rooms, hallways all smelled like urine. The only shining light of this hotel was the pool temperature, which was warm, but the pool area was in need of maintenance. Paint is peeling around pool.
LUCINDA
4/10 Poor
Kevin
Business traveller
20 Sept 2023
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not coming back.
They seemed like they didn't want us to stay there. A roach crawled across my shoe. I complained. They ignored me. The pics of the hotel didn't match it's condition. The only reason I booked it over the others was because they advertised a hot tub, because of my daughter's health conditions.
Very friendly staff, room was clean and quiet. Our dog was allowed and that’s important to us. Breakfast was great and the guy keeping it stocked was very nice and deserved acknowledgment too!
I didn’t like that I had to stay there once I found out about the construction because of Expedia no cancellation policy. Will never book through Expedia again.
The website showed this hotel offered a spa jacuzzi. That is the only reason we booked this hotel. When we arrived there was no spa jacuzzi. The manager informed us there was nothing he could do about a refund or compensation. It was false advertisement. We booked this week with a jacuzzi tub to try to make up for it. When we arrived in the room it was absolutely filthy. There were scum rings in the tub and filth all over it. The manager had to come up and bleach it. The door to our room did not even close all the way. There was a 1 inch Gap on top of the door and the wall. Overall stay was absolutely not worth the money they charge for these rooms. Everything was dingy and dirty and run down. I would not recommend staying here. Absolute worst experience I've ever had.
Mary
Stayed 1 night in Jul 2023
8/10 Good
Robin
Travelled with partner
10 Jul 2023
It went very well the check-in was great the place is nice thank you so much
Robin
Stayed 1 night in Jul 2023
10/10 Excellent
David
Travelled with partner
7 Jul 2023
Liked: Cleanliness, staff & service
Very friendly and helpful checkin, close to restaurants & highway
Pictures are old. This hotel if you want to call it that is old, run down, smelly and moldy. Ants by the windows and saw a roach run by on the nightstand. Cobwebs in the dirty, stained lamp shades. Dusty and hair dryer not even cleaned. Couldn’t wait to leave and can’t believe I paid for this garbage.
Farah
Stayed 1 night in Jun 2023
6/10 Okay
Greg
8 Jun 2023
Hotel looked little rundown, had to go back to the desk to get bedding for the pull out couch, the door was not properly sealed as it looks like it’s been bent in before wasn’t the greatest of Texas
The first thing we notice was a gaping hole in the portico where pigeons had begun to roost. The wallpaper in the vestibule was peeling. We checked in because the room was already paid for through Expedia. The NO HOT TUB yet the listing clearly states hot tub WITH PICTURES and this is NOT the first property WITHOUT a hot tub where one was pictured and LISTED. According to to the staff it was bricked over years ago and they had contacted EXPEDIA about updating the listing. The ceiling to our room had definite water damage along with dirty clothes and mail that had been left in the room from the precious occupant.(we found that the NEXT morning upon check out.) Front desk really DIDN'T care although they left me the name of the manager to call back and complain to. For such a HIGHLY rated hotel is was NOT advertised as it truly was! There were 3 hotels in the immediate area that we could have stayed at that were probably more accurate in their listing. This was a MISTAKE to stay here! SKIP THIS HOTEL.