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Reviews of La Quinta Inn & Suites by Wyndham Leesville Ft. Polk

2.5 out of 5
La Quinta Inn & Suites by Wyndham Leesville Ft. Polk
1308 Entrance Rd, Leesville, LA

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 341 reviews" "
Rating 8 - Good. 75 out of 341 reviews" "
Rating 6 - Okay. 64 out of 341 reviews" "
Rating 4 - Poor. 54 out of 341 reviews" "
Rating 2 - Terrible. 40 out of 341 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Couple doors to the outside do not lock at anytime, rust in the bathroom, needs updating
Stayed 3 nights in Apr 2024

6/10 Okay

Dennis

Liked: Staff & service
Seemed a birty dirty. Awful smell
Stayed 2 nights in Mar 2024

6/10 Okay

Denelia

Stayed 1 night in Mar 2024

2/10 Terrible

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, standing water in the elavator the three days we were there. No breakfast even though it’s advertised as free breakfast with stay
Stayed 3 nights in Mar 2024

2/10 Terrible

Jeremy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Online said breakfast was going to be served but hotel said they hadn’t been breakfast for over a year. 1 of 2 elevators broke, broken chair in the room and mold/dirt on the window blinds.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to military base.
Stayed 1 night in Mar 2024

10/10 Excellent

April, North Augusta

Stayed 2 nights in Jan 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Phyllis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was especially helpful. Only negative was at the time they were not providing breakfast. Missed the bite to eat before heading out for the day’s big adventure.
Stayed 4 nights in Dec 2023

10/10 Excellent

Lakesha

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Business traveller
Disliked: Staff & service, amenities
No breakfast served, when breakfast was advertised.
Stayed 7 nights in Oct 2023

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Review of this property.
The overall stay was very pleasant, staff was great, so the complaints are not against them it against the owners of the Hotel. However I do have a complaints. 1. IT TAKES 15 MINUTES TO GET HOT WATER IN THE SHOWER, IT WASN'T JUST ONE DAY IT WAS THE WHOLE TRIP 3 DAYS. The hotel looks great on the outside but really could use updating. 2. You advertise breakfast but do not have it. This is FALSE ADVERTISEMENT! If you are not going to serve breakfast then take it off your website. Instead people have to spend more money for breakfast. I do plan on contacting the Better Business bureau regarding this. Maybe then you will do something about this.
Stayed 3 nights in Oct 2023

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the location. How ever the hotel is advertised as having breakfast included. That was not the case breakfast was no included. Very disappointed as that was one of the reasons we chose the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

LaShawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent location was a far from where I wanted to be. Will stay again
Stayed 1 night in Oct 2023

6/10 Okay

Josh

Stayed 2 nights in Oct 2023

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
A bit run-down. Has a slight smell, not very clean or kept. For example, smoke detector was missing in my room with wires dangling from the roof in it's place. Missing floorboard in the bathroom so exposed hole in wall, tub drain doesn't seal, so unable to take a bath, etc. Worked fine for my short trip, but I wouldn't stay there again.
Stayed 3 nights in Oct 2023

6/10 Okay

Blake

Stayed 1 night in Oct 2023

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Extremely overpriced.
Poor housekeeping. Facility in need of major maintenance. Carpet smells. Toilet seat loose. No cover on light fixture in bathroom. Vanity light I'm bathroom had no working bulbs. Ottoman ripped. Dirt in a nd under seat cushions. Bathtub needs new caulking. Cobwebs in ceiling.
Cobwebs
Torn Ottoman
Rust on lamp
Light fixture in bathroom
Stayed 3 nights in Sep 2023

6/10 Okay

Jasper

Liked: Cleanliness, staff & service
They didn’t have breakfast, any of the days I was there. Not even a fresh pot of coffee
Stayed 3 nights in Sep 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept well!
Comfortable, quiet, and clean.
Stayed 1 night in Sep 2023

2/10 Terrible

George

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC in room wouldn’t cool Room dirty No coffee packs for coffee maker I. The room
Stayed 1 night in Aug 2023

8/10 Good

paul

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

8/10 Good

April, North Augusta

Stayed 1 night in Aug 2023

6/10 Okay

MARY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

ALISSA

Stayed 1 night in Jul 2023

6/10 Okay

Fernando

Travelled with partner
Liked: Cleanliness, staff & service
I was not happy that there was no breakfast being served. I chose the hotel because of breakfast included.
Stayed 2 nights in Jul 2023

