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Reviews of Hotel Campanile Le Mans Sud - Arnage

3 out of 5
Hotel Campanile Le Mans Sud - Arnage
Boulevard Pierre Le Faucheux, La Gemerie, Arnage, Sarthe

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 179 reviews" "
Rating 8 - Good. 85 out of 179 reviews" "
Rating 6 - Okay. 17 out of 179 reviews" "
Rating 4 - Poor. 5 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Luiza on 24 Dec 2023
Monsieur, merci d'avoir pris le soin de noter votre expérience au sein de notre établissement. Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et espérons vous recevoir à nouveau bientôt.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a pleasure to stay there.
Stayed 1 night in Nov 2023
Response from Celine on 29 Nov 2023
Dear Customer,We take note of your rating and thank you warmly for sharing your experience with all our customers.The satisfaction of our customers is always a priority we will be delighted to welcome you for a future stay.Best Regards.Céline.

10/10 Excellent

Martin

Stayed 1 night in Oct 2023
Response from Céline on 21 Nov 2023
Cher client,Nous vous remercions chaleureusement de votre notation et d'avoir partagé votre expérience dans notre établissement. Nous sommes ravis que vous ayez su apprécié nos efforts pour rendre votre séjour agréable.Au plaisir de vous revoir.Cordialement

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean and friendly hotel with lovely restaurant for evening meals and breakfast
Stayed 1 night in Jun 2023
Response from Clémence on 21 Jul 2023
Hello Mr., We thank you for taking the time to write us an opinion on the benefits you have enjoyed in our establishment and we are delighted to have agreed to your expectations. We will be delighted to welcome you for a future stay!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in clean hotel
Lovely clean hotel with room over the lake. Reception excellent and friendly with English speaking staff. Took a walk to the lake which had bathing available then went back to the bar in the evening for musical entertainment. Great hotel, excellent location for Le Mans and the lake.
Stayed 1 night in Jul 2022
Response from Hortense on 14 Jul 2022
Thank you soo much for your complimentary feedback ! See you next time. Best regards

10/10 Excellent

D C

Stayed 1 night in May 2022
Response from Hortense on 2 Jun 2022
Merci, chers clients, d'avoir pris le temps à la notation de notre établissement suite à votre récent séjour. Bien cordialement

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from Hortense on 3 Nov 2021
Chers clients, Merci pour cette note ! Au plaisir de vous accueillir ultérieurement Cordialement

8/10 Good

C

Liked: Property conditions & facilities, room comfort
Comfortable Rooms ✓
It's been a while since we stayed in a Campanile so it was nice to see the rooms have been updated, the old bath has gone replaced with a walk in shower the bed was large and comfortable. ✓ Restaurant still poor, with a minimal menu and poor quality low choice buffet. Over priced. Customer Service is what we've come to expect in France. Parking was secure though ✓
Stayed 1 night in Sep 2021
Response from celine on 7 Oct 2021
Sir, Thank you for taking the time to comment and we are happy that you have been able to rediscover the Campanile brand. Sanitary restrictions had limited our catering offer, however the new Campanile card is back from October 14, which should improve our offer. It's a pleasure to see you again. Celine

8/10 Good

MRS J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stop off point
Excellent position for driving from Calais to Dordogne. Although a warm evening, we didn’t suffer from not having air conditioning. Enjoyed the restaurant for dinner, breakfast was ok. Our toilet kept running with water, but it was fixed immediately by the receptionist. Bathroom looked brand new, bedding spotless but could have used a second pillow. Lovely backing on to a lake, where we sat and had a coffee watching the sun go down. Would definitely stay again.
Stayed 1 night in Jul 2020
Response from Sandrine on 12 Jul 2020
Hello, Pleased to read that your stay with us was most enjoyable. It is with pleasure that we will welcome back to our establishment, kind regards.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
Very professional service. Great stay.
Stayed 1 night in Jan 2020
Response from Sandrine, Adjointe de direction on 14 May 2020
Hello, Thank you so much. We are glad that your passage among us went well. See you soon, friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
If the restaurant is planned to be closed you should tell people this at the time of booking. Very friendly and efficient otherwise.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ideally situated next to a beautiful lake . Dinner in the restaurant was tasty and good value for money. No air con in the rooms led to an uncomfortable night’s. Staff were not very welcoming or willing to help with issues .
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overnight stay in a very pleasant land convenient location. I didn’t think much of the coffee from the machine.
Stayed 1 night in May 2019

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tour Auto
Fulfilled our stop over needs perfectly. Good location. Nice quiet room
Stayed 1 night in May 2019

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for overnight stop on way to Loire Valley, staff very help and friendly Good service overall
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and convenient and next to a nice park and a walk around a lake..It is a bit difficult to find. We will certainly stay there again.
Stayed 1 night in Mar 2019

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and comfort
Quick check in efficient and with smile I took my dinner at the restaurant of the hotel : not high cuisine but convenient The only weak point is the proximity of a motorway that gives some traffic noise
Stayed 1 night in Oct 2018

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room basic but clean food good in restaurant Overall very good
Stayed 1 night in Sep 2018

