Ratings based on 464 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2018
Very nice, clean hotel....great location....very helpful and pleasant staff..
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel!

Posted 28-Jan-2018
We arrived in Leominster, MA very early..check in is at 3pm. I decided to call Doubletree to see if they could accommodate an early check in....low and behold theygranted my request. The staff is super friendly. P.S. The warm chocolate chip cookies are to die for.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

My Stay at the DT Hilton in Leominster

Posted 23-Jan-2018
Pros: Good rates. Clean and attractive rooms. Room service and maintenance responded to requests for assistance quickly.
Cons: Make sure all staff know how to greet a customer properly.
Location: Great Wolf Lodge. Great for families with young children.
Everything was excellent at the DT Hilton in Leominster. I found one hotel clerk's behavior a little unusual. I was surprised to find that whenever I approached the front desk, even at check-in, this employee never greeted me. By that I mean, I did not receive the usual "hello" and a smile This is unusual for a person in this position. Other staff behaved in a friendly and typical way. It wasn't a big issue, but I did notice it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Clifton Springs , NY

Baby shower in Fitchburg

Posted 21-Jan-2018
This hotel is comfortable and convienent for activities in Fitchburg. Some great restaurants nearby also.
3 out of 5
by A verified traveller from middletown ct

Posted 06-Jan-2018
This hotel did not fill my expectations, to me it is just an average hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from boston

Accessible and affordable

Posted 05-Jan-2018
Always stay here when in town visiting family. Nice. Clean. Quiet.
Comment from Hotel Management
12-Jan-2018 by Guest Service Manager, Hotel Management
Thank you for choosing the Doubletree by Hilton Leominster when you are in the area. We are happy to hear you enjoy your stays with us while you are in town visiting family. We look forward to welcoming you back in the not to distant future. Thank you, S Arcila
5 out of 5
Recommended
for Everyone
by A verified traveller from Leominstet MA

Felt like home

Posted 02-Jan-2018
We had a very nice experience at that hotel. Staff was professional, efficient and yet, vey warm.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Dec-2017
Pros: Staff and quiet
Cons: Please put back hot tub. 4 Families were ready to come up and spend evening.
The staff was truly welcoming. From the check in with Colleen, Rob in the restaurant, Patrick assisting with evening questions and ending with the fantastic omelet station in the morning. Only thing missing was the hot tub which unfortunately was our whole reason for our little winter overnighter vacation stay. We were greatly disappointed after looking forward to a long anticipated relaxing afternoon in the hot tub during this Nor Eastern cold snap. If you are looking for a quiet hotel stay I would recommend this place. Unfortunately we were looking for a family winter getaway so this did not work out for us.
5 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

Wonderful night spent in this great hotel

Posted 27-Dec-2017
Pros: see above
Cons: nothing
Location: We attended a college graduation in the town and the location to the event was perfect - just 3-5 miles.
Our experience in the Doubletree in Leominster, MA could not have been better. The staff was very friendly and helpful - they made us feel we were welcomed and if we needed anything, they would be ready. And they were. We attended a graduation and we had asked for a dinner for seven around 8:00. We did not get back there until 9:30 and the staff were so welcoming. Dinner was great and reasonably priced - especially since our late arrival probably created some problems for the staff. We experienced a need for attention and help at 5:00 AM or so and the cordiality and friendliness could not be surpassed. Checking out was a joyful experience and I would not hesitate to recommend this hotel to anyone and would go back again in a minute. Congratulation to all the staff at this Doubletree in Leominster.
3 out of 5
Recommended
for Everyone
by A verified traveller from MA

Disappointmented with charges

Posted 21-Dec-2017
Pros: Hopefully contact me regarding the issue and hopefully it is solved already
I ordered room service the food was amazing but I got charged 2 times for my food and have all random charges in my credit card but I had already paid for my stay when booking. Reaching someone to be able to resolve the issue was impossible. I always got a voicemail and no return calls.