6/10 Okay

Melissa

Business traveller, Travelled with partner
Liked: Staff & service
Advertised breakfast no breakfast at all. Outside door doesn't lock like is should. All around not worth the price
Stayed 1 night in Jul 2023

4/10 Poor

Brynn

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
When we arrived we were told we had been downgraded as our room wasn’t available but not given a discounted price. Air conditioning on floor 4 was nonexistent. Had to purchase a fan to even make the room tolerable. No breakfast as advertised, pool was green, elevator sounded like it was going to crash when taking it, mold in room. Stay elsewhere!
Stayed 1 night in Jul 2023

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Facility is in dire need of repair. Smells moldy.
Stayed 2 nights in Jul 2023

8/10 Good

Courtney

Stayed 1 night in Jul 2023

2/10 Terrible

Kellie

Stayed 1 night in Jul 2023

8/10 Good

Laura

Stayed 2 nights in Jun 2023

2/10 Terrible

Melody, New Orleans

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Ana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There are a bunch of light fixtures on the ground right outside the entrance. The hotel is NOT serving breakfast despite advertising that they provide breakfast. The front desk clerk said they're trying to hire someone. Their 24 hour shop that would sell drinks and snacks is "under renovation " and there are no vending machines on the property so we had to leave the hotel to get drinks. Very underwhelming check in for this tired family looking to settle in after a long day of travel.
Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 1 night in Jun 2023

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty! Lie about amenities
Pool was green even though they told me at the front desk it was cleaned the day before. I asked another guest who was there for 3 days and he said it has been green the whole time. The only thing he saw them do was put a hose in it to add water. The filter was full of dead bugs and scum. When you pull into the parking lot there are 2 broken down cars. One is on blocks. One has been there so long that there is dirt buildup under it. 4 flat tires and no license plate. You enter the hotel through a walkway with tons of bird nests in it so you have to walk though piles of bird poo. They also say they offer breakfast on the website. I came down for breakfast and she said they don't offer breakfast. When I got into the room the ac was on 62 degrees and it was freezing. I set the ac on 70 and soon realized why they had it set so cold. As the room got closer to 70 degrees the smells of musk and mildew got strong. We went to a store to buy air fresheners to help with the smell in the room. They also do not have the drinks and snacks that they show on the website. The area is there but completely empty. I walked to the laundry area 4 times to do a load of laundry and the machine was full the same dirty clothes that was just in there and not being washed. I checked again in the morning and it was still there so I was not able to use the washing machine. Please do better than me and call them before you book to see if they have fixed anything before you stay there.
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Rapherson

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay during PCS transition
Stayed 2 nights in Jun 2023

2/10 Terrible

Nathan

Travelled with partner
Disliked: Staff & service
Stood at the front desk for 30 minutes trying to check in. Worker was in a truck with her boyfriend out on the side and had to track her down. Attempted to call several timea and she didnt care. Then ankther 20 minutes later i finally get a room and someone is already in it. So finally after all the crap i get a room and its 2 twin beds instead of a queen bed like i paid for. Overall miserable and will never stay there again.
Stayed 1 night in Jun 2023

4/10 Poor

Paula

Stayed 1 night in Jun 2023

4/10 Poor

ronnie

Stayed 1 night in Jun 2023

6/10 Okay

Debbie

Stayed 2 nights in May 2023

2/10 Terrible

Monica

Stayed 1 night in May 2023

8/10 Good

Debbie

Stayed 2 nights in May 2023

2/10 Terrible

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk personnel was very pleasant, very understanding and helpful.. But safety doors do not work so anyone can get in safety features need replaced or fixed..
Stayed 1 night in May 2023

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property has been updated and remodeled. Looks nice but pool isn’t open yet, and they aren’t serving breakfast. They said they can’t advertise that because it goes against LaQuinta’s policies….. so I paid for services I don’t get?
Stayed 4 nights in May 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff and very quiet.
Stayed 1 night in May 2023

4/10 Poor

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property online is misleading. They don’t serve breakfast, they don’t have vending machines and their pool is completely not usable, it looks like a swamp. Walls have cracks in them. The first thing you’ll see when you get there is the covered awning is full of birds that carry mud to build their homes and they poop all over the entryway. They may be under construction and not completed so who knows what’s going on in there.
Stayed 1 night in May 2023