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Reviews of PREMIER SUITES Nottingham

3.5 out of 5
PREMIER SUITES Nottingham
Ice House, Belward Street, Nottingham, England

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 193 reviews" "
Rating 8 - Good. 70 out of 193 reviews" "
Rating 6 - Okay. 24 out of 193 reviews" "
Rating 4 - Poor. 14 out of 193 reviews" "
Rating 2 - Terrible. 7 out of 193 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ionut

Business traveller
Liked: Cleanliness, room comfort
Was very good
Stayed 3 nights in Jan 2021
Response from GM on 1 Feb 2021
Dear Ionut, Thank you for taking the time to post a review, I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from GM on 11 Mar 2020
Dear Paula, Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
great locatio, freindly staff, room could do with a bit of an update
Stayed 1 night in Mar 2020
Response from GM on 11 Mar 2020
Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

8/10 Good

stephen

Liked: Cleanliness, staff & service, room comfort
Great location and price
Great location. Apartment getting a little tired Bathroom fan not working. Bathroom heater not working. Very comfortable bed
Stayed 1 night in Feb 2020
Response from GM on 10 Feb 2020
Dear Stephen, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

8/10 Good

Michaela

Travelled with family
Liked: Staff & service, room comfort
Apartment was comfortable and very clean. Main bathroom could do with a touch up. Great place to stay and would stay again
Stayed 2 nights in Jan 2020
Response from GM on 15 Jan 2020
Dear Michaela, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Rosie Smith - Operations Executive on 17 Dec 2019
Dear Guest, Thank you for your wonderful review. We look forward to welcoming you back in the near future. Kind Regards Rosie Smith Operations Executive

8/10 Good

Rahul Murthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfy stay.
Spacious apartments right near the city centre. Just a little noise sometimes as the noise insulation is not as good as in a traditional hotel - but similar to any other apartment in the UK.
Stayed 2 nights in Sep 2019
Response from Rosie Smith on 17 Sept 2019
Dear Rahul, Thank you for your lovely review. We are glad to hear you found our apartments spacious and enjoyed your stay with us. We look forward to welcoming you back again soon. Kind Regards Rosie Smith Operations Executive

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We acknowledge the hospitality shown by Coralia during our visit.
Stayed 2 nights in Aug 2019
Response from Rosie Smith on 2 Sept 2019
Dear Guest, Thank you for your great review. I will pass on your positive feedback to Coralia. We look forward to welcoming you back in the future. Kind Regards Rosie Smith Operations Executive

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Rosie Smith on 13 Aug 2019
Dear Adam, Thank you for your review. We look forward to welcoming you back in the near future. Kind Regards Rosie Smith Operations Executive

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Good location, on site parking were the pluses. However, very tired property. Broken drawer, dirty curtains with ripped lining. There had been a leak in the bedroom that had been fixed but not repainted. Bathroom needed regrouting. The list goes on. Overall, don't believe the pictures. They are not a true reflection of the state of the apartments.
Stayed 2 nights in Jul 2019
Response from Rosie Smith on 13 Aug 2019
Dear Guest, Thank you for your feedback. We are happy to hear you found our location and on site parking convenient for your trip. We have passed your comments onto our maintenance team for them to be addressed. We hope you will come stay with us again in the future. Kind Regards Rosie Smith Operations Executive

2/10 Terrible

james

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
bad 3 night stay
APPARTMENT WAS NOT LOW COST, very surprised to see the eyeglass missing on the front door only discovered when we found someone in the corridor peering into the apartment through the door - air conditioner was broken, flat was clean but smelt - location was bad with terrible overnight noise and strange people walking the streets - don't use it. Left after one night!!!
Stayed 2 nights in Jul 2019
Response from Rosie Smith on 13 Aug 2019
Dear James, Thank you for your feedback. We apologise for any inconvenience caused during your stay with us. Your comments have been passed onto the relevant departments. If you would like to discuss your stay with us any further please do not hesitate to contact us. Kind Regards Rosie Smith Operations Executive

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, clean and central
Beautiful clean apartment!
Stayed 1 night in Jun 2019
Response from Rosie Smith on 13 Aug 2019
Dear Kimberley, Thank you for your great review. We are glad to hear you enjoyed your stay with us and found our apartments clean. We look forward to welcoming you back in the near future. Kind Regards Rosie Smith Operations Executive

