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Reviews of Paris Las Vegas Resort & Casino

4 out of 5
Paris Las Vegas Resort & Casino
3655 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 8296 out of 19665 reviews" "
Rating 8 - Good. 4900 out of 19665 reviews" "
Rating 6 - Okay. 3011 out of 19665 reviews" "
Rating 4 - Poor. 1837 out of 19665 reviews" "
Rating 2 - Terrible. 1621 out of 19665 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Doug

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low level of service and amenities
Stayed 1 night in Apr 2024
Response from Christina banks on 20 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Sivan, Canoga Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Christina banks on 20 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

France

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Disappointment with the bathroom huge shower, OK, no place to hang our towels, no fan. Could your please ask the hotel to send me a receipt of the bill. I gave my e-mail address when we left, but didn't get the receipt on my e-mail. Thanks
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. Please check your email as I sent you your folio. If it is not in your inbox, please check your spam or junk folder. If you still do not see it, please contact our Billing Department on Monday. Thank you!

6/10 Okay

Lindsay H

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No hot water in sink, tub or shower the day I got there and the morning that I left. For some reason had hot water the full day that I was there. I literally left the sink tap on for 3 minutes and nothing but cool temperature water for me to shave with. I check the tub and shower and the same thing. The day I was leaving very early in the morning, it would have been nice to take a shower, but again no hot water and had no desire to take a cold shower at 4:30am. Disappointing.
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Lindsay, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Branko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & options for food & drinks
Stayed 3 nights in Apr 2024
Response from Michelle on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Versailles towers, Paris Hotel, was excellent. The room was very clean, quiet and is very close to the Horseshoe entrance. I would definitely stay at this hotel again.
Stayed 4 nights in Apr 2024
Response from Michelle on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, bed was super comfortable. Lovely view of the pool and Eiffel Tower. Great food options and overall atmosphere. Virtual check in and check out made everything very easy, no waiting in line. We like to stay at different hotels when we come to Vegas to get different experiences but we would absolutely stay here again.
Stayed 3 nights in Apr 2024
Response from Dan on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Angela O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 4 nights in Apr 2024
Response from Michelle on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the restaurants!!
Stayed 1 night in Feb 2024
Response from Ruby on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service not been available .
Stayed 2 nights in Apr 2024
Response from Kimberly on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Jared

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was a bit dated, but generally clean. Bed was good. Location is perfect, as is view overlooking the Eiffel tower and the Strip.
Stayed 4 nights in Mar 2024
Response from Kimberly on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kimberly on 20 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Hecheng

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice in general
Stayed 10 nights in Apr 2024
Response from Kimberly on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Samantha Burgs, Norcross

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was beautiful and the rooms are nice. Would love to stay again if I’m ever in Vegas.
Stayed 3 nights in Apr 2024
Response from Kimberly on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

ERNESTINA, Hanford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenience of stay for conference was a plus! However, there was a minor mixup on my reservation that canceled out my reservation. Major hiccup was the rude service attendant woman not willing to help me with a room-- "sold out for the week"-- she said but yet helped two others beside me get rooms when they asked if they could book a room for a night. SMH So I made reservations online and checked in at the kiosk. As I entered elevator, I had three others make the same comments about the women being rude and ignorant. I will never book at this hotel again. I will gladly walk across the street or even catch an Uber from Fremont.
Stayed 3 nights in Apr 2024
Response from Kimberly on 20 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Jennifer Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was surprised how the public restrooms were 1/2 out of order when we arrived. Including the sinks. Overall, the casino/restaurants/shopping were stellar. We were also upgraded to a suite. Which was very nice, and truly the most comfortable bed. The shower was disappointing. No water pressure. Happy visit overall.
Stayed 2 nights in Apr 2024
Response from Christina banks on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michelle on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, excellent house keeping and the hotel itself smelled really nice.
Stayed 3 nights in Apr 2024
Response from Dan on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the charm of this property.
Stayed 1 night in Apr 2024
Response from Dan on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

sharon

I only wish the Hotel would play French music to add to the wonderful atmosphere. Instead the music was loud and horrible, I wanted out of the casino. I did love all the restaurants and the food.
Stayed 2 nights in Apr 2024
Response from Dan on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Kate