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile Hotels very good value for money
I always find the Campanile Hotels very good value for money, pet-friendly and with a good restaurant.. and this was no exception. I will def stay there again, the next time that I am travelling in the area..
Stayed 1 night in Sep 2018

10/10 Excellent

Peter

Perfect stop over.
The perfect stop off on our way back from the dordogne ,on our way to the Normandy beaches.Room was very clean ,big enough for three people,and good wi-fi. And like many campanile hotels ,had a restaurant on site..Quiet location.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok as stopover.
Reception staff in that day were grumpy but food in evening was very good. No aircon in room very dusappointing.
Stayed 1 night in Jul 2018

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
A very bad night
The hotel is in a relative run down out of the way area without air conditioner and a mosquito pond or lake. The management are also un polite
Stayed 1 night in Jul 2018

8/10 Good

adrianne

Liked: Cleanliness, property conditions & facilities
Ok for a quick overnight stop.
The hotel looks like it has been recently renovated and the communist areas are very nice. Our room had lots of mosquitos and we were bitten in the night. I presume being next to a lake is the downside. Restaurant closed at 10pm with no other food except snacks in vending machine.

8/10 Good

Ell, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lake view
Nice quite area with plenty of space to walk your dog.
Stayed 1 night in Mar 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Campanile.
Perfect for a one night stop over, lovely location by lake. Helpful friendly staff who spoke superb English. Very quiet nights sleep compared to several other Campanile Hotels I have stayed in. Excellent food in restaurant.
Stayed 1 night in Oct 2017

8/10 Good

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stopover hotel with helpful staff
Staff were very helpful when we had a problem with our booking - Expedia had accepted our booking for 2 adults & 2 children despite the fact that the hotel could not accommodate that (apparently it is not the first time this problem has occurred) In fairness, Expedia apologised for the problem & the hotel was able to offer us 2 connecting rooms. Hotel in pleasant location near a lake, 10-15mins outside old town. Clean comfortable rooms with good facilities (tea/coffee, bathroom etc). Perfect & good value for a stopover.

8/10 Good

Duncan, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we wanted
Everything was as expected, for just over £50 the room slept the whole family and was basic but clean and tidy. For a stop off on route it was perfect for us and a bargain. Staff were very helpful, English speaking and free wifi was helpful to. Didn't try any food there as I thought breakfast was a bit expensive so ate elsewhere.

2/10 Terrible

Ruth, Essex, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice place!
Wouldnt call it a hotel but more of a dingy motel in the centre of a huge industrial area,although the restaurant/reception part was okay the food urself was not worth what we paid and we were mislead by the waitress who told us to help our selves to the salad Buffett,which we did not realising it would cost us another £15,overall our quick snack for lunch cost us £45! And the drinks prices were extortinate for france! There is a pizzeria round corner but this was not open til late evening,so there was no where else we could go at the time. Rooms were extremely small and dingy,we had a pull out bed for our son which we didn't have room to pull out more than half way,there was literally only room For the small double in there! As we had a travel cot too you can imagine how crammed in we were! Also the hotel was shown to have an indoor pool which was the only reason we did agree to book & stayed there once we arrived,there is no pool at this hotel! In 40degree heat and this being the reason for us delaying our journey home you can imagine how upset our kids were. However there is a lake we found down the road with beach which you can swim in,and also the lovely city of le mans jut down the road so we resorted to going there and glad we did as it was a beautiful place. On the plus side breakfast (9euros per person) was quite nice! However we couldn't wait to get out if there, without doubt the worst place we have ever stayed in and we have definitely learnt out lesson from it.

8/10 Good

Gérard

Stayed 1 night in Oct 2023
Response from Luiza on 31 Oct 2023
Bonjour, nous vous remercions d'avoir pris le temps de noter votre séjour et espérons vous recevoir à nouveau ! A bientôt !

10/10 Excellent

Gilles

Stayed 1 night in Oct 2023
Response from Luiza on 31 Oct 2023
Bonjour, merci pour votre notation. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous ! A bientôt !

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et bien situé chauffage bruyant la nuit
Stayed 1 night in Oct 2023
Response from Luiza on 31 Oct 2023
Bonjour,Nous vous remercions d'avoir choisi notre établissement et d'avoir pris le temps de partager votre avis sur votre séjour parmi nous.Votre satisfaction est notre priorité et dans un souci d'amélioration constante, nous prenons bonne note de votre remarque concernant le chauffage.Nous espérons avoir le plaisir de vous revoir prochainement.Cordialement,Luiza - Réceptionniste

8/10 Good

Rolande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bonne situation..
Stayed 1 night in Sep 2023
Response from Luiza on 31 Oct 2023
Bonjour, un grand merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous ! A bientôt !

8/10 Good

Nicolas

Stayed 1 night in Aug 2023
Response from Céline on 28 Aug 2023
Cher client, nous vous remercions de cette jolie note pour notre établissement et son équipe.La satisfaction de nos clients reste notre priorité.Au plaisir de vous revoir.