4/10 Poor

Dijjotam

Disliked: Staff & service, property conditions & facilities, room comfort
Needs an update
The adjacent building is under construction. The scaffolding actually touched our bedroom window and we could never open it. This was after I was put in a room with an alley view and I complained about the room. Bed mattresses are sagging and need to be replaced. The facility is very noisy. We constantly heard doors being closed at all hours. The front desk staff is not there all the time. The space is very good and the location is good.
Stayed 2 nights in Jun 2019
Response from Rosie Smith on 13 Aug 2019
Dear Dojjotam, Thank you for your feedback. I am glad to hear you found our apartments spacious and the location convenient for your trip. We apologise about any inconvenience caused by the scaffolding, your comments have been passed on to the relevant departments. Kind Regards Rosie Smith Operations Executive

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever again.
Awful place. Grubby, broken bathroom, door handles falling off. Reception Staff don't want to be in their cubby hole next to the front door. Twice we turned up during our stay during normal hours to find there was no one there. £12 to park car overnight. Just bad!
Stayed 1 night in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Excellent accommodation, stayed here 3 weeks to date
Stayed 5 nights in May 2019

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Arthur

Liked: Staff & service, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing stay.
After staying at Premier Suites in Bristol and having a great time we obviously chose Premier Suites in Nottingham for our stay. A great decision. A warm welcome, a large apartment with everything we needed for our three night stay. A short walk into the town centre and all the attractions. Couldn't be better and parking included as well as super internet. Premier Suites will always be our choice for city stays where possible.
Stayed 3 nights in May 2019
Response from Rosie Smith on 19 Jun 2019
Dear Ian, Thank you for you lovely review. The team and I are delighted you enjoyed your stay with us and look forward to welcoming you in the near future. Kind Regards Rosie Smith Operations Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Rosie Smith on 19 Jun 2019
Dear Guest, Thank you for your great review. We hope to see you again in the future. Kind Regards Rosie Smith Operations Executive

4/10 Poor

Timetotakefligh, Canada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed on a few occasions in the past but my last visit was about four years ago and really liked the Penthouse suites. This time the first suite I was offered smelt of cooked food and had a thread bare sofa. The second was better, but there was no air conditioning, there were only three tea spoons. The bed was very soft, the door handle was falling off the utility cupboard. There was no iron. The floor in both bathrooms was old and the grout brown. In summary I don’t think any renovation work had been done. The carpet outside the apartment was not cleaned in the first two days of our stay. The location is fantastic as are the views of the Vity of Nottingham, but for the price I will not be staying again, nor feel able to recommend the accommodation based on my recent experience of two Penthouse suites.
Stayed 4 nights in Apr 2019

10/10 Excellent

Bipanpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Cheuk Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Kevan

Liked: Room comfort
A relic of days gone by, but still comfortable
It’s always sad to see a once highly rated chain like Premier being dragged down by an obvious lack of funds and attention to detail. The apartment was comfortable and clean in general, but the bathroom was what can only be described as ‘grotty’. Black mould everywhere near the shower and the hinge of the glass shower screen caked with lime scale and generally rotting. We were not warned that the lift was out of service and had to drag heavy suitcases up three flights of stairs. The lift was out of action for the rest of the week. Then I received a phone call from reception insisting that I pay for my stay as I had not yet done so. Although logic dictates that I would not have been allowed to check in if I had not paid, I was forced to produce evidence from my bank statement that I had in fact paid. They discovered that the (one of many) inexperienced staff member on duty at the time of check-in had failed to register my payment on the system! There was another unexplained charge to my card for £96 that was never explained despite a request to do so. In short, staff are woefully under-trained, DIY services are sorely needed and beware of the dodgy lift. Other than that, a very enjoyable stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Arthur M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pls ensure the elevator are fixed.
If not for the unavailability of the elevator service, my stay would be just fine. It was very troublesome as we need to carry our luggages upstairs & another room was at 6th floor.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the place was to the city centre and the motorpoint arena. A good size for a short stay for two people. especially if you're going for a concert. Pleasantly furnished with everything essential we needed, and we had no issues during our two nights there. It was a little bare-bones on commodities - aside from some tea bags there wasn't much else provided (I've been to other self service apartments where there was at least salt or oil, etc) but as already said, everything essential was there, and it's a very short walk to the shops. Also had secure parking, which was very useful.
Stayed 2 nights in Jan 2019
Response from Jodie on 8 Feb 2019
Dear Guest Thank you for taking the time to leave a review of your recent stay with us. We are pleased you enjoyed your stay. We would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
No lift!!!!!
We were on 5th floor with No lift I think should have been pointed out much clearer before or stay as I have an heart condition and this impacted on us not going out as often on our stay. We were there for check in time but had to wait 20 mins in the rain for someone to come to reception to let us through the main door the apartment was nice but had a strange smell .
Stayed 1 night in Jan 2019
Response from Jodie on 1 Feb 2019
Dear Tina Thank you for taking the time to leave a review of your recent stay with us. A lift notice would have been sent with your confirmation, however we do understand this is challenging for guests and try and accommodate as much as we can. We are pleased you found your apartment suited your needs and would love to welcome you back to PREMIER SUITES Nottingham in the future. Kind Regards Jodie Hunt

