Ratings based on 953 verified reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 08-Aug-2019
This property was in an outstanding location to visit Mont St Michel. Although the room was old, it was comfortable, quiet and clean. The bed was very comfortable for road weary travelers. Our stay exceeded expectations!
Comment from Hotel Management
09-Aug-2019 by Hotel Mercure / Mont-Saint-Michel, Hotel Management
Dear Guest, Thank you very much for taking the time to tell us about your stay in our hotel. It was a pleasure for us to have you stay in our Mercure. We are looking forward to welcome you again soon. Best regards.
4 out of 5
by a verified traveller

Posted 01-Aug-2019
Bathrooms are nicely updated. Remaking facility can be updated.
Comment from Hotel Management
01-Aug-2019 by Mercure Hotel / Mont Saint-Michel, Hotel Management
Dear Guest, Thank you for your review. we are hoping to welcome you again soon. Kind regards.
5 out of 5
by a verified traveller from Florida

Posted 11-Jul-2019
Great location! Make sure to get the password to get through the gate before you arrive.
Comment from Hotel Management
12-Jul-2019 by Mercure Hotel / Mont Saint-Michel, Hotel Management
Dear Guest, Thank you very much for rating our hotel. We are hoping to welcome you again soon. Best regards.
5 out of 5
by a verified traveller

Posted 09-Jul-2019
Comment from Hotel Management
09-Jul-2019 by mg2, Hotel Management
Thank you for your kind feedback. We are looking forward to welcome you again. Best regards, Front desk
4 out of 5
by a verified traveller

Posted 02-Jul-2019
Fabulous location for shuttle bus to Mont Saint Michel and walking distance for those so inclined. Also u get to park inside the hotel compound, which cost €9 and is worth EVERY penny!!! Everything is expensive here because of the high tourist flow but it is worth every minute.
Comment from Hotel Management
04-Jul-2019 by Mercure Hotel / Mont Saint-Michel, Hotel Management
Dear Madam Hughes, Thank you very much for your kind feedback, we appreciate it. It was a pleasure to have you stay with us, we are hoping to see you soon again. Best regards.
4 out of 5
by a verified traveller

Posted 01-Jul-2019
Great location! Bus picked up right in front of the hotel. Not the cleanest hotel but friendly staff. No food options after 10pm.
Comment from Hotel Management
03-Jul-2019 by mg2, Hotel Management
Dear guest, Thank you for your feedback. Comments help us to better ourselves and solve issues. Sorry for the inconvenience about the restaurants, as we weren't in high season, that's why the last service is around 9.00 pm. We are looking forward to welcome you again. Best regards, Front desk
5 out of 5
by a verified traveller

Posted 28-Jun-2019
Comment from Hotel Management
29-Jun-2019 by Mercure Hotel / Mont Saint-Michel, Hotel Management
Thank you for rating us! We are hoping to welcome you back soon. Best Regards.
4 out of 5
by a verified traveller

Posted 23-Jun-2019
Nicely updated bathroom and WC. No elevator, no refrigerator, and tired upholstery. Breakfast was very nice and plentiful. Location is also great. Free Shuttle included in €9 nightly parking fee.
Comment from Hotel Management
23-Jun-2019 by Hotel Mercure / Mont-Saint-Michel, Hotel Management
Dear Guest, Thank you letting us know about your stay in our hotel. Most of the rooms are being renewed, we are working on this but there is a refrigerator in every rooms already. We are sorry for the elevetor, our team always offers help if you need. We are hoping to welcome you again in our newest rooms next time. Best Regards
4 out of 5
by a verified traveller

Posted 15-Jun-2019
Comment from Hotel Management
09-Jul-2019 by mg2, Hotel Management
Thank you for staying with us, we appreciate your feedback ! Best regards, Front desk
5 out of 5
by a verified traveller

Posted 27-May-2019
Excellent restaurant. Room was very quiet and overlooking The river. Right next to the free shuttle to Mont Saint Michel. Really handy. We used it to watch the dark light display. We dropped our car at the hotel and no more driving after that. Great staff. Parking onsite is free but entering this restricted area is not. Cost about 9€. But it’s fine.
Comment from Hotel Management
30-May-2019 by Mercure Hotel / Mont Saint-Michel, Hotel Management
Dear Guest, Thank you very much for your kind feedback. It was a pleasure to have you stay with us and we are hoping to welcome you again soon. Best regards.