Terrace/patio

Reviews of Residence Lenno

Residence Lenno
Via Statale 123/A, Lenno, Tremezzina, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 207 reviews" "
Rating 8 - Good. 74 out of 207 reviews" "
Rating 6 - Okay. 12 out of 207 reviews" "
Rating 4 - Poor. 3 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shelby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room itself was great and well equipped, it is upgrades and we received a free upgrade with a lake view including a balcony. Our air conditioning did not work the greatest and it was warm getting ready and the Wi-Fi did not work great. The staff was excellent though and accommodated us with our request for one more night and we did not need to switch rooms. Would definitely recommend for a great value and location stay in Lenno
Stayed 2 nights in Sep 2023
Response from Alberto on 6 Oct 2023
Thank you

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room had a lovely patio and view of the lake. It was a very nice stay. Plenty of room to spread out.
Stayed 2 nights in Sep 2023
Response from Alberto on 30 Sept 2023
Thank you

10/10 Excellent

Anny

Liked: Cleanliness, property conditions & facilities
I can’t wait to go back. If I ever do it will definitely be at Residence Lenno or their hotel.
Stayed 2 nights in Aug 2023
Response from Alberto on 6 Sept 2023
Merci beaucoup

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely property right in the middle of picturesque Lenno, a great location to enjoy restaurants and swim in the lake. The ferry service is only a short walk from the apartments - services to Bellagio & Varenna are frequent. The apartments are clean, comfortable & fully equipped with everything needed. The pool and garden area is fantastic for a swim & glass of wine. I would highly recommend this property for: Families & couples looking for budget friendly properties on Lake Como.
Stayed 5 nights in Aug 2023
Response from Alberto on 26 Aug 2023
THANK YOU

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, room comfort
The apartment we booked was clean, spacious and it had everything that we needed. :) The sofa bed coupd have been made more comfortable cos my friend complained about being on the uncomfortable side. Fortunately, they provided extra comforters. The staff were nice and accommodating. :)
Stayed 3 nights in Aug 2023
Response from Alberto on 21 Aug 2023
thank you

10/10 Excellent

E

Stayed 2 nights in Aug 2023
Response from Alberto on 17 Aug 2023
thank you

6/10 Okay

Duilio

Travelled with family
Liked: Cleanliness
Property is conviently located, parking is first come.
Stayed 3 nights in Aug 2023
Response from Alberto on 12 Aug 2023
Thank you

6/10 Okay

adam

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Alberto on 17 Jul 2023
Thank you

8/10 Good

Janie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Alberto on 16 Jul 2023
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Lake como
We had a very nice time staying at residence lenno. The pool was nice though I wish there were more towels available. The rooms were spacious and clean. I also liked that I could exchange currency at the main hotel front desk. That was very convenient. Overall I thought it was a good value for the price and convenient location close to shops, the ferry, and restaurants.
Stayed 4 nights in Jul 2023
Response from Alberto on 14 Jul 2023
Thank you

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, room comfort
Good location and clean apartments
We had a very pleasant stay at these apartments. The location is great with parking available on site. The apartments were very central in Lenno and within easy walking distance of the restaurants and bars. We had a nice private balcony with access off it to the pool which was very handy for the kids. The beds were comfortable and we had enough kitchenware provided to be able to cater for ourselves when needed. Overall we enjoyed our stay.
Stayed 4 nights in Jun 2023
Response from Alberto on 13 Jul 2023
thank you

8/10 Good

Helvijs

Travelled with family
Liked: Cleanliness, room comfort
Great stay not great communication
Check in is in Albergo Lenno hotel. If you’re without a car, go to Albergo Lenno Hotel. It is not very clear from instructions. The stay is great! The pool is awesome. There should be an email notification to guests.
Stayed 2 nights in May 2023
Response from Alberto on 30 May 2023
Thank you

