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Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
801 Mammoth Cave St., Cave City, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Business traveller
Clean Good value
Stayed 1 night in Apr 2024

6/10 Okay

Yvonne

Travelled with family
Liked: Staff & service
I liked the location of the property. Breakfast options were very limited.
Stayed 1 night in Apr 2024
Response from Fay on 23 Apr 2024
Thank you!

10/10 Excellent

John, Maplewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed while visiting Mammoth Cave, great location to town and Cave. Hotel had a wonderful Breakfast, front desk was very pleasant. Hotel was spotless, and we are very picky!
Stayed 1 night in Apr 2024
Response from Fay on 23 Apr 2024
Thank you very much!

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fay on 21 Apr 2024
Thank you!

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fay on 20 Apr 2024
Thank you!

10/10 Excellent

Jerry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fay on 20 Apr 2024
Thank you!

8/10 Good

Mukesh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and staff were very nice. Breakfast was minimal with no protein options.
Stayed 2 nights in Apr 2024
Response from Fay on 8 Apr 2024
Thank you!

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fay on 8 Apr 2024
Thank you!

6/10 Okay

Andrea

Travelled with family
Disliked: Amenities, property conditions & facilities
The pool was freezing! Breakfast was barely no options. Room was large. Could here everything from room above us
Stayed 2 nights in Mar 2024
Response from Fay on 2 Apr 2024
I'm sorry about the issues during your stay.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Fay on 1 Apr 2024
Thank you!

10/10 Excellent

Jennifer A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here while we toured Mammoth Caves, it was excellent! The hotel was clean, the rooms were large and it was peacefully quiet. Would highly recommend!!
Stayed 2 nights in Mar 2024
Response from Fay on 23 Mar 2024
Thank you!

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean! Beds were super comfortable. Plenty of restaurants within walking distance. Felt very safe!
Stayed 1 night in Mar 2024
Response from Fay on 23 Mar 2024
Thank you!

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, but the breakfast was only waffles, yogurt, and cornflakes, which was a bit disappointing.
Stayed 1 night in Mar 2024
Response from Fay on 23 Mar 2024
Thank you!

6/10 Okay

Chasity

Stayed 2 nights in Mar 2024
Response from Fay on 19 Mar 2024
Thank you!

6/10 Okay

Randy

Travelled with partner
Didn’t like how they advertised a pool and hot tub when neither we’re working!!! But still charged the same price as others that did have working pool and hot tub. Probably will not stay there again.
Stayed 2 nights in Mar 2024
Response from Fay on 18 Mar 2024
I believe there has been a mistake we don't have a hot tub and our pool is fully functioning.

6/10 Okay

Jessica

Stayed 2 nights in Mar 2024
Response from Fay on 18 Mar 2024
Thank you!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. My only concern was the lack of breakfast options. Also, no complaints-but FYI, the pool is small and seems more suitable for kids than adults.
Stayed 2 nights in Mar 2024
Response from Fay on 18 Mar 2024
Thank you!

8/10 Good

Jean, Madison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful king room. Easy fast checkin. Meager breakfast. We recommend the Watermill buffet for all meals. Dive Bar is fun. Cave City Pizza delicious
Stayed 3 nights in Mar 2024
Response from Fay on 12 Mar 2024
Thank you!

10/10 Excellent

Deborah

Comfortable beds quiet surroundings
Stayed 1 night in Mar 2024
Response from Fay on 10 Mar 2024
Thank you!

10/10 Excellent

Joe

Travelled with family
Price was fair. Staff was efficient and friendly
Stayed 1 night in Mar 2024
Response from Fay on 7 Mar 2024
Thank you!

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable. Not many options to eat in the area.
Stayed 1 night in Feb 2024
Response from Fay on 7 Mar 2024
Thank you!