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel voor onze doorreis. Nette (wel wat kleine) basic kamer, goede bedden, schone badkamer en koffie/thee faciliteiten op de kamer. Parkeren op eigen terrein. Het ontbijtbuffet had ook voldoende keuze. Naast het hotel ligt een recreatiemeer met strandje waar je ook een fijne wandeling omheen kunt maken en extra pluspuntje bij de receptie staat een tafelvoetbal :-).
Stayed 1 night in Jul 2023
Response from Clémence on 11 Aug 2023
Hello, we thank you for your opinion and we will be delighted to welcome you for a future stay !

10/10 Excellent

LYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil parfait ras
Stayed 1 night in Jun 2023
Response from Clémence on 21 Jul 2023
Nous vous remercions pour cette avis positif.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Céline. on 23 May 2023
Cher Client,Nous vous remercions de cette jolie et d'avoir partager votre avis.Nous constatons toute fois une marge de progression et un petit commentaire aurai été bienvenu.Au plaisir de vous revoir.Cordialement.

10/10 Excellent

LOIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from laurine on 12 May 2023
Chers clients, Nous vous remercions pour cette note. Au plaisir de vous revoir dans notre Campanile.Cordialement, Laurine - Réceptionniste

10/10 Excellent

Sarah

Stayed 2 nights in May 2023
Response from Clémence on 6 May 2023
Nous vous remercions pour cette note.

8/10 Good

Bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Bon rapport qualité prix. Campanile renové, chambre de bon confort.
Stayed 1 night in Apr 2023
Response from Clémence on 28 Apr 2023
Bonjour, nous vous remercions.Merci

8/10 Good

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
voyage d'affaires
hotel situé a quelqes kilométres du Mans Propre, calme, restaurant sur place, bon petit déjeuner
Stayed 3 nights in Feb 2023
Response from Céline on 7 Mar 2023
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience en sein de notre établissement et sommes heureux qu'il ai répondu à vos attentes et vos besoins.Nous constatons une marge de progression et allons y veiller.Au plaisir de vous revoir.Cordialement.

8/10 Good

Stephane

Stayed 1 night in Feb 2023
Response from Céline on 7 Mar 2023
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience en sein de notre établissement et sommes heureux qu'il ai répondu à vos attentes.Nous constatons une marge de progression et allons y veiller.Au plaisir de vous revoir.Cordialement.

8/10 Good

Amélie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Céline on 16 Feb 2023
Madame,Nous vous remercions d'avoir pris le temps de votre notation et sommes ravis que votre séjour ai répondu à vos attentes. Nous constatons tout de même une marge de progression sur laquelle nous allons nous appuyer.Cordialement.

10/10 Excellent

Kjersti

Stayed 1 night in Feb 2023
Response from Céline on 16 Feb 2023
Bonjour,Nous vous remercions vivement de votre notation qui récompense le travail quotidien de nos équipes.Nous sommes heureux que votre séjour ai répondu à vos attentes et nous serons ravis de vous recevoir pour un prochain séjour.Cordialement

8/10 Good

Franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Céline on 8 Jan 2023
Monsieur,Nous vous remercions d'avoir partagé votre avis sur notre établissement et sommes heureux que votre séjour ai répondu à vos attentes.Nous constatons toutefois un axe d'amélioration pour notre équipe , nous vous invitons donc à donner plus de détails sur ce sujet lors d'un éventuel prochain séjour.Cordialement.

10/10 Excellent

louis

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Très bon accueil, grand parking et chambre confortable
Stayed 3 nights in Dec 2022
Response from Celine. on 18 Dec 2022
Monsieur,Nous vous remercions chaleureusement de votre notation et d'avoir partager votre expérience dans notre établissement.Celle ci récompense la travail quotidien de nos équipes au service de notre clientèle et nous serons heureux de vous accueillir une prochaine fois.Cordialement.Céline

8/10 Good

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d’affaires
Séjour d’affaires , bien situé
Stayed 4 nights in Nov 2022
Response from Céline on 9 Dec 2022
Bonjour,Nous vous remercions d'avoir partager votre expérience dans notre établissement.Nous constatons avoir certaine amélioration apporté, les détails nous auraient été utiles.Au plaisir de vous revoir.Cordialement

10/10 Excellent

XAVIER

Stayed 1 night in Nov 2022
Response from celine on 9 Dec 2022
Bonjour,Nous vous remercions d'avoir partager votre expérience et de cette notation élogieuse pour le travail de l'ensemble de l'équipe.Au plaisir de vous revoir.Céline.

10/10 Excellent

patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from celine on 31 Oct 2022
Bonjour,Nous vous remercions chaleureusement de cette note qui récompense notre travail quotidien pour recevoir nos client.Nous serons heureux de vous accueillir pour un prochain séjour.Cordialement.Céline

8/10 Good

Franck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pratique
Stayed 1 night in Oct 2022
Response from Celine on 28 Oct 2022
Bonjour,Nous vous remercions d'avoir pris le temps de votre notation que nous constatons à améliorer.Au plaisir de vous revoir.Cordialement.Céline.