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, room comfort
Great stay.
The weather wasn’t great on our stay, but this apartment is perfect if you plan to stay for a few days when it’s nice and sunny. there’s a private pool which would’ve been nice to spend the day at, less than a half hour walk from villa del balbianello. comfortable beds, very clean, and kind staff. only downside is when we arrived at the residence lenno, we had to walk roughly 10 minutes to the hotel which OWNS the apartments. check in is not at the residence lenno building, even though it looks like there’s a front desk at the place. Would’ve appreciated the stay more if it wasn’t for the bad weather and mixed communication.
Stayed 2 nights in May 2023
Response from Alberto on 19 May 2023
thank you

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Lenno residency. The pictures are accurate but the place is even better in person. There was enough available, free parking space right in front of the apartment. Easy to find and a few good restaurant options. Our favorite was the restaurant at the hotel. Make reservations ahead of time. The ferry is a short walk away. Also check times ahead of time a book your trip sonner rather than later.
Stayed 2 nights in Apr 2023
Response from Alberto on 22 Apr 2023
Thank you

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Great experience
Great place, lovely people and good food. Had a lovely time here.
Stayed 2 nights in Mar 2023
Response from Alberto on 1 Apr 2023
thank you

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Grocery stores around. Everything was perfect.
Stayed 3 nights in Oct 2022
Response from Alberto on 10 Oct 2022
Thank you

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, 5 minutes to lakeside. Lovely staff, spacious apartment and everything you would need supplied, Great views! Just the outdoor areas were in need of a little attention.
Stayed 5 nights in Sep 2022
Response from Alberto on 4 Oct 2022
thank you

10/10 Excellent

Beth

Liked: Cleanliness, room comfort
Fantastic stay
Lovely apartment and beautiful location that wasn’t too touristy. We weren’t expecting to have a balcony so we were pleasantly surprised when we arrived and saw we had a large one! Main positives: Very clean Great location Well sound-proofed rooms Friendly staff Main negatives: The pool was quite cold and wasn’t heated, but guests do have use of the main hotel’s pool (we didn’t use this and so cannot comment) The pool jet in the photos has been removed The negatives are extremely minor points that did not detract from our stay and we will definitely be returning!
Stayed 3 nights in Sep 2022
Response from Alberto on 17 Sept 2022
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Ver spacious room, spotlessly clean, very nice staff. Bed a bit uncomfy, but still woulsd really recommend.
Stayed 2 nights in Sep 2022
Response from Alberto on 16 Sept 2022
Thank you

10/10 Excellent

Alyssa

Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay at Ressidence Leno very spacious apartment with everything in, pool really nice for the kids thoroughly enjoyed our stay
Stayed 4 nights in May 2022
Response from Alberto on 7 Jun 2022
Thank you

10/10 Excellent

Katerina

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2021
Response from Alberto on 7 Sept 2021
Thank you

10/10 Excellent

Kevinkent, Cheshire

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Excellent friendly service - great with families - apartment clean modern and in an ideal location to explore the lake - restaurant offers quality food and wines
Stayed 10 nights in Aug 2020
Response from Alberto on 6 Sept 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Everyone was very helpful, the room was spotless and breakfast was delicious! Thank you so much!
Stayed 4 nights in Oct 2019
Response from Alberto on 19 Oct 2019
Thank you