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and spacious apartment, well equipped, although view was non-existent, not as expected. Lift was not working so a lot of stairs o be climbed and no help with luggage. Could be very difficult for elderly or disabled persons.
Stayed 1 night in Jan 2019
Response from Jodie on 1 Feb 2019
Dear Guest Thank you for leaving a review of your recent stay with us. I am sorry you felt your stay was not satisfactory, we are currently undergoing a new lift installation which of course brings its inconveniences which is why guests are informed well in advance this is due to be finished in the second week of February and we would like to welcome you back to PREMIER SUITES Nottingham in the bear future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre space
Fantastic location for the Motorpoint Arena and the Lace Market. Apartment was spacious and tidy, with all the amenities for a short stay in the city. Only downside to a Saturday night stay was the bar at the bottom of the block making noise until 2am, so don't bank on an early night. If in doubt, go join in the fun.
Stayed 1 night in Dec 2018
Response from Jodie on 23 Dec 2018
Dear Mark Thank for taking the time to leave a review of your stay with us. we are very pleased you enjoyed your stay and would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

6/10 Okay

Daniel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
over priced for condition of Apartment
apartment was a good size with a lot of facilities. The condition of it was very poor though. there was a hole in the wall, the bath was leaking and the kitchen was missing laminate tiles. The cleanliness also was not great with a lot of dirt still on the floor. The location was great with a view over the ice arena. overall i had a good stay but would not pay £250 to stay again for 1 night!
Stayed 1 night in Nov 2018
Response from Jodie on 23 Dec 2018
Dear Daniel Thank you for taking the time to leave a review of your recent stay with us, we appreciate your feedback and will deal with these issues accordingly Kind Regards Jodie Hunt Operations Executive

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I have to say i like this place....stayed here twice now, but doubt i'll stay again, which sounds a bit contradictory. The problem is....the place needs a spruce up very badly. Horrible springy bed, shower door that does not open, all the sinks without a plug between them, black mold in the bathroom and a general feeling of "dirtiness". If all the repairs were completed, then i'd have no hesitation in staying or recommending, because it's a great location, the suites are spacious and the staff are superb. C'mon Premier Suites Nottingham, get your act together.
Stayed 6 nights in Sep 2018
Response from Jodie on 6 Oct 2018
Dear Guest Thank you for taking the time to leave a review of your recent stay with us. We appr4eciate your feedback and your returning custom. We are currently refurbishing bathrooms and kitchens in our apartments as well as upgrading the beds. We hope to welcome you back soon so you can see these improvement's made. Kind Regards Jodie Hunt Operations Executive

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Never anyone on reception. Almost self service
Stayed 2 nights in Sep 2018
Response from Jodie on 6 Oct 2018
Dear Robert Thank you for taking the time to leave a review of your recent stay with us. As the apartments are self serviced our team are on hand from 9am until 9pm, However we do have emergency on call team members should you need anything. Kind Regards Jodie Hunt Operations Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2018
Response from Jodie on 29 Aug 2018
Dear Guest Thank you for taking the time to leave a review of your recent stay with us. We are pleased you enjoyed your stay and would love to welcome you back in the near future Kind Regards Jodie Hunt Operations Executive

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2018
Response from Jodie on 6 Aug 2018
Dear Mark Thank you for taking the time to leave a review of your recent stay. We hope you enjoyed your stay with us and we would love to welcome you back to pREMIER SUITES Nottingham. Kind Regards Jodie Hunt Operations Executive

