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Reviews

3.7 / 5Good
82 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Breakfast Available
  • Room service

Map

What's nearby

  • Popular Location
    Le Touquet Beach
    4 min walk
  • Popular Location
    Aqualud
    5 min walk
  • Restaurant
    La Poste
    2 min walk
  • Restaurant
    La Panetière
    3 min walk
  • Airport
    Le Touquet-Paris-Plage (LTQ-Le Touquet - Cote d'Opale Intl.)
    9 min drive

Book online or call:

020 3564 4853

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    About this area

    Le Touquet-Paris-Plage

    Located in Le Touquet-Paris-Plage, Hôtel les Embruns is in the city centre. Le Touquet Golf Club and Hardelot Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Le Touquet Beach and Le Poulier. Aqualud and Parc Bagatelle are also worth visiting.

    Popular Location

    What's nearby

    • Le Touquet Beach - 4 min walk
    • Aqualud - 5 min walk
    • Le Touquet Golf Club - 7 min drive
    • Le Poulier - 11 min drive
    • Étaples Military Cemetery - 15 min drive

    Getting around

    • Etaples Le Touquet Station - 13 min drive

    Restaurants

    • La Poste - 2 min walk
    • La Panetière - 3 min walk
    • Les Sports - 3 min walk
    • Fred - 4 min walk
    • Gourmandine - 4 min walk

    About this property

    Hôtel les Embruns

    Along with free newspapers, this smoke-free hotel has a garden and a picnic area. WiFi in public areas is free. All 22 rooms offer free WiFi, minibars and flat-screen TVs with digital channels. Room service, coffee/tea makers and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Food and drink

    Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 14.90 per person
    Room service available

    Conveniences

    Free newspapers in reception

    Guest services

    Daily housekeeping
    Front desk (limited hours)
    Luggage storage

    Languages spoken

    English
    French

    Outdoors

    Garden
    Picnic area
    Terrace

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Heating
    Linens

    Bathroom

    Free toiletries
    Hairdryer
    Shower
    Towels

    Entertainment

    digital channels
    flat-screen TV

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Free newspapers
    Safe
    3.7
    5 - Excellent
    16
    4 - Good
    38
    3 - Okay
    18
    2 - Mediocre
    6
    1 - Poor
    4
    3.9
    Cleanliness
    3.6
    Service and Staff
    3.6
    Amenities
    3.5
    Property condition

    3/5

    • Disliked: Property conditions & facilities

    Good location But

    Perfect location but you do have to pay for parking .Shower didn't work properly as shower did not fit in bracket on wall so became a hand held shower😱we stayed on the third floor ...no lift and over fifty stairs that spiralled to our room .Good job we are fairly fit .Although we asked for room to be cleaned daily that was poor bed made and tea topped up .no clean towels for our 3nights .

    Stayed 3 nights in Aug 2019

    2/5

    • Disliked: Staff & service

    A group of us were reserving rooms and we inadvertently got one too many. I contacted Expedia immediately and, given the exceptional circumstances, they offered to make a request of the hotel for cancellation. If the hotel did not authorise a refund I would put it down as a loss, but Embruns refused a call in English and did not respond to an email from Expedia nor two messages sent from me via their website and the Expedia customer support tool leaving our plans up in the air. On arrival in France I was still unsure whether the room would be cancelled and so I visited them directly. The guy on the front desk was adamant that he didn’t speak any English, of course, and told me to come back the following day. So the next day I returned and spoke with the General Manager Carole. Carole claimed to be able to offer very little English too, despite a) registering English as a spoken language with Expedia, b) having the website in English, c) having a contact tool in English and, d) responding to reviews as “Carole, General Manager” in native-level English. Carole was unable to understand the refund request, see, because it was in English and totally undecipherable. It would take a crack team of codebreakers to engineer the one-word response. But she would permit the refund if she had the request translated by Expedia. Not by the bilingua

    Stayed 1 night in Jan 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Scammed by the hotel

    The hotel charged us premium rates for a standard room which had mould, dirty hair in the bed, ripped, bleached carpets and filthy walls! The comfort room which we booked on the website turned out to be a picture of the family room. There was also paint peeling off the window ledges and door frames. The service was dreadful, refusing to let us change rooms despite plenty being available. We were desperate to change hotels but unfortunately all the nice hotels had been fully booked and the only empty one left was the one we were already stuck in.

    Stayed 1 night in Sep 2018

    3/5

    • Disliked: Room comfort

    Good location but tiny room

    The hotel is in a great location close to the beach and the town centre. Our double room (number 1) was well appointed but very, very small with a view of a roof. Breakfast was good but added quite a lot to our bill.

    Stayed 2 nights in Aug 2018

    3/5

    Misled by promise of free parking on Expedia .

    The Expedia website says "3-star hotel in Le Touquet-Paris-Plage with free parking". This was not the case. On check-in we were directed to a car-park 10 mins walk away at 8 Euros a day. This spoilt our check-in experience, and we had chosen the hotel because of this feature. Apart from this everything was lovely and the location excellent.

    Pros: Cleanliness and helpfulness of staff.

    Cons: Parking - see above

    Location: Perfect location

    Stayed 4 nights in Aug 2018

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