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Reviews of Hôtel Le Pic Blanc

4 out of 5
Hôtel Le Pic Blanc
Quartier des Bergers, l'Alpe-d'Huez, Huez, Isere

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 333 reviews" "
Rating 8 - Good. 128 out of 333 reviews" "
Rating 6 - Okay. 25 out of 333 reviews" "
Rating 4 - Poor. 10 out of 333 reviews" "
Rating 2 - Terrible. 5 out of 333 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well presented hotel in a convenient location - about three minutes walk to Les Bergers ski area. The hotel is clean and the rooms are pleasant. The bar area is nice to relax in and the staff are great, especially Alicia.
Stayed 5 nights in Mar 2024

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice bar and restaurant with lovely view. Views from the room were spectacular. Good location. Food on half board option pretty good. Very good breakfast. Disappointed that there was a charge (quite a lot) to use sauna and jacuzzi as chose the hotel for that reason. Not clear when booking.
Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are welcoming, friendly and helpful, and the facilities are great. Breakfast is 5 star. A few mins walk and you're on the Marmottes 1 chairlift. Ideal.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice modern rooms, helpful and friendly staff
Stayed 3 nights in Mar 2023
Response from Réception Pic Blanc on 12 Apr 2023
Thank you for your feedback !

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for ski lifts. Staff very helpful. Will consider again.
Stayed 3 nights in Mar 2023
Response from Pic-Blanc on 31 Mar 2023
Hello Mr Dearman,Thank you for your very nice comment, it would be a great pleasure to welcome you back to our establishment on another trip to Alpe d'Huez.

8/10 Good

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but disappointing spa
Really nice hotel let down by the spa which is not free for hotel guests, only fits 6 people in at a time and has to be reserved in advance in hour slots. Otherwise the hotel is great - friendly staff, comfortable rooms, nice bar / lounge area, really good breakfast, ski hire in the hotel which is only 5 mins walk to the chair lifts.
Stayed 4 nights in Mar 2023
Response from Pic-Blanc on 24 Mar 2023
Good morning, sir,The whole team is very happy to read your very positive feedback, and we are delighted to know that you particularly liked our hotel.As far as the spa is concerned, we are obliged to make reservations and limit access so that it remains pleasant for everyone.We hope to see you again in our hotel for your next holiday in Alpe d'Huez.Yours sincerely,Maxime from the reception team.

8/10 Good

tal

Stayed 4 nights in Mar 2023
Response from Pic-Blanc on 24 Mar 2023
Good morning, sir,Thank you for your generous note, we hope to see you in our establishment in the future to increase your rating.Yours faithfullyMaxime from the reception team.

10/10 Excellent

Sebastien Alain Jacques

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect relaxing place. Very friendly team.
Stayed 5 nights in Feb 2023
Response from Anais on 20 Feb 2023
Thank you for sharing your positive experience. It's great to hear that you found the atmosphere perfect for relaxation and that the team was very friendly.Atmosphere and staff are two of the most important elements of a pleasant stay, and it sounds like you found both to be excellent at our hotel.Thank you again for your kind words and for choosing us for your stay. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Davy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Good for summertime biking & hiking
Very helpful reception staff who were full of information, friendly and happy to help and make reservations, etc. Comfortable and spacious hotel with good breakfast and dinner options. Good location for a biking/hiking holiday with plenty of free parking out front and secure & roomy luggage area where they are happy to store your bike
Stayed 7 nights in Jul 2022
Response from Mohamed - Night Receptionist on 2 Aug 2022
Dear Stuart, We were very pleased to welcome you at the Pic Blanc **** hotel. We are delighted you enjoyed our services. All the Pic Blanc Team hope to see you soon ! Great regards, Mohamed, the receptionist.

10/10 Excellent

Michael

Stayed 1 night in Jun 2022
Response from Mégane de la réception. on 5 Jul 2022
Bonjour Monsieur, Toute l'équipe de l'hôtel le Pic Blanc, vous remercie d'avoir donné votre avis. Nous sommes heureux d'avoir veillé à votre quiétude pendant la durée de votre séjour. Au plaisir de vous revoir.

