Ratings based on 290 Verified Reviews

3.4 out of 5
76% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from New York

Beautiful views but somewhat disappointing

Posted 25-Jan-2017
Pros: The views and the price
Cons: The quality of the food, the cleanliness of the rooms, reliable wifi
Location: It's very secluded. You need a rental car. There's a small town nearby that has a beach, which is nice. Other than that, you'll need to drive a ways.
The hotel is very secluded and you definitely need to rent a car to stay here. Taxis from the airport are 50-60 euros each way. The views are stunning, but there is no access to the beach. There's a nice pool that was never crowded during our stay. The breakfast is 12.50 euros and is similar to a hotel continental breakfast -- instant coffee, runny eggs, yogurts, and semi-ripe fruits. There's a restaurant by the pool to purchase salads and burgers and a take out menu for dinner, where the food is overpriced and not very good. Mostly pizza and pasta options, with some meats that were frankly gross (really tough). The staff was pretty nice but at times I felt they took my questions to be an inconvenience. It's not very well organized -- for example, they say there's a shuttle each morning and evening to the local town, but when we asked for it one morning, the woman made a fuss that we hadn't scheduled it in advance -- despite there being NO posting anywhere that that was necessary. We were also on our own to get back to the hotel afterwards, as no private taxis will go there and public transportation (buses) rarely run. A woman at the tourist office took pity on us and drove us herself. The hotel is cheap and you get what you pay for. Rooms are okay but ours smelled very mildewy and the TV didn't work and neither did the safe. There are also a TON of stairs and there is only wifi in the lobby, which gets crowded so the connection is usually terrible and unreliable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with friendly and helpful staff

Posted 15-Jan-2017
Pros: Great location, great staff, comfortable bed.
Cons: Some of the fixtures could use an update.
Location: Beautiful location with incredible scenic views. Short walk to Diamant, beaches. Recommend car rental for expeditions to other parts of the island.
From the time we arrived to the time we departed, this hotel met or more often exceeded our expectations. Can't say enough good things about the staff who were consistently warm, welcoming and helpful. The facility itself is beautiful and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller from PA

Nice 3 star property

Posted 20-Dec-2016
Rooms are clean and comfortable. Outside kitchen at the balcony . All essentials present, but ceiling fan on the balcony would be a big plus. Property is small located on the hill with great views. Pool is clean and big. No beach on property but several in a short drive. Must have a car to enjoy the nearby locations.
3 out of 5
Recommended
for Everyone
by A verified traveller from New York,NY

Nice Hotel close to the ocean.

Posted 02-May-2016
Pros: The best thing about this hotel for me is the ocean view and the birds sound.
Cons: The bathroom need improvement with new curtain and need to be cleaned.
Location: The hotel is away from everything.
the Hotel Diamant is good if you want to get away from everything. You need a car if you want to go anywhere outside of the hotel.
1 out of 5
by A verified traveller from Ireland

Ruined our holidays!

Posted 18-Apr-2016
Pros: the view from the room was nice and the fact that we had air condition
Cons: They need to hire more staff so the rooms be cleaned and so they have decent dishes on the menu.They need also to provide internet!
Location: Restaurant you can find only in the Diamant, about 20 min walk.Store,pharmacy the same.The beach is about 20 min walk also.The market 30 min walk
The receptionist didnt speak english. The room smell like urine and was full of mosquito's. The staff would not provide something againts the mosquito's saying that the products that they have are their personal products. The breakfeast I can say was pretty good, but the coffe was nesspreso only and the juices were from concentate. They rased the price of breackfeast during our 2 weeks stay a couple of times. The dinner menu didnt have any creol dishes, only international with a few choises. The service was really slow and food was tastless. The restaurant was open only the first week, the second one was closed due to the fact that is was "out of season" even if the hotel was full. Regarding the pool, I never saw them empty the water and clean it, only in the mornings cleaning the leafs.They let everyone by the pool, no need to be hotel customer.They even let people enter without baithing suit. Regarding the room, they changes the sheets 2 times in our two weeks stay. Never washed the floor, bathroom or furniture.Towels were changed every 2 days, but we never receved additional soup, that the one offered at our arrival. No internet in the rooms, only in the reception and it was not working if there were alot of people connected.There was also alot of noise comeing from the other rooms. When they closed the doors, or went to the bathroom we could hear it like it was in our room. The island was beautifull to visit, but everytime we got to the rooms, we were disappointed
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel

Posted 31-Mar-2016
Don't like the no refund policies. However the hotel was good. Breakfast should be included.
1 out of 5
by A verified traveller from NY, NY

Hotel with a view nothing else

Posted 24-Mar-2016 on CheapTickets
The view of the hotel was amazing. The staff was very nice. The hotel is really outdated, they advertise free wifi, however they don't mention that it is not available in any of the rooms or other areas. To use the wifi, hotel guests have to go all the way back up the hill to the reception area where mosquitos literally eat you alive no matter what time of day it is. The food was expensive and not that good, but they do provide kitchens for each rooms so that's a plus. Also there's no direct beach access to the hotel, you only get the view. The only thing we really enjoyed was the view, I wouldn't stay there again when I go back to Martinique.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Mar-2016 on Hotels
4 out of 5
by A verified traveller

Great stay

Posted 03-Mar-2016 on Hotels
This place was impossible to find based on Google maps. Don't trust Google maps!! It's located at Point de la chery so as long as you follow the signs for that, you should be able to find it. Our stay was pleasant - food is only served between 7:00 and 9:30 at the restaurant. The view is amazing! Housekeeping never came the whole time we were there but the room was very clean and comfortable.
5 out of 5
by Ayesha from New York

Posted 01-Feb-2016 on Hotels
Ideal for people who want to have quiet time. It is secluded. Doesn't have a private beach but a small beach nearby. Rooms are ok, can use upgrade. Staff were great.