8/10 Good

Karen, Toronto

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a short walk from the main hotel. However, the walk is a steep hill. So for those traveling with a luggage, it is best to request a shuttle to help with the pick up/delivery of the luggage. You do have to cross the road, so be careful! There is a cross walk but not all cars will stop. Otherwise, there is a small elevator to help with luggage, cleaning staff is very quick and kept the rooms tidy. Breakfast was at the hotel and there is a good variety of pastries, yogurt, cold meats and cheese and fruit and juices to choose from. Their restaurant was also quite good. Very good stay!
Stayed 2 nights in Sep 2019
Response from Alberto on 20 Sept 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness
Very local and great outdoor area!
The property doesn’t look to good from the front of the residence, but first impressions are deceiving. We rented one of the ground floor apartments. With a small private patio looking out on the parking area. This didn’t bother us at all because the outdoor area found on the second floor was perfect! You will find a small pool, plenty of seating and sun beds. A grass lawn with a few trees with a bit of shade. The residence is surrounded by some beautiful villas and gardens. It’s nice and quiet if you ignore the grasshoppers in the trees :) Only 400meters to Lenno town square and about 100m to ferry dock. The ferry gives you easy access to the rest of the lake. The only disappointment was the air condition that didn’t really work(but the apartment was still pretty cool) and we complained about a outdoor light flashing all night without any response from the manager. Would absolutely recommend this residence! If you want to sit outside in the evening while the children sleep you better get a upstairs apartment though.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Alberto on 4 Aug 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room walking out on to the pool, very clean and well maintained. Location is great, happy with the breakfast. Room had great air con, hair dryer, iron, ironing board and lovely cleaners! Very happy
Stayed 4 nights in Jul 2019
Response from Alberto on 4 Aug 2019
Thank you

2/10 Terrible

Donny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible, thoughtless service
There were no check in instructions prior to arriving so walked to the apartment just to read a sign that sent us back to where we arrived from the boat. Extremely unhappy after traveling by train, then boat, in the heat and humidity of the day to walk half a mile uphill just to have to return to the original point. Breakfast was well varied and the room was comfortable and clean.
Stayed 2 nights in Jul 2019
Response from Alberto on 26 Jul 2019
Thank you for your comments.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small, quiet, bear to promenade, great swimming pool.
Stayed 3 nights in Jun 2019
Response from Alberto on 26 Jun 2019
Thank you

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected except for the weather . We were there for a wedding and luckily the wedding day weather was fantastic. Either side of that it rained most of the time😡.Apart from that the only slight grump was that we had to check in was not at the residence Lenno but at Hotel Lenno which was a five minute walk away and where we also had breakfast. Room was clean,staff friendly, and would stay there again.
Stayed 3 nights in May 2019
Response from Alberto on 30 May 2019
Thank you

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location
Stayed 4 nights in May 2019
Response from Alberto on 10 May 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Alberto on 17 Oct 2018
Thank you for your review

8/10 Good

Kendall M.

Good value for price
We were very happy with our stay at Residence Lenno - we were able to use the small pool at the facility and also at the Albergo Lenno, where you check in. Staff was very friendly, room was well-appointed and larger than expected (by European standards), and was easy to get to. I will say if you want a good lake view request to stay on the highest floor - we were on the second floor and could see a bit of the lake but had a great view of the parking lot :)
Stayed 3 nights in Sep 2018

8/10 Good

William

accommodations were fine for what we needed, pretty bare bones. would suggest getting services, and be ready to walk. staff staff was great, and dining room at hotel very enjoyable. would go back.
Stayed 6 nights in Aug 2018
Response from Alberto on 25 Sept 2018
Thank you for your kind review Best regards

10/10 Excellent

Miguel, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, with its own parking lot. Access to a pier. Beautiful apartment.
Stayed 2 nights in Sep 2018
Response from Alberto on 11 Sept 2018
Thank you very much

4/10 Poor

Ashleigh

Photos oversell it
Rooms were aged and mouldy and mosquitoes around. Place was difficult to find the first time. The pool area in both the self contained apartments and hotel were aged and poorly maintained. The breakfast buffet was disappointing compared to other hotels. The location was very good and even the self contained apartments were close to the lake. But otherwise a bit of an average place
Stayed 2 nights in Sep 2018
Response from Alberto on 25 Sept 2018
Thank you for your suggestion

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities.
Stayed 3 nights in Aug 2018
Response from Alberto on 7 Sept 2018
Thank you very much

