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Reviews of Hôtel Première Classe Le Mans Ouest Université

2 out of 5
Hôtel Première Classe Le Mans Ouest Université
Avenue Olivier Messiaen, ZAC du Ribay-Pavillon, Le Mans, Sarthe

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 498 reviews" "
Rating 8 - Good. 220 out of 498 reviews" "
Rating 6 - Okay. 107 out of 498 reviews" "
Rating 4 - Poor. 34 out of 498 reviews" "
Rating 2 - Terrible. 27 out of 498 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Somewhere to get your head down for the night very basic but plenty good enough for an overnight stay
Stayed 1 night in Nov 2023

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Premiere Classe Le Mans
Basic hotel, good location
Stayed 1 night in Jul 2020
Response from CB on 7 Jul 2020
Hello, We have taken note of your opinion and we thank you for it. We are delighted that you enjoyed your stay. We hope to receive you in a next step. Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very helpful. Would like to have the facility to be able to make tea/coffee in the room
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Keith

Liked: Staff & service
Convenient but Charmless.
We booked this hotel because we have used it before and know it is ideally located for a quick getaway on to the motorway, as we were on the final leg of a very long journey up from southern Spain. Le Mans is a beautiful city, with lots to see, so is well worth a visit. A short drive from the hotel brings you to the city walls, where there is a large free car park, enabling visitors to walk through the narrow medieval streets. This time however, after experiencing a tyre blow out on the journey, all we wanted to do was stop, eat and sleep! We made it to reception 10 minutes before it closed and the receptionist was extremely helpful checking us into our adjoining rooms with the dog. We spoke French, she spoke English and the whole transaction was quick and efficient. Rooms were quite large and on the ground floor, so luggage could be passed in through the window to save walking. The en-suite bathrooms are tiny, but everything worked well. Travelling with a dog, the large park just outside the hotel gate is a real bonus for walking. A short distance away is an excellent pizzeria, which is where we ate before heading to bed. In the morning, the breakfast lacked several of the usual items (yogurt, sliced bread, fruit) and the member of staff on duty was surly and reluctant to find any replacements. My teenage sons found little to eat. We left before the official checkout time, but had already been hassled twice by cleaning staff wanting to sort the room.
Stayed 1 night in Aug 2019

4/10 Poor

Mrs J A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We were arriving late and despite calling in advance it took us about 30 minutes to get attention to get it.. directio s were also not great. But room quiet and comfortable
Stayed 1 night in Aug 2019

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Good value basic overnight accommodation
Good value for the price. Basic overnight accommodation with decent breakfast for 5 euros. Pizzeria close by.
Stayed 2 nights in Aug 2019

2/10 Terrible

Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap
Despite booking and paying in advance we couldn't gain entry into the Hotel!!
Stayed 1 night in Jul 2019

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

darran

Liked: Cleanliness, staff & service
return visit
noisy at night. toilets flushing and beds creaking plus noisy conversations. busier than previous visit.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overnight
It is what it is. Basic. Cigarette burns on duvet and the curtain looked like a map of the constellations due to the number of holes in it, however, it was clean.
Stayed 1 night in May 2019

4/10 Poor

Nicolas

Disliked: Property conditions & facilities, room comfort
You get what you pay for ( or not even)
Bathroom extractor not working, bathroom was always dripping wet all over. Bed was very uncomfortable
Stayed 3 nights in Feb 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reviews
Needed a stop over as I travelled thro France to Spain and this hotel was spot on. Minimal facilities but. Lean comfy and friendly staff
Stayed 1 night in Jan 2019

8/10 Good

Reg

Liked: Cleanliness, staff & service
Overnight Stay
Good location just off the motorway for an overnight stop
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

4/10 Poor

Rob

Rude and dirty
I booked a triple room with double plus twin beds, for one adult and two children. Upon arriving I was given a double and single. I questioned the reception, who were very rude and said that this was the same. So my two children could share and they had no other options. The WiFi didn’t work and the shower room was very dirty. I’ve stayed at many other hotels in the same chain, but probably won’t be staying here again.
Stayed 1 night in Aug 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stopover.
3rd time we have stayed here to break up the journey south. Easy to get to off the Autoroute, quiet location and cheap and clean with free WiFi. Less than a Km away is a carrefour if you need to get anything fresh for the continued journey.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

martin, Le Mans

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible staff
Hotel manager made me pay for a room that i had already paid for
Stayed 1 night in Jul 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Bargain price, good night's sleep.
This was a great little hotel for very little money. It was quiet and clean and felt very safe.
Stayed 1 night in Jun 2018

8/10 Good

Cecilia, Torrevieja

Liked: Cleanliness
Disliked: Property conditions & facilities
Spoilt
We did not see any reception staff on arrival and checked in automatically. At 10.00 next day the water was cut off with no information given to us though we had been to breakfast and to reception. There were no signs about maintenance being done and at least one other couple were also caught out. I spoke to the manager who did not apologize or offer any recompense. When I pay for private facilities and have a room until12.00, I am not happy to have water cut off while I am showering or to be denied use of the toilet . This experience has spoiled my previously favorable impressions of Premiere Classe hotels.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Trip across Europe.
Woman on reception was very rude and didn't wanna help us.
Stayed 1 night in Oct 2017

6/10 Okay

Gavin, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and tired.
Third time staying here and has never failed to disappoint. Comfy bed after a long drive. Is about all it has going for it. Could not get in the car park at first and the ticket machine told me to report at the front desk. But the front door was locked and there was no one at reception. Luckily a already check in guest let three parties in the car park and the opened the front door. Where myself and the two other parties were left alone at reception without anyone to check us in for 15 minutes. You get what you pay for. Bed was comfortable and thankfully skipped breakfast.
Stayed 1 night in Sep 2017

