Not so good on my initial reservation I requested a non- smoking handicap room conformation number 9147789398177 king bed non-smoking with request for handicapped room. Upon checking in I was told my reservation showed two bed smoking and no mention of handicap request. Room fair in cleaning, no iron, partial roll toilet tissue, unusable ice bucket, microwave dirty,
The room had a step up threshold which was very difficult and unsafe for me entering and leaving the room. Parking was difficult since I have to use a walker to get around.
I was unable to check in on the 28th due to travel conditions so I called and let the hotel know and that I would be there on the 29th. On the day I checked out which was Sunday afternoon due a doctors appointment I had left off my calendar and I was billed for both days even though I notified them in advance