10/10 Excellent

Kasi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very comfortable
We were on the 4th floor which gave a lovely view. Very spacious 2 bedroom apartment. Two bathrooms meant we had lots of space to get ready. Nice kitchen area - lots of utensils, etc. Good quality appliances inc washer/dryer. Everything very clean. Very comfortable beds with good quality bedding. Lots of comfortable pillows. Shame the lift broke down when we were leaving but crew were soon on hand to try to fix it. Lots of cleaning staff who seemed very hard working. However, would suggest lino on stairs is washed when there aren't likely to be many people around as one of our party slipped carrying a suitcase out to the car park.
Stayed 2 nights in Jul 2018
Response from Jodie on 27 Jul 2018
Dear Kasi Thank you for taking the time to leave a review of your recent stay with us. We are pleased you enjoyed your stay with us and value your feedback. We look forward to welcoming you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for City Centre
These are apartments rather than an hotel, right between Bowling Alley and National Ice Stadium. . Entrance does not look like an hotel entrance and can be easily missed., look for tall blue building with 'Ice House" seen vertically on the side. On a wide busy section on road so limited outside parking. Secure basement parking a fee, , currently set at 12 pounds a night. Reception not always open so be sure to let them know arrival time. We missed that on confirmation info. and couldn't get in when we arrived. Well appointed apartment with decent sized bedroom, bathroom and good size living dining area and full kitchen. It was great for entertaining family we were visiting in the area. Perfect spot for walking into town centre.
Stayed 2 nights in Jun 2018
Response from Jodie on 17 Jul 2018
Dear Angela Thank you for taking the time to leave a review of your recent stay with us. We are pleased you enjoyed your stay and we would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Jodie on 12 Jun 2018
Dear Guest Thank you for taking the time to leave a review of you recent stay with us. We are pleased you enjoyed your stay and would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all rounds and a special thank you for bethany who was very helpful
Stayed 1 night in May 2018
Response from Jodie on 12 Jun 2018
Dear Michael Thank you for taking the time to leave a review of your recent stay with. I am pleased to hear you enjoyed your stay and i will be passing your comments onto the staff. Kind Regards Jodie Hunt Operations Executive

8/10 Good

Francis, Uxbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip to Nottingham
Good location for ease of access to both the Railway station and the City Centre (both 10m Walk)
Response from Jodie on 15 May 2018
Dear Francis Thank you for your review of your recent stay with us. We are pleased to hear you enjoyed your stay and would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Jodie Hunt on 15 May 2018
Dear Guest Thank you for taking the time to leave a review of your recent stay with us. We are very pleased you enjoyed your stay with us, we would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

10/10 Excellent

george raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutley spot on...couldnt fault it.
Response from Jodie on 29 Apr 2018
Dear George We are very pleased you enjoyed your stay with us and we would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect venue
Lots of room and excellent facilities. Close to venue we were going to Great price and car parking too
Stayed 1 night in Apr 2018
Response from Jodie on 29 Apr 2018
Dear Guest Thank you for taking the time to leave a review of your recent stay with us. We are pleased you enjoyed your stay and would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

10/10 Excellent

Duncan, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short break stay in the middle of Nottingham
We visited Nottingham to visit some friends who had moved there. We wanted something in the mid-city so that we could walk anywhere. This is exactly what is offered by Premier Suites. There is gate controlled onsite parking (£12/day). The building is in the middle of a circulatory system which made finding it a small challenge even with satnav and there is the resulting traffic noise, but this did not intrude. The location does not pretend to be country inn or rural idyll. The interior was spotless and fully functional. We would stay there again next time. Duncan
Stayed 3 nights in Apr 2018
Response from Jodie on 29 Apr 2018
Dear Duncan Thank you for taking the time to leave lovely review of your visit to PREMIER SUITES Nottingham. We would love to welcome you back to in the near future. Kind Regards Jodie Hunt Operations Executive

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Good but some strange residents
Nice place and large apartment Quite noisy as some odd people staying on same floor had massive arguments all night. Street noise also very easy to hear through drafty windows.
Response from Jodie on 9 Apr 2018
Dear William Thank you for taking the time to leave a review of your recent stay with us. We are pleased you found your apartment nice and large, we do hope you stay was not dampened by the arguments you unfortunately heard, we would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive

4/10 Poor

Thomas

Disliked: Property conditions & facilities, room comfort
Reasonable room, shame about the noise/smell.
We were staying because of a show at Moterpoint Arena, when we arrived we were given a room next to a fire escape which was used by staff of another property as a smoking area, the room smelt and there was continuous banging from the rooms around as well as the bowling alley beneath. Unfortunately we couldn't complain as there wasn't a member of staff on the front desk due to limited hours.
Stayed 1 night in Mar 2018
Response from Jodie Hunt on 16 Apr 2018
Dear Thomas Thank you for taking the time to leave a review of your recent stay with us. We are sorry you have experienced some issues during your stay. As advertised our reception is open until 9pm on weekdays. 8pm saturday and 6pm on sunday. However we do have the on call manager as advised upon check in. Kind Regards Jodie Hunt

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family night out
We really enjoyed our stay except for loud music playing between 11pm-1am the handrail in shower was loose
Response from Jodie on 2 Apr 2018
Dear Tracey Thank you for taking the time to leave a review of your recent stay with us. We are pleased to hear you enjoyed a family night out whilst staying at the Apartments, we are very proud of our central location. Although we do our best to minimise noise polution, this is not always possible however we dfo hope it did not dampen your stay. We would love to welcome you back to PREMIER SUITES Nottingham in the near future. Kind Regards Jodie Hunt Operations Executive