Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bristol. UK

hotel clean tidy, staff friendly, breakfast dismal

Posted 04-Jan-2016
Pros: friendly efficient staff. spacious clean rooms. HUGE beds. plenty of parking
Cons: BUFFET breakfast
check in was efficient. staff friendly. rooms clean, tidy, spacious.. HUGE beds.. ONLY let down was... BUFFET breakfast. plates cold, food cold.. even ordering tea, it was served cold. c'mon.. you got a great clean hotel and friendly staff.. why let breakfast let the experience down :(
2 out of 5
by A verified traveller from Bolton

Convenient location.

Posted 30-Nov-2015
Pros: Food was super.
Cons: Staff enlightenment.
Location: Ideal for university & Great Central railway.
On arrival the staff were helpful & efficient. Everything was clean & well presented. My evening meal was superb but the waiter twice brought the incorrect wine. I decided not to say anything( my meal was going cold), Breakfast was a little late in being ready to serve at the advertised time but was beautifully done. The real crunch when I came to check out-- they charged me the price booked via Expedia plus the difference between that price & their standard tariff. I there fore ended up paying £17 more than I expected. The staff were iinsistant this was correct & would brook no argument. As I needed to be on my way , I paid & left with a bitter taste.
3 out of 5
Recommended
for Everyone
by A verified traveller from South Wales

Hotel stay

Posted 09-Nov-2015
Really nice hotel, very clean and staff very helpful. However I booked 2 rooms which were quite a way apart from each other and this was rectified very quickly so had 2 rooms next to each other, not sure why the two rooms weren't together in the first place?
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 08-Nov-2015 on Hotels
5 out of 5
Recommended
for Personal Event
by Stephen

Better than the budget

Posted 04-Nov-2015 on Hotels
Quality clean hotel staff very helpful and friendly. The link is a quality hotel whose room rates are cheaper than the so called budget hotel chains and with better facilities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Comfortable hotel

Posted 12-Oct-2015
Pros: Good standard at good price.
Location: Near University.
Quick, friendly check in service. Comfortable room, including the furniture and bathroom. Warm. Will return as relatives live locally.
4 out of 5
Recommended
for Couples
by A verified traveller

Value for money

Posted 06-Oct-2015 on Hotels
Very convenient location for visiting our son at the University - friends and family program allows him to join you for breakfast for free Room was very comfortable and spacious, as was the big bed. Only problems were a rattling fan in the toilet and weak internet reception 24hour bar for residents apparently. Nice lounge/bar/foyer to relax in after a long drive Overall excellent vfm
4 out of 5
Recommended
for Families
by Elaine from Bruxelles

UniPrep

Posted 05-Oct-2015 on Hotels
Nous sommes allées pour rendre visite à l'université de Loughborough pour laquelle l'hotel est bien situé. L'endroit est calme et reposant. Cependant, l'hotel est une bonne heure de marche du centre ville et de la gare. (Il y avait un drôle d'odeur dans le hall - manque d'air ?)
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 30-Sep-2015 on Hotels
We had a most enjoyable dinner courtesy of the Great Central Railway. It was a pleasure returning to a clean and comfortable hotel - a good day all round.
5 out of 5
Recommended
for Families
by Maurice from Wallington, Surrey

Life in Loughborough

Posted 21-Sep-2015 on Hotels
Visiting Loughborough University for an Open Day. Hotel was clean and staff friendly. Good value for money. Drove into town which was easy and parking was good.