8/10 Good

tony, Berks. UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop over. Quiet, secure. Reasonable.
Nice big open car park. Easy to locate from motorway (with trailer). Smart modern campus location. Close to amenities - food, patisserie. Clean, comfortable. Good simple breakfasts. Breakfast TV to catch up on News. Wifi that works.
Stayed 1 night in Aug 2017

4/10 Poor

A, Uk

Disliked: Cleanliness
Cheap basic one night stop off.
Very difficult to find - heading from the A11 towards LeMans. Easier coming the other way. Room had a bad smell that seemed to be coming from the drains.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2017

10/10 Excellent

Rich, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Access
Never have a problem with this Hotel as a budget site we have been x3 and its the best we have encountered

2/10 Terrible

L Harold, Montana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible.
Worst stay in years. This place is a dump, period.

6/10 Okay

Andrew, Worcestershire

Liked: Cleanliness, staff & service
Disliked: Room comfort
Old style tiny plastic bathroom
I'd forgotten that these old style Premiere Classe rooms existed - with the tiny, plastic bathroom. The night before this I had stayed in a superior hotel, for roughly the same cost. Time to buck your ideas up PC...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
one night business trip. I think this is a relatively new hotel and if offers great value for money. Clean rooms, hot shower and Free Wifi. You need little else for a short stay.

10/10 Excellent

Katherine, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An easy stop
Easy to find as they have put up Yellow signs on the main road. On arriving, pleasant receptionist swapped to English when she heard our poor French. Room was small but very clean and the en-suite shower room small but adequate. Bed was OK, memory foam type. On asking where we could eat, it was suggested that we turn right out of the entrance and walk uphill 5 minutes. The first Italian restaurant we came too was not open yet and when we went back after his opening time, ignored us and another chap who was waiting also. We went a bit further up the slight hill and found a small parade of shops. This had another restaurant that was also a takeaway. We ate there and enjoyed our food and a good selection of local beers. The next morning we explored the old, medieval part of Le Mans in the rain. Well worth a visit.

8/10 Good

Chris, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We visited Le Mans and stayed the night on our return to the U.K. The hotel was adequate and clean. It has private parking which is well lit at night. Premiere Class Hotels are usually good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ian, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a sleep
Remember folks your only there to sleep, shower and toilet stop and go again A nice budget hotel friendly staff comfy bed neat shower and toilet faculties in room food less than 300m away quiet even next to busy road would stay again Reception lady gave me great directions to the LeMan race track thank you

8/10 Good

Kris and Gerry, Yeovil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
The tram close by gave immediate access to Le Mans clean and comfortable hotel but room a bit small not enough space for belongings a touch claustrophobic.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great cheap hotel for a quick overnight stay
This is a great hotel if you just want a quick overnight stay on your way to your destination. The rooms are clean but small. The bathroom is very tiny. The staff were very friendly and spoke English. There is a pizza restaurant closeby and also a McDonalds.

2/10 Terrible

Nigel, 07824425000 - London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I did not get what I ordered.
The rooms were OK, but I had ordered and and paid for a double room for my wife and I and a Triple room for our 3 teenage daughters. Despite having copies of these 2 bookings, I was told that there were no triple rooms left for my 3 daughters so they had to squeeze into a double bed room. I have the order receipts to prove this.

8/10 Good

Paul, Abbots Langley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
I paid for three rooms with a total of only €93 fantastic value for money. The rooms were basic but the beds were comfortable with a good shower. Much to recommend.

6/10 Okay

Paul, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Late Night Le Mans
The hotel is situated at the end of the Tram stop near the University. It is OK for one or two nights stay. Beware that the reception closes at 9.00pm. If you arrive after that time you need to register at the kiosk in the car park to receive your room key. Ours got stuck in the dispenser and it was only the fact that someone let us into the hotel that we managed to borrow some tools to free the card. The emergency number was unobtainable. Could have been a lock out

6/10 Okay

Helio, Bolton

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable Stay
A great hotel for the price on a good location and added bonus of free WiFi. The only problem I had was for the check-out as the reception is not open 24 hours and a drop-box for the keys is not provided which makes very hard for a early check-out if needed.

10/10 Excellent

Boggybill, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Room was clean, roomier than other Première Classe hotels, friendly staff, good value breakfast, secure car park (which was just what I needed when touring on my motorbike). Across the road from a tram stop, with frequent easy access to Le Mans. Satnav struggled to find the hotel but there are yellow signs on the roundabout which will lead straight to it. I have stayed here before and would stay here again.

10/10 Excellent

patrick, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good for an overnight stay, We couldn't fault the room. May i say that you could improve the stay by providing tea and coffee making facilities. Thank you Patrick.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cheap cheerful and clean
Not much to add - it was basic clean accomodation, with a few restaurants and bars nearby

6/10 Okay

Alex, Berkshire, UK

Liked: Cleanliness, staff & service
A functional, good value hotel for 1 or 2 nights.

8/10 Good

Jon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
This is the third time we have stayed here while our son is at the university in Le Mans which you can see from the hotel. The rooms are basic but comfortable. The only negative is that we could not check in until 1700.

8/10 Good

Valerie, Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Price very good, breakfast was good and fairly priced. Only problem the bathroom had a horrible smell.

10/10 Excellent

Rondeco, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great economy hotel perfect for my monthly visit
Always a warm welcome here, rooms bright and airy and always nice and clean.