Ratings based on 268 Verified Reviews

4.3 out of 5
78% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller

Posted 17-Aug-2017
Great location, unfussy service and a clean, comfortable room with everything you'd expect from a city-centre hotel. Recommended.
4 out of 5
for Everyone
by A verified traveller from LN1

Class act, two minutes walk from city centre.

Posted 11-Jul-2017
Pros: Lovely staff, decor, cleanliness and ambience.Well situated.
So pleased with my choice of this hotel. We were very happy with everything about it. Lovely staff, decor, cleanliness and ambience. We didn't eat here, but were offered a breakfast deal on arrival. You could pay the £15.99 for breakfast and get a £9 voucher for the bar. So I would advise not booking breakfast until you get there, although there are many cheaper places to have breakfast within a short walk from the hotel. It is a five minute walk from the railway station too.
3 out of 5
by A verified traveller

Great reception staff that's where it ends

Posted 07-Jul-2017
What a friendly and easy check in. Downhill from there on really. Every other staff member was simply difficult to deal with. You might even say they were snobs. Good hotel for Foriegn tourists
3 out of 5
for Everyone
by A verified traveller from Sheffield

Good hotel, well located

Posted 03-Jul-2017
A good hotel. I liked the proximity to the city facilities. The hotel was well designed and furnished. Disappointed by being persuaded to pay for breakfast on the promise of a discount, which then became a credit note for the bar. The breakfast was not worth £16 per person.
5 out of 5
by Dave

Posted 19-May-2017 on Hotels
Very good
1 out of 5
by Ross

Incompetent staff

Posted 18-May-2017 on Hotels
I booked pay on arrival and they had already charged my card and had to refund it so I could pay with different and get home to discover they double charged me.
4 out of 5
by john

Very good hotel but...

Posted 10-May-2017 on Hotels
The hotel, overall, is very good and my room was quite spacious and comfortable. However, one thing that I didn't care for was the access to the bathroom which was past the bed down a little narrow corridor - although the bathroom itself was fine.
5 out of 5
by Irene

Excellent rooms, great location.

Posted 04-May-2017 on Hotels
The hotel is great. The room is stylish and very comfortable - all the sockets and lights in the right places. Excellent breakfast, friendly service. Very happy with my choice.
4 out of 5
by C W

Great stay - maybe a little overpriced.

Posted 02-May-2017 on Hotels
Great location and easy to find - despite warnings about rooms potentially being noise at weekends along the front of the hotel, it wasn't bad at all. Room facilities were very good, although room was a little gloomy - could do with a touch more colour (grey is sophisticated, but needs some contrast here and there!) Bathroom was a little tired, but shower was excellent. Breakfast was great but not totally convinced the quality level overall is worth the money. Newer boutique chains such as Citizen do it better for less.
5 out of 5
by Sarah

Lovely as always

Posted 30-Apr-2017 on Hotels
Love this hotel, great location. Negotiated a upgrade on arrival for a good price. Room was beautiful. Definitely recommend