6/10 Okay

Michelle

Business traveller
Liked: Property conditions & facilities
When I went up to the room there was a Bobby pin in the chair but that wasn’t a big deal. The next morning I got up & took a shower & there was a wash rag in the shower curtain. I don’t know if they are suppose to change the shower curtain every time but it was not this time. That’s not the first time that has happened there. Then I go down for breakfast & they don’t even have scrambled eggs & sausage anymore. Very disappointing for the money I paid to stay there!
Stayed 1 night in Mar 2024
Response from Fay on 7 Mar 2024
I'm very sorry about the issues during your stay, we will look into those right away.

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed.
Stayed 1 night in Mar 2024
Response from Brandi Bishop on 4 Mar 2024
Thank you we are so happy to hear it.

10/10 Excellent

Dan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is wonderful. Very happy. Thank you
Stayed 1 night in Feb 2024
Response from Brandi Bishop on 26 Feb 2024
Thank you!!!

6/10 Okay

beverly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. Sadly the breakfast was not suitable. Everything had high sugar content with no protein options.
Stayed 1 night in Feb 2024
Response from Brandi Bishop on 21 Feb 2024
We are so happy that you enjoyed our hotel and would like to apologize for the breakfast. Thank you for staying with us.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Up to date and very simple and easy to access everything.
Stayed 1 night in Feb 2024
Response from Brandi Bishop on 20 Feb 2024
Thank you. We are so happy that you enjoyed your stay.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool too small, exercise room only had a tread mill and stair machine, nithing else.
Stayed 2 nights in Feb 2024
Response from Brandi Bishop on 20 Feb 2024
We are very sorry that you did not enjoy our amenities.

8/10 Good

Mikala

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night and upon entering the lobby smelled very strongly of cigarettes and pool chlorine, thankfully this smell did NOT continue to the rooms and our room was very comfortable and quiet. The bathroom could have been cleaner and the TV was very small, but the beds were cozy and the thermostat actually kept the room a good temp which helped us all sleep well. The pool was comically small, there were about 10 kids under 10 in there and it was maxed out; this did not deter my kids from having a great time. Breakfast was very mediocre, waffles and cold cereal. Overall it was a fine stay.
Stayed 1 night in Feb 2024
Response from Brandi Bishop on 19 Feb 2024
Thank you for letting us know about your stay. We appreciate your input and will use it to make improvements. We hope to see you again.

8/10 Good

N Kalyan Chakravarthy

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub
Stayed 1 night in Feb 2024
Response from Brandi Bishop on 18 Feb 2024
We are so glad that you enjoyed your jacuzzi suite and hope to see you again.

4/10 Poor

Tim

Liked: Cleanliness, amenities, property conditions & facilities
I did not get the room that I reserved
Stayed 1 night in Feb 2024
Response from Brandi Bishop on 13 Feb 2024
We are very sorry for the maintenance issue that occurred during your stay. We hope you understand unexpected things happen and we hope that you still had a pleasant visit.

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room are not clean and we were moved from a Suite to a regular room because there was poop stains on the comforter and the room had not been cleaned.
Stayed 2 nights in Jan 2024
Response from Brandi Bishop on 22 Jan 2024
We are very sorry that there was an issue with housekeeping upon check in. It is not something we approve of happening and we will be looking into the issue. Thank you for staying with us and we hope that you will give us another chance.

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, incredible value
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 21 Jan 2024
Thank you!!!

6/10 Okay

Timothy

Liked: Cleanliness
The breakfast was stale. The bread was old and there really wasn't that much more. Our first room had noisy a/c, so we switched rooms and they were very easy about it. The next morning, they harassed us twice to ask when we were leaving despite the fact that we were out before the 11:00 checkout time.
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 13 Jan 2024
We are very sorry for the issues during your stay and will look into solving the problems you mentioned. We hope that you will give us another opportunity to offer superior service.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern, well stocked breakfast
Very modern and updated. We stayed two nights. The breakfast was well stocked and maintained even during busy times with hard boiled eggs, and you could make your own waffles. It's the "real" breakfast with the eggs! We had no issues and would highly recommend. Easy and convenient parking as well..
Stayed 2 nights in Jan 2024
Response from Brandi Bishop on 11 Jan 2024
Thank you and we are so happy that you enjoyed your stay. Hopefully you will be back to stay with us again.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
All you could ask for!
Stayed 2 nights in Jan 2024
Response from Brandi Bishop on 8 Jan 2024
Thank you and we hope to see you again.

