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Reviews of Original Sokos Hotel Alexandra

4 out of 5
Original Sokos Hotel Alexandra
Hannikaisenkatu 35, Jyväskylä

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 496 reviews" "
Rating 8 - Good. 259 out of 496 reviews" "
Rating 6 - Okay. 77 out of 496 reviews" "
Rating 4 - Poor. 34 out of 496 reviews" "
Rating 2 - Terrible. 5 out of 496 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Hannu

Stayed 3 nights in Jun 2022

8/10 Good

Miikka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Ercan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and smiling staff
It was a good one day trip to Jyvaskyla and the hotel and its staff were good.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, nice and friendly staff, professional , good location
Stayed 5 nights in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Not value for money
Had no parking available for my car. Could hear shower noise in pipes in ceiling. And loud music late at night.
Stayed 1 night in Nov 2019

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Needs work
One wing of the hotel needs work bad. The lights are very difficult to turn off. I couldn’t get my bathroom light to ever go out. Had to just shut the door so I could sleep.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
First time at this hotel and rooms are large and clean. We only stayed one night, but found the staff to be very friendly and helpful ...one even kept my wallet safe when I left it behind! Will choose this hotel again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel. Great location minutes from the station. Stylish decor, courteous staff. Fabulous breakfast and wonderful dinner at the restaurant
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I Have Learned To Lower My Expectations.
The staff is wonderful and friendly! They greet you and smile often. My only complaints are about the room, jacuzzi hours and gym locations. The room looked nothing like the pictures. In fact, it was dated. For instance, there was a swiveling base for an old, tube-style TV, bolted onto the dresser.As for the jacuzzi, the hours are limited, and it is closed on Sunday. It was the reason picked that hotel. Lastly, the gyms are in other buildings, which is not very convenient.
Stayed 1 night in May 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything really cozy and relaxed. Enjoyed the service.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern
Very clean and modern. No gym but lots to do in the local area.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

peter, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very accessible
I arrived by train and the hotel is only a 5 minute walk away. The surrounding area is pleasant and a short walk to either the town centre or lake and harbour. The hotel has a bright and cheerful look and there is a good restaurant and bar on site.
Stayed 1 night in Sep 2018

8/10 Good

Leila Rigby

Hotel was clean and friendly and central as I am a Finn and from Jyväskylä I wanted to be in centre of town as my sister’s have small apartments so me and my English husband booked the Alexandra for second time and I also held my big birthday party there some years ago, it was a full success. Nevertheless I wish to point out the following ; Our hotel room top mattress sheets were not straightened daily!! TV didn’t have any English or World services channels, we found that unusual and disappointing! Hotel Breakfast was very good but missed a little bit of variation as we stayed 7 days!! Hotel restaurant evening menus were not so varied as before in previous years !!
Stayed 7 nights in Aug 2018

8/10 Good

Nori Ddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Clean and good location
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near the railway station.
I stayed her for one night. The room was clean and tidy and the bed was comfortable. There are 2 restaurants that sell a wide range of food. Breakfast is a buffet with a good selection.
Stayed 1 night in Jun 2017

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
A nice hotel close to the railway station and the
A nice hotel close to the railway station and the town centre. The hotel has a good bar and restaurants and the staff are freindly. My room was spacious and comfortable but could be improved with tea and coffee facilities.
Stayed 5 nights in Jun 2017

8/10 Good

Jong-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was calm and clean. The hotel staff I met was very nice to me.

6/10 Okay

Margaret, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Take out a bank loan
The hotel was centrally located. However, area was very expensive. Eating out was a fortune. The room Was clean and the staff were Pleasant. However, room was basic too small no bathroom products, only shampoo on the wall in the shower. Had a mini bar though which was very expensive. Take your wallet loaded with euros for this hotel.

8/10 Good

Pantelis, Thessaloniki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , good value for money.
Although the hotel doesn't look impressive from outside, it is quite nice in the rooms for this price range. The location is great and the reception was very helpful and polite. The breakfast could have been a bit better (more choices) but other than that the experience was very good.

8/10 Good

Adrian, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good central location just minutes from the station and the city centre. Rooms were clean and comfortable but do not have tea/coffee making facilities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Sokos stay
Had a pleasant stay, reception was knowledgable about places, articulated clearly. Lift was slow.

6/10 Okay

Verified traveller

Liked: Staff & service
A long walk from the room to the sauna and no clear instructions on the way to sauna though the staff tried to describe when we checked in. Breakfast is good and nicely presented. Staff were nice with smile.

10/10 Excellent

patricia, jacksonville,fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with all someone may need
Spacious and clean room. Delicious breakfast. Good restaurants and bar. Very well located in the downtown area.

10/10 Excellent

Mikko

Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tuulikki

Stayed 1 night in Nov 2023

10/10 Excellent

Pasi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Ville, Jyvaskyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ei ehkä edullisin,mutta erinomainen
Stayed 1 night in Oct 2023

10/10 Excellent

Toni

Stayed 1 night in Oct 2023

8/10 Good

Jorma, Helsinki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voimme tulla uudelleenkin
Stayed 1 night in Oct 2023

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sinikka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Juha-Matti

Stayed 2 nights in Jul 2023

10/10 Excellent

Elisa

Stayed 1 night in Jul 2023

10/10 Excellent

Jukka-Pekka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Beat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jani

Stayed 1 night in Jul 2023

10/10 Excellent

pirjo

Stayed 1 night in Jun 2023

8/10 Good

Karoliina

Stayed 1 night in May 2023

10/10 Excellent

Jarmo

Stayed 1 night in Apr 2023

8/10 Good

Joni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Panu

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Yleinen kunto tyydyttävä. Mm. vain yksi hissi, joka oli aina varattu. Matkamme kuudenteen kerrokseen joutui siitä syystä pääasiassa kävellen. Aamupala oli kohtalainen. Palvelu oli kuitenkin erinomaista.
Stayed 1 night in Dec 2022