8/10 Good

Jens

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb!
It was amazing location, bedroom, breakfast, pool, everything. would definitely go back!
Stayed 2 nights in Jul 2020
Response from Cécile BAIOTTO, Duty Manager on 26 Jul 2020
Dear Richard, Thank you very much for taking the time to leave a comment regarding your stay with us. We are glad that you've enjoyed it, and will be thrilled to welcome you again shortly, maybe next winter ! Best Regards,

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay and services
Single night with family. Services and cleanness was very good, especially during this covid-19 situation.
Stayed 1 night in Jul 2020
Response from Cécile BAIOTTO, Duty Manager on 24 Jul 2020
Dear Brian, We would like to thank you for taking the time to leave us your feedback regarding your stay with us. We are glad that you've enjoyed this much your stay with us ! We hope to welcome you again shortly. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2020

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Hotel was lovely, the staff were amazing and really helpful! Would definitely return.
Stayed 4 nights in Feb 2020

10/10 Excellent

Georgia, Mechanicsville, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Even though we did not speak French, the staff went out of their way to accommodate and help us. Ski rental shop was in the hotel and rentals were discounted 20%. Complimentary breakfast had a huge variety of food: meats, cheeses, breads, omlettes, crepes, cereals, cold /hot drinks. Only different detail was that the toilet area was separate from the sink and shower area. Beds were extremely comfortable and the view from our room was breathtaking.
Stayed 7 nights in Jan 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
great service, nice room, good ambiance just need to find a way to de-ice the entrance, can be the source of accident
Stayed 3 nights in Dec 2019

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a two night summer stay at Le Pic Blanc for us and our 2 children, staying in a room with a double bed and a sofa bed. The room was lovely if a little small for the four of us. We had an issue on the first night with noise from the restuarant area below us due to a wedding which went on until 1am. We complained about this as we had no idea how long it would go on for and it really was pretty loud. The next day we were given an apology and an upgraded room to a family suite. There are only two of these in the hotel and we all agreed that the sleepless night was worth it! The room was amazing and we very nearly stayed another night. Things like this happen and it's a testimony to the hotel's customer service that they acted with such good will. The hotel itself is fantastic and one of the nicest we've ever stayed in. Hopefully we'll be able to visit again next year. I'm sure it's fantastic for skiing but I think probably a bit out of our league in the winter :-(
Stayed 2 nights in Aug 2019
Response from Frédérique V. on 1 Sept 2019
Dear Guest, thank you so much for your feedback following your stay at the hotel le Pic Blanc. We are very pleased to hear thaT you spent a wonderful stay in our hotel. We hope to welcome you another time during next summer or winter to Alpe d'Huez, Kind regards, the managing team

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, shame about the spa
We stayed here for a couple of days of biking in summer, the rooms are lovely and the service impeccable. Breakfast is great with lots of hot and cold buffet options. Only downside was the spa - we had a free visit with our booking, which we had to book separately. On arrival it was surprisingly small, and despite apparently a maximum of 6 people at a time there were a good few more than this which made it quite cramped and awkward. Also we didn't have any robes in our room and weren't provided with any when telling the spa staff. Aside from this we had a great stay.
Stayed 2 nights in Aug 2019
Response from Frédérique V. on 24 Aug 2019
Dear Niamh, We thank you for your feedback following your stay at the hotel le Pic Blanc. We are very pleased to hear that you enjoyed our rooms and our breakfast with its various and regional products and its delicious home made pancakes. However, we have noticed your disappointment concerning our spa and we would like to apologize for it. We thank you for taking the time to share your impressions that allow us to constantly improve the quality of our services.We are looking forward to welcoming you to our hotel. Kind regards, The managing team

10/10 Excellent

JACK, CAROLINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing really to not like would have liked a celling fan or some type fan little warm in august at nite .. .people and place was incredible veiw WAS AWSOME PIC DO NOT DO JUSTICE OF THIS MOUNTAIN ALMOST 10000 FEET HIGH....GO BACK IN SECOND FOOD GOOD ALL AROUND ALPE DHUEZ ..RECOMEND RENTING CAR NO DIFFERENT THAN DRIVING IN STATES FOR MOST PART ...
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short but enjoyable stay, comfortable room and beds great selection at breakfast.
Stayed 1 night in Jul 2019
Response from Frédérique V. on 1 Aug 2019
Dear Guest, We thank you very much for your excellent feedback following your stay at the hotel le Pic Blanc. We are very pleased to hear that you appreciated our room and that you enjoyed our high quality breakfast with various and fresh products. We hope to welcome you very soon again to our hotel. Kind regards, The managing team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great vires of the mountains, good facilities, friendly staff.
Stayed 2 nights in Jul 2019
Response from Frédérique V. on 31 Jul 2019
Dear Guest, We thank you very much for your very good feedback following your stay at the hotel le Pic Blanc. It is so nice to hear that you enjoyed the hotel and its situation and the magnificent mountains all around the hotel ! thank you very much also for your nice feedback about our staff and our services. We hope to welcome you again very soon to our hotel. kind regards, The managing team

