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Reviews of Castle Park Hotel

3 out of 5
Castle Park Hotel
12 Millstone Lane, Leicester, England

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 245 reviews" "
Rating 8 - Good. 118 out of 245 reviews" "
Rating 6 - Okay. 48 out of 245 reviews" "
Rating 4 - Poor. 17 out of 245 reviews" "
Rating 2 - Terrible. 12 out of 245 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Margaret

Travelled with family
Can't review hotel as never actually stayed there as they relocated us to another hotel saying it would meet our booking which was family room for 2 and breakfast, what we got was a single room with double bed and no breakfast, so spent weekend sleeping with my 40year old daughter with no breakfast not what was planned. They did refund £20 which was used for taxis because it was so far from where we needed to be.
Stayed 2 nights in May 2023

8/10 Good

Sunday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, good continental breakfast, nice room and shower, good valye for money, great location. Windows don't block noise outside and not keen on tv in breakfast room
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfortable stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff Fresh clean decor Good breakfast Had to ask for a spare blanket and box of paper tissues Curtains too flimsy to keep out light from street lights Double glazing did not shut out street noise at night
Stayed 2 nights in Jan 2020

4/10 Poor

Jaideep

Business traveller
Disliked: Room comfort
Not so good
Stayed in single room with shared bathroom. The shared bathroom/ toilet was on other floor. The bed mattress was horrible, was able to feel the spring from it. Not a good stay at all
Stayed 1 night in Jan 2020

10/10 Excellent

Jez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to other budget hotels, Castle Park is excellent value. It has charm, character and is immaculately tidy. The staff are friendly and helpful. They even sorted out lactose free milk and decaff coffee instantly without warning. The included breakfast is delicious. The room was quiet and dark despite being city centre. Outstanding!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Was ok
Very friendly staff, clean room, but so tiny! So was the bathroom, hard to move inside. I also got a room in ground floor, so very noisy. Decent breakfast, just missed having more fresh fruits and water. Not sure if I'll come back, I like a bit more of space.
Stayed 1 night in Dec 2019

8/10 Good

Saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and also many were kind to us.
Stayed 1 night in Dec 2019

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Kamil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We had the top floor, it was a good size, clean and had an iron,ironing board and hairdryer. Shower room was small but did the job. Breakfast was basic, help yourself but ok! Pubs and restaurants close by. Shopping centre with in walking distance. Ten min walk to De montford hall. Would definitely use again For location and price.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds need an upgrade
The location and service was good, a clean hotel but the bed was a huge let down. It was very uncomfortable and felt old which meant we had a poor nights sleep.
Stayed 1 night in Nov 2019

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Comfort
Clean, comfortable and friendly staff. Brilliant City Centre location. Good continental breakfast included. Highly recommended.
Stayed 1 night in Nov 2019

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent position. Lovely room (103). Only offered a continental breakfast and they had NO bread. Nobody made the effort to go to the shop and get some. Poor show
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool stay
Pros: the staff were really nice and the location of the hotel is very central. It was easy for me to get to the office and go out to eat/have a little shop after work. The room was also pleasing, it was clean and comfortable and there were quite a few amenities available. Cons: due to the central location of the hotel, it was quite hard to sleep at night. I was awoken by engines revving and student partygoers a few times that night. The breakfast was also not the best but it was complimentary so I won’t complain. Also there’s no lift which was quite annoying when carrying luggage. To conclude: I would stay there again as the price and location were pretty decent, however the cons are things to bear in mind.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Base for Richard the Third.
No need for a bar or restaurant plenty of opportunities around the area. Very helpful staff, good sized room, everything clean and comfortable. Taxi £5 from and to station. Buffet breakfast included.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
Very basic average hotel. Ok for 1 night stop over.
Stayed 1 night in Sep 2019

8/10 Good

Nithi, Thailand

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Clean hotel Near city center Not so good breakfast
Stayed 3 nights in Sep 2019

6/10 Okay

Charles

Stayed 1 night in Aug 2019

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Your info said full breakfast and it was continental which is untrue and I probably would not have stayed here. Also I did not realise that there was no lift and I was on the second floor. Happy with my room, staff where accommodating.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Confort
Comfy room. Great shower unit. Generous Continental Breskfast buffet.
Stayed 2 nights in Jun 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Clean and nice staff, simple, but good breakfast. Mattress could be better...
Stayed 1 night in Jun 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in a superb location. Only downsides was the limited breakfast (without real coffee) and the door was difficult to open. Room was huge, location could not have been better and staff friendly and helpful
Stayed 1 night in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Lovely stay, beautiful place. The people are very
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Creeky bed, old saggy mattress and bring your own toilet rolls.
Stayed 1 night in Apr 2019

10/10 Excellent

KarenBedford, Huddersfield

Liked: Cleanliness, staff & service
The breakfast was lovely. Lots of choice. Didn’t like the fact that my friend was cancelled only a couple of days beforehand due to ‘overbooking’. This meant my stay wasn’t as pleasant. We were going to walk home together from our University reunion and in the morning have breakfast together. Instead he had to book a hotel in a different direction.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Basic and noisy but very convenient.
Great location - noisy but you've got to expect that right in the city centre - take ear-plugs. Helpful, friendly staff. Basic breakfast in a dingy room but edible. The coffee was very weak though. No parking - we left the car in Newarke St multi-storey - 3 minute walk. Just two irritants, really - the plug was stuck open so you couldn't fill the sink for a wash or a shave and the shower had nowhere to put your shampoo and stuff. Of all the silly little things, how is it that hotel managers can't get a plug fixed or give you a rack so the shower is usable!? But for the price and convenience I'd use the Castle Park again. If you like ale you will LOVE the Two Tailed Lion and the Blue Boar... and they're right next door.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here a few years ago and it was OK but it's been updated and is really great.
Stayed 3 nights in Mar 2019

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great value for money. Comfortable and quiet.
Stayed 2 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019

6/10 Okay

Pippa, Shrewsbury

Liked: Property conditions & facilities
Castle Park Hotel, Leicester
Visiting Leicester for a party with friends, Castle Park Hotel ideally located close to venue and excellent value for the money. Clean room, pleasant decor, friendly staff. It is a noisy hotel due to location close to pubs clubs, but saying that, for a one night stay perfect and far better than some more expensive hotels I have stayed in. Thank you.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
gdgg
staff very helpful, clean room, bed a bit lumpy, good breakfast, eat as much as you wanted, ideal city centre location
Stayed 1 night in Dec 2018

10/10 Excellent

kuldip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018