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of the Albergo Lenno hotel and just up the road. These are self contained apartments which have a small swimming pool on the roof, ideal for a quick dip. Apartments themselves were spacious enough for our family of 4 with a main room, bathroom and balcony. Effective air conditioning which was a must. Kitchen had a fridge, hob and enough utensils for our stay. Staying here meant we could use the larger pool at the hotel too. Staff at reception were very helpful and also provided lots of information prior to our stay. Parking at the residence is a bit limited but we always found a space. Location is great with a less than 5 minute walk to the lake, ferry terminal and restaurants. Supermarket is only 2 minutes by car or 10 minute walk. Be aware of the €50 final cleaning fee applied to your bill when you depart. Great location field exploring Lake Como.
Stayed 7 nights in Aug 2018
Response from Alberto on 19 Aug 2018
Thank you very much for your suggestions Best regards

10/10 Excellent

Steven, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Wonderful location, great staff! Everyone was extremely helpful and friendly. A perfect place to stay while you explore Lake Como
Stayed 1 night in Jul 2018
Response from Alberto on 29 Jul 2018
Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lovely and staff very helpful, breakfast, food and pool were great. Apartments at the rear were spacious and clean but beds very hard and pool a bit dated. But overall a very enjoyable stay, will come back but stay in the hotel.
Stayed 4 nights in Jun 2018
Response from Alberto on 27 Jun 2018
Thank you very much

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Perfection
Fantastic family run hotel, service was great and all staff are extremely friendly.
Stayed 3 nights in Jun 2018
Response from Alberto on 27 Jun 2018
Thank you very much

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The place was very spacious. Upon arrival we learned that we have to walk down the street (in pouring rain) to check into our room. Then the place seemed a bit dirty inside(walls, pillows, and sheets)
Stayed 1 night in May 2018
Response from Alberto on 12 May 2018
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giacomo on 17 Apr 2018
Thank you

8/10 Good

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, clean apartment and friendly staff
Nice apartment, very clean and brand new. However, check in was a little complicated as we were not told the address of the check in location, I had to find it on their website. The showers were also a little cold for the second person that had showered straight after as the hot water had ran out. Apart from that it was a good location, very helpful and friendly staff, nice breakfast and amazing views!
Response from Giacomo on 26 Mar 2018
Thank you very much Staff Residence Lenno

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Large rooms, beautiful quiet spot
Firstly thank you Italy for a beautiful experience, lenno is a small little town with very few restaurants. The appointment is only 2mins away from the stunning lakes, the appointment we're spacious and has everything you need for your stay, plus side it has a car park with us convenient. We didn't get any housekeeping which we do regret as we struggled reusing the towels, the floors were really dirty so we kept our flip flops on and we didn't use the pool as its tinny and needs redoing. Other than that We had a great stay, used the hotel pool.
Stayed 5 nights in Aug 2017

10/10 Excellent

Nancy, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute paradise!
We celebrate our 20th wedding anniversary at Lake Como with our 3 kids. The Residence Lenno apartments were perfect for our family of 5. It was clean, comfortable and both our apartments had an incredible ocean view! Luca at the Albergo Hotel (which owns the nearby apartments) was super helpful and very knowledgable. Our only complaint was that the wifi was spotty & the showers were a bit small. Otherwise, we would stay there again in a heartbeat!! Thanks for a most fantastic & memorable 20th anniversary!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Super location, with easy parking
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for visiting Managgio, Bellagio and Varenna all by boat. The room was very clean and comfortable.
Stayed 3 nights in Jun 2017

8/10 Good

Roarcelona, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Spot
Ideally located in a quieter part of the Lake Como area, this apartment is in the nice village of Lenno. Room was spacious and comfortable. There's some great pubs / restaurants on the lake plus access to the ferries. Ferries are a must & save you from the crazy traffic. Check-in was a mission - signage for the hotel is poor coming from Como & you need to check in at another hotel - Albergo Lenno (on the lake front). Staff were friendly. Great kitchen but the rubbish was a challenge with no bins or advice on dumping general waste. Recycling was no issue. Beautiful spot - highly recommend lake view.