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jul 2019
Response from Frédérique V. on 31 Jul 2019
Dear Guest, we thank you for your feedback and we hope to welcome you in better conditions another time. Kind regards, the managing team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with great views. Very clean and comfortable. The only criticism I have is that the hotel runs a slightly reduced service at end of June which was not highlighted at booking, there were no bar or restaurant facilities. I know that winter is their main season and not sure if these facilities open at all over the summer. That said there are some lovely places to eat and get a drink near by. I would recommend this hotel and would definitely stay here again
Stayed 2 nights in Jun 2019
Response from Leslie on 5 Jul 2019
Dear Guest, we were delighted to welcome you in the Pic Blanc hotel, and we are pleased to know that you enjoyed our location, our rooms and our facilities ! We keep your comment about our service in mind to improve our it. Best Regards. The managing team

8/10 Good

Najaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good, only 3 minutes walk to ski area. Room is very nice and clean.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and clean , really nice better than expected felt 5*
Stayed 4 nights in Apr 2019

8/10 Good

TT

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staffs with better English to communicate with. Breakfast is okay, More menu need for Lunch.
Stayed 1 night in Mar 2019

6/10 Okay

Emmanuelle

Liked: Property conditions & facilities
Disliked: Cleanliness
1 week stay / family
Rooms are fairly small ("chambre familiale" better suited for 2 than 4), front desk staff quite junior, dining area under-staffed & could be cleaner. Food is pretty good. Note that hotel location is practical for access to slopes but 15' walking distance from resort's central area
Stayed 5 nights in Feb 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski break
Stayed 5 nights to do some skiing. Easy to walk to a couple of lifts. Hotel has a ski hire shop and lockers. We only ate breakfast in the hotel and it was varied and good. All of the staff were really friendly and helpful. The room was good and the view from the restaurant was amazing. Not sure we would ski again there but would use this hotel again if we did.
Stayed 5 nights in Feb 2019
Response from The hotel manager. on 3 Mar 2019
Dear Elaine, We thank you for your comment and excellent mark concerning your stay. We are very happy to read that you enjoyed our hotel, its location and facilities and our staff. It will be a pleasure to welcome you for your next stay. Kind regards.

10/10 Excellent

r n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early ski break
Lovely breakfast, comfortable room, convenient for the ski lift, warm & dry ski lockers. Local restaurants are a bit limited. If you want something other than pizza the main restaurant/shopping area is only 15 mins walk. Hotel does a fixed 3 course menu for €35 per head. We didn’t eat there for dinner but the menu did look ok
Stayed 5 nights in Dec 2018
Response from Frédérique / Responsable Hébergement on 4 Jan 2019
Dear Guest, We thank you very much for your positiv comments about your stay in the hotel. it is a pleasure to share your comments with our staff. We hope to welcome you another time to our hotel. kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented rooms, . Good breakfast with plenty of choice.
Stayed 1 night in Jul 2018
Response from Manager on 24 Jul 2018
Thanks Best regards

10/10 Excellent

A, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
I have stayed at many hotels as i work in sales & marketing, so my expectation for this hotel was set at a moderate level given the low price we paid. However on arrival the staff were helpful, gracious and courteous, my room was excellent & the bar and restaurant where all nicely decorated and the wine and food delicious. The view from my balcony is stunning. Its not often i think i would like to stop over but this hotel is one i could easily spend a few days & nights in given the comfort level. A great find.
Stayed 1 night in Jul 2018
Response from Manager on 24 Jul 2018
Dear Guest Thanks for your feed back Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Booked this hotel for a cycling stay in July. Really impressed with the room, the view over the mountains is one that you can never tire from. Excellent comfortable room with plenty of space. Really comfortable bed. Great staff all round. Only used the pool didn't get a chance to try the spa facilities
Stayed 3 nights in Jul 2018
Response from Manager on 24 Jul 2018
Dear Guest Thanks for your feed back Best regards

