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Santa Marina Hotel

4.0 star property
Upscale hotel with 24-hour front desk and coffee shop/cafe

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June 2024

Santa Marina Hotel

Photo gallery for Santa Marina Hotel

Front of property – evening/night
1 bedroom, in-room safe, blackout curtains, soundproofing
Breakfast, lunch and dinner served
Reception
Bar (on property)

Overview of Santa Marina Hotel

Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • All-inclusiveAll-inclusiveAll-inclusive

Explore the area

Map
Kapetanaki, 4 4, Agios Nikolaos, Crete, 72100
  • Popular LocationLake Voulismeni5 min walk
  • Popular LocationPort of Agios Nikolaos9 min walk
  • Popular LocationAgios Nikolaos Archaeological Museum15 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)49 min drive
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Room options

View all photos for Junior Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Blackout curtains
Sofa bed
  • 323 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Classic Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 237 sq ft
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2020
2 bedrooms
Blackout curtains
  • 280 sq ft
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Individually decorated
Fridge
Flat-screen TV
Renovated in 2020
Sofa bed
Separate bedroom
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 237 sq ft
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Classic Duplex

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Duplex

Highlights

Balcony
Soundproofed
Individually furnished
Fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
Blackout curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Single Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Single Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Shower/bath combination
  • 194.00 sq ft
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior
Minos Imperial Beach Resort Milatos Crete
On private beach
Pool
Breakfast included
All-inclusive
8.6 out of 10, Excellent, (233)
The price is £163
for 1 night
includes taxes & fees
3 May - 4 May
Minos Imperial Beach Resort Milatos Crete

About the area

Agios Nikolaos

Located in Agios Nikolaos, Santa Marina Hotel is on the Strip and near the beach. The area's natural beauty can be seen at Ámmos and Lake Voulismeni, while Folk Museum and Museum of Cretan Ethnology are cultural highlights. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Agios Nikolaos travel guideOpens in a new window

What's nearby

  • Lake Voulismeni - 5 min walk
  • Port of Agios Nikolaos - 9 min walk
  • Agios Nikolaos Archaeological Museum - 15 min walk
  • Almiros - 18 min walk
  • Voulisma Beach - 17 min drive

Getting around

  • Sitia (JSH) - 73 min drive

Restaurants

  • Arc - 6 min walk
  • Piazza Cafe Bar - 3 min walk
  • Gioma Meze - 6 min walk
  • Du Lac - 4 min walk
  • Zygos - 7 min walk

About this property

Santa Marina Hotel

Transformed upscale hotel by the sea, renovated in 2020
Consider a stay at Santa Marina Hotel and take advantage of a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Main restaurant, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • A round-trip airport shuttle (surcharge), tour/ticket information and a lift
  • Beach umbrellas, luggage storage and multilingual staff
  • A computer station, meeting rooms and coffee/tea in reception
Room features
All 130 rooms have amenities, such as free WiFi, safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 24-inch flat-screen TVs with satellite channels
  • Balconies, fridges and daily housekeeping

All-inclusive details

All-inclusive room rates at Santa Marina Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1990
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - February 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 31 October and 09 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 75.00 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Santa Marina Agios Nikolaos
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel Agios Nikolaos

Frequently asked questions

Does Santa Marina Hotel have a pool?

Yes, this property has an outdoor pool.

Is Santa Marina Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Marina Hotel?

Limited spots are available.

What time is check-in at Santa Marina Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Santa Marina Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Santa Marina Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75.00 per vehicle applies.

Are there all-inclusive benefits at Santa Marina Hotel?

Some rate plans available at this property are all-inclusive.

Where is Santa Marina Hotel located?

Located in the heart of Agios Nikolaos, this hotel is within a 5-minute walk of Ámmos and Lake Voulismeni. Folk Museum and Kitroplateía are also within 10 minutes.

Santa Marina Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Gal, Cape Town

Liked: Staff & service
Basic but worth the money
This more or less matched the return for the amount paid for. 3 star experience at best. It did the trick, but wasn't an exceptionally pleasing experience.
Stayed 4 nights in Aug 2017

4/10 Poor

Natalia, Russia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the beach, down town
in the room is not available Hairdryer, telephone, housekeeping service clean room not every day, Manager explanations: not enough staff, soap shampoo gel in one bottle, which is empty.

2/10 Terrible

Lydia Toth, cobourg, ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we did not stay at this hotel you need to know. When we arrived we were told they did not have a room for us and sent us to the el Greco hotel instead, manager of the santa marina was very argumentative and unprofessional and also argued with another couple from Australia, you should stop dealing with this hotel, you will have many unsatisfied customers, the el Greco hotel was good by the way

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede kamer, goed ontbijt, centraal gelegen in het centrum van de stad, strand vlak nabij. Goede prijs-kwaliteitsverhouding.
Stayed 10 nights in Sep 2019

8/10 Good

THEVENIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Hôtel tout proche de la marina et de la plage. Ne stationnez pas votre véhicule au parking payant en bas de l'hôtel, parking sur un terrain vague à quelques minutes. Buffet copieux pour le dîner comme pour le petit-déjeuner. Piscine très peu utilisée.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel pas mal mais ressemble assez à une usine touristique.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Buona la posizione, gentile il personale. Camera piccola, la colazione era molto abbondante ma non mi é sembrata di buona qualità.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Service of the staff in this hotel was not so good at all. They also denied to offer free breakfast even though it was included in the room rate (later this was compensated by hotels.com. Excellent reclamation management from hotels.com!). Rooms were also very noisy due to construction work in the city center. Safe in the room cost 2 euro extra per day. Air condition was not very good. We also had to complain to get separate beds instead of one double even though this was also promised already in the reservation. On the other hand location of the hotel was excellent. Also free wifi connection worked really well for basic surfing (e-mails, news etc).