Ratings based on 389 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel

Posted 07-Jun-2017
it was ok house keeping to early should wait till you check out be fore cleaning eoom.
Comment from Hotel Management
09-Jun-2017 by Colleen, Hotel Management
Thank you for taking the time to review us. Please let us know if there is anything we can do to make it right.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with restaurant and bar.

Posted 24-May-2017
Check in was fast and smooth, the front desk was polite and helpful. Arrived late, happy to see the restaurant and bar were still open. Beds were comfortable, room was clean and modern.
Comment from Hotel Management
24-May-2017 by Colleen, Hotel Management
Thank you for your review and for staying with us! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2017
The amenities of a big hotel chain with the friendliness of a small city staff.
Comment from Hotel Management
22-May-2017 by Colleen Smith, Hotel Management
Thank you so much for the positive review and for staying with us!
4 out of 5
by Kathleen

Posted 28-Mar-2017 on Hotels
Comment from Hotel Management
22-May-2017
Thank you for the positive review and for staying with us!
4 out of 5
by herbert

Posted 27-Mar-2017 on Hotels
Comment from Hotel Management
22-May-2017
Thank you for the positive review and for staying with us!
4 out of 5
by Nicole

This traveller left a rating score only Posted 09-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Rhode Island

Close to Wachusett Mountain for skiing.

Posted 10-Feb-2017
Pros: Proximity to Wachusett Mountain and nicer accommodations than the motels we usually use.
Our family of four and a nice say at The DoubleTree. The staff was very nice and the room was nice.
4 out of 5
by John

This traveller left a rating score only Posted 10-Feb-2017 on Hotels
4 out of 5
by Kyle

Good hotel

Posted 07-Feb-2017 on Hotels
Good hotel. They did have 2 of their 3 elevators out of order. That was inconvenient because of longer wait times but everything else was great.
5 out of 5
by A verified traveller

excellent surprise

Posted 04-Feb-2017 on Hotels
This was a business trip and all my needs were met. Very clean hotel, friendly and accomodating staff. The food was very good, room service and the Nectar room staff were awesome.