Ratings based on 24 Verified Reviews

4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller

Lovely family run ski hotel

Posted 06-Apr-2017 on Ebookers
Pros: Nice pool, sauna, hot tub and steam room facility
Cons: Maid was always in our room when we came back from breakfast, even though we'd put 'occupe' notice on door.
Location: Need to take shuttle bus to ski slopes or have own car
Lovely stay at this hotel in the middle of Chatel. Staff very friendly. Rooms nice and clean, we had a an apartment-style room (room 14-15), 2-beds, small hall and bathroom ideal for families. Breakfasts were great and pancakes in the bar after skiing were excellent!
5 out of 5
by A verified traveller

Lovely hotel, great for skiing.

Posted 28-Jan-2017 on Hotels
Lovely smart small hotel with great facilities in a great location for skiing. Our third visit and we will be back.
5 out of 5
by A verified traveller

Consistently good

Posted 16-Sep-2015 on Hotels
A second trip, same good experience from a friendly team. Clean tidy with good facilities - rooms a little small but comfortable. We ate in the restaurant this time - perhaps a little pricey but good food and surroundings. Highly recommended.
5 out of 5
for Everyone
by A verified traveller from P

Excellent hotel, great ski facilities

Posted 09-Mar-2015
This was our second stay at the Macchi. Once again we were impressed by the welcome from the staff. Ollivier in particular was extremely helpful in preparing our rented skis and boots and shuttling us to and from the slopes every day- his excellent advice and local knowledge was a great help ensuring we gained the most from our skiing. The hotel has a great spa to recover in and a bar with a log fire- perfect to end the day.
5 out of 5
by David from Rolle, Switzerland

Excellent value for money

Posted 13-Jul-2014 on Hotels
We really enjoyed the sauna, hammam, swimming pool, the warm chalet-style decoration, the friendly staff, the large and well equipped, clean rooms, the warm welcome for our dog. The spacious dinning room had an interesting menu, the food was excellent and the waiters very professional. An indian-style massage service is proposed in a beautiful area downstairs and we found it to be of excellent quality. Throughout the hotel different scents are used to create a very pleasant environment. Our criticisms are minor: there is no hand basin in the separate toilet, we prefer a softer bed. Excellent value for money.
4 out of 5
by Kim from London

Good Service

Posted 18-Mar-2014 on Hotels
Our late check in was easy to arrange. We hired skies and boots direct from the hotel which was very convenient and were dropped at the main lift station by the hotels mini bus. The leisure facilities were good. Family room a little small for 4. Breakfast quite nice but expensive.
4 out of 5
by Roger from UK

Posted 24-Sep-2013 on Hotels
Overall, a good hotel with very friendly and helpful staff. Spa area is good although out of season the pool was cool. The gym facility is limited with dated equipment. Rooms are traditionally decorated, but comfortable and spacious enough. A kettle would be a bonus although the hotel provided one with cups changed daily when asked. Reception staff were knowledgeable and very informative with a welcoming demeanour.
5 out of 5
by Christophe

Hotel alliant bien etre et chaleur humaine

Posted 03-Apr-2017 on Hotels
Excellent accueil avec appel de l hotel la veille pour les details de notre arrivee . Visite guidee de l hotel . Excellent petit dejeuner avec des produits fais locaux .Un seul bemol : la chambre cosy est vraiment petite
5 out of 5
by chantal

un moment de détente et de plaisir

Posted 31-Mar-2017 on Hotels
hôtel familiale extrêmement convivial , petit déjeuner fabuleux copieux , le restaurant de grande qualité et le service top ,une équipe formidable
4 out of 5
by David

This traveller left a rating score only Posted 11-Sep-2015 on Hotels