Don't Stay Here
After waiting for an hour in line in a hot, sweaty lobby to check in (they do have kiosks available which didn't work for about 50% of people it appeared - they only had one person working the check-in desk on what she told me was their busiest day), I was asked to pay an "upgrade fee" for my room on top of the unexpected "resort fee." Once I got up to my room, it was not at all what I had requested. It appeared that someone had died on my bathroom floor 20 years ago and there was a permanent stain. There was a creepy access panel in my old, outdated shower. While I had a nice view, I had requested a room near the rest of my party. They put me in a room all the way across the casino up an entirely different elevator. I just dealt with it because every time I walked by the lobby, there was a long, hot, sweaty line to wait in if I wanted to talk to the unaccommodating and somewhat snappy staff. Then again, upon check-out, the online checkout, tv checkout, and kiosk checkout all told me they were unavailable and I had to again wait in a long, hot, sweaty line to get out of there. Super disappointing. Don't stay here!!