10/10 Excellent

Martin, Brighouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Alpe d'uez
Perfect hotel for Marmotte cycling sportive, or even if you just wanted break with family , friends.
Stayed 5 nights in Jul 2018
Response from Manager on 17 Jul 2018
Dear Guests Many thanks Best regards

10/10 Excellent

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the hotel in order to cycle in the local area, the room was ideal for us and allowed us to relax between rides. Thanks.
Stayed 4 nights in Jun 2018
Response from Manager on 21 Jun 2018
Thanks a lot Best regards

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family ski holiday
Fantastic quality hotel for a family ski holiday. The suite with a separate bedroom with bunk beds for the kids was ideal. Lovely buffet breakfast. Lovely pool. Only a couple of minutes walk to the ski lifts too.
Response from Manager on 4 May 2018
Dear Jennifer Thanks for your feed back Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the pistes
This hotel was close to the pistes in the Bergers area of Alp D'Huez (a couple of minute walk to the lifts). The hotel was well furnished and had a nice atmosphere. Breakfast was good. Although we didn't eat in the restaurant, it smelt good! - book a table early if you want to eat in! The swimming pool was warm and clean. There was free parking situated adjacent to the hotel but they also had their own underground car park (height limit 2m). They allowed dogs - on their website it said €15 per night but once at the hotel this turned into €15 per pet per night. This was our only negative!
Stayed 3 nights in Mar 2018
Response from Manager on 3 Apr 2018
Dear Guest Thanks for your feed back Best regards the manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovley ,clean staff great
Stayed 7 nights in Jan 2018
Response from Pic Blanc team on 6 Feb 2018
Dear Guests Thanks for your comment best regards the team

10/10 Excellent

Roman, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great. Nice room, excellent dinners and breakfasts, plenty of parking, close to the lifts.
Stayed 7 nights in Jan 2018
Response from Pic Blanc team on 24 Jan 2018
Dear Guests Many thanks best regards

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel for our ski trip.
Well located, comfortable and well decorated hotel with excellent food. The pool was a great bonus to unwind after a day's skiing. Good sized rooms with excellent views across the valley. Excellent staff provided courteous and efficient service. Thoroughly recommend this hotel. This is the second year we have used it.

10/10 Excellent

Neil , Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff excellent,hotel close to the slopes,food and room lovely.

8/10 Good

tania

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great hotel although they messed up the dinner reservation which made it a challenge

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel by the slopes
Great stay for a 5 day ski trip. Comfortable contemporary and great breakfast. 200 metres from the chair lifts at Les Bergers

8/10 Good

Fiona, Bedfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the ski slopes
We stayed at the Pic Blanc end of February for our family skiing holiday. I used the reviews when booking to make my decision, so adding my thoughts for others. Location - good, there is a free car park directly outside, and it is a 2minute walk to the commercial center and slopes in shoes, about 5 mins in ski boots. Ski hire - there is a ski set shop in the locker room of the hotel for guests. We pre booked on line, everything was ready on arrival and they could not have been more helpful. I 100% recommend them. Hotel - we had a family room at the back of the hotel with a great view over the valley and piste. Room was quiet, comfortable, and clean and well furnished. We all slept very well and had no issues at all. Breakfast was great and the restaurant is in a lovely location. We booked half board and I did have reservations having read the reviews. Service was excellent, we went in on the first sitting 6-45 - 7-30pm as we had our son with us and we're easily finished in an hour and a half. Staff were very friendly and attentive. Food was good, soup, choice of 2 starters, 2 mains, then a buffet of desserts and cheese. Plus vegetarian option, fondue, raclette etc, plus a children's menu. Bar area was good too. The only slight disappointment was the pool, closed initially then a bit cold for me after a day skiing, so only went once.

10/10 Excellent

Richard, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, complete experience.
Stayed for 5 days 4 nights. Clean and comfortable. The hotel had its own ski rental area. A longer walk to the slopes but still on the main village level. This is pretty random but the coffee from the breakfast was the best I've had in the past few years.