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Quiet and clean. Close access to Dinosaur World and Mammoth Cave.
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 8 Jan 2024
Thank you!!!

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 8 Jan 2024
Thank you!!!

10/10 Excellent

Lauri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved in room jacuzzi , microwave didn’t work but staff let me use theirs
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 8 Jan 2024
We are so happy that you enjoyed your stay and hope that you visit us again.

10/10 Excellent

Sharon, Florissant

Stayed 2 nights in Dec 2023
Response from Brandi Bishop on 8 Jan 2024
Thank you!!!

10/10 Excellent

LaShaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dino World
After the hotel experience the night before staying here. This was an excellent example of Home away from Home. GREAT FRIENDLY STAFF AND SERVICE. Nice large CLEAN rooms. We Enjoyed our home away from home. AMAZING JOB SLEEP INN!!!! 10 stars from me...
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 11 Jan 2024
We are so happy that we could change your luck around and hope to see you again.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Cave City
Perfect! Excellent hotel at a great price!!! Super clean hotel, rivals the top chains (Hilton/holiday)! Would recommend if in Cave City or the surrounding area.
Stayed 1 night in Jan 2024
Response from Brandi Bishop on 6 Jan 2024
Thank you! It has made our day to receive your review and we hope you stay with us again.

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good clean hotel. Price reasonably as well. A+ for families
Stayed 2 nights in Dec 2023
Response from Brandi Bishop on 6 Jan 2024
We appreciate you choosing us and taking the time to leave us such a nice review. Thank you and we hope to see you again.

10/10 Excellent

Charles, Alpharetta

Stayed 1 night in Dec 2023
Response from Brandi Bishop on 21 Jan 2024
Thank you!!!

8/10 Good

Wenping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay!
Overall it is a pleasant experience. The only disappointment is we were told the breakfast would be from 7 to 10 when we checked on a Thursday night, but when we showed up at 9:30 the following morning, the breakfast was all gone. Then we learned that time frame is only for weekends. I was able to get two bagels from the service staff as she was cleaning up in the kitchen.
Stayed 1 night in Dec 2023
Response from Brandi Bishop on 31 Jan 2024
Thank you for staying with us and we are very sorry about the confusion with the breakfast times. We hope that it will not keep you from staying with us again.

10/10 Excellent

Bruce A Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Our room was very comfortable & clean, breakfast fair, really nice shower. Hotel overall is nice we didn’t try the pool, we have stayed here before we haul our bikes with us and feel safe about leaving them on the car here.
Stayed 1 night in Dec 2023
Response from Brandi Bishop on 30 Dec 2023
Thank you and we are so happy to have you visit us again. We will look forward to your next visit.

10/10 Excellent

Edward L

Liked: Cleanliness, staff & service, property conditions & facilities
I like coming here, to Bowling Green, because it is quiet. Yes there are still highways full of busy traffic but the noise didnt make it into the room. Great Hotel Great Staff
Stayed 1 night in Dec 2023
Response from Brandi Bishop on 28 Dec 2023
Thank you and we love having you stop in as well. We will be looking forward to the next time.

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023
Response from Brandi Bishop on 17 Jan 2024
Thank you!!!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brandi Bishop on 28 Dec 2023
Thank you!

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Tidy and well maintained
Stayed 1 night in Dec 2023
Response from Brandi Bishop on 27 Dec 2023
Thank you for appreciating our efforts and we hope to see you again.

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
The breakfast was awesome! The staff was friendly and helpful, the room was clean. We loved it here.
Stayed 3 nights in Dec 2023
Response from Brandi Bishop on 27 Dec 2023
We would like to thank you for being our guest and we hope that we will see you again.