Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 11-Oct-2016
Clean rooms comfy beds, friendly,polite and helpful staff
3out of 5
by A verified traveller from Hampshire

Just ok.

Posted 05-Oct-2016
We arrived late in the evening. I headed to the shower. Whilst in the shower I found the caps from the complimentary toiletries left by the previous guests which then unfortunately gave a general poor impression of the hotel. It was too late to mention this but the least you want is for a room to be clean and we now didn't feel it was. On the positive side it was quiet and the beds were comfortable.
4out of 5
by A verified traveller from Bedfordshire

Comfortable and convenient

Posted 04-Sep-2016
Pros: The staff and location were great.
Cons: Personally I would like better pillows and a more powerful shower
Location: The great central railway us close by as is the space museum. The hotel is perfectly situated for visiting Loughborough University campus.
We chose to stay here as my husband had an appointment in the area. The hotel was bright and welcoming and the reception staff were friendly and very helpful. Our room was comfortable with the usual facilities, but was a little dark, the only downside side from my point of view was that the pillows were very flat and didn't give very good support, and the shower wasn't very powerful, other than that I would happily stay here again.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Aug-2016 on Hotels
4out of 5
by A verified traveller

Lovely hotel - I would happily have stayed longer

Posted 08-Aug-2016 on Hotels
Reception staff were lovely - smiley and chatty. Hotel room was excellent for the price with plenty of tea/coffee and even hot chocolate and biscuits. Toiletries were good quality & replaced quickly. Telephone in room and heated towel rail were a bonus for me. Perhaps the only thing to be aware of if you aren't driving is that the hotel is not central - about 5 minutes walk to bus stop for fairly regular bus during the day.
1out of 5
by Julia from Milton keynes

Don't stay there

Posted 01-Aug-2016 on Hotels
Awful. Bathroom had black mould Bed uncomfortable Too hot Very dusty not cleaned properly Food up to 9pm They tried to charge me for extras I didn't have
4out of 5
by Carol from Kinmel Bay

Link at Loughborough

Posted 31-Jul-2016 on Hotels
We stayed overnight only. We ate at the next-door Harvester because the wines at the hotel were far too expensive. The breakfast was ok, the eggs were particularly tasty. Staff were very helpful and friendly. Not easy to find but the receptionist talked us in. Bed was very comfortable, facilities good but the shower was a bit of a disappointment - not enough pressure and too close to the taps! Needed a longer stem on the shower head.
5out of 5
by A verified traveller

Good business stay

Posted 29-Jul-2016 on Hotels
Good Hotel for business - free good wifi, nice food and atmosphere. Buffet breakfast also very good.
5out of 5
by A verified traveller

Friendly, comfortable, and stylish

Posted 28-Jul-2016 on Ebookers
We really enjoyed this hotel. We arrived well after midnight and exhausted. The friendly receptionist carried our cases to our room for us -- a real help. The hotel is very nicely decorated, the beds were comfortable. We liked the range of lighting options from bright light to dim. Everything clean and comfortable. Was ideal for us, and we would go back in a heartbeat.
3out of 5
by A verified traveller from Shropshire

Great for the university.

Posted 11-Jul-2016
Good hotel, clean and comfortable. However, creaky floorboards on the 1st floor and not good sound proofing thtpught the door into the corridor which made it noisy till afyer midnight. Very clean and fresh. Extremely expensive breakfast when there's a much cheaper one at the pub next door!