Stayed 2 nights in Feb 2024
Response from Christina banks on 19 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Robin Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff very helpful. Walking distance to everything.
Stayed 3 nights in Mar 2024
Response from Kimberly on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
Stayed 4 nights in Apr 2024
Response from Kimberly on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection I made by staying at this hotel. Will definitely recommend and stay again.
Stayed 6 nights in Mar 2024
Response from Latrice on 17 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Chance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The walk to our room was about a mile. You could hear the song and fountains from Bellagio. The room was somewhat clean.
Stayed 1 night in Apr 2024
Response from Latrice on 17 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from ALM on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

James

Travelled with partner
Disliked: Staff & service
Had a double booking through Expedia and my company. After learning of this at checkin. Asked for refund or transfer room credit. Staff stated had to go through Expedia. Called Expedia stated had to go through hotel. It was just back and forth through the 2 companies. I could never speak to anyone in management in the hotel and staff did not seem to care to help me resolve this issue. I pride myself on doing what is right. So, had I not shown up. I would totally understand I would have lost that money. However, I was there to check in. It could have been easily credited to the room or simply hotel credit for dining, spa, etc. I was just not happy with the lack of customer appreciation and satisfaction. I also fault Expedia because they also failed in communication. I ask for copy of email sent to hotel and asked for someone to call me directly. Neither happened and all correspondence was through email. I tried to get resolved my entire stay from Wednesday to Sunday. I can't believe this is a Caesars property as all the time I have been to Vegas and stayed at one of their properties have always had exceptional customer service. Anytime an issue was able to get reconciliation from concierge or staff.
Stayed 1 night in Apr 2024
Response from Ruby on 18 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed with the whole process of canceling the second reservation. Unfortunately, the hotel is not able to cancel or make changes to any third party reservations.

4/10 Poor

Wladyslaw

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ALM on 18 Apr 2024
Hello Wladyslaw , I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

MARC, NEW LISKEARD

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately they alway try to get more money out of you , they are not a full capacity but charge you $50 USD for being 3 hours early , they also charge you $50 for a deposit but they dont refund you ... Nickel and dime after paying 150 plus for hotel fees when I booked it
Stayed 2 nights in Apr 2024
Response from Dan on 17 Apr 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the staff was helpful and available 24/7 through text which for me was great since I’m a very introverted person.
Stayed 3 nights in Apr 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Keith, Winnipeg

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Our room was horribly in need of an upgrade. The wall paper was peeling, carpet worn, both bedside lights were broken and hanging down. The ironing board didn’t have a cover and we were told none were available. The caulking around both the tub and shower was cracked and peeling, at first we didn’t have soap for the shower. l The The pillows were small,
Stayed 5 nights in Apr 2024
Response from Michelle on 17 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, staff & service
Love The Paris Paris hotel our room was gorgeous very Parisienne large windows awesome views separate bedroom comfy firm mattress. My only issue with the penthouse suites is that they need a make over they are dated and have wear and tear but with a little Renovations and some upkeep I would def go back
Stayed 1 night in Feb 2024
Response from Michelle on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Evette

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
did not like the room or its layout it was never cleaned or resupplied with soap and shampoo had to look for a maid for some clean towels.
Stayed 3 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

6/10 Okay

Ryan

Travelled with partner
Liked: Amenities
The casino was nice the pool closed at 5 pm my room was nice but when you opened the curtains to look out the window construction going on the workers moving cranes and throwing material out of the section it was remodeling that was my only complaint
Stayed 4 nights in Apr 2024
Response from Dan on 16 Apr 2024
Hello Ryan, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on 17 Apr 2024
Hello Ali, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Amber

Stayed 2 nights in Mar 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Versailles towers Although nice, quite a walk to actual Paris from room
Stayed 1 night in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Kranthi

Liked: Cleanliness
We are charged for the LV strip view room but gave us a different room.
Stayed 1 night in Apr 2024
Response from John on 17 Apr 2024
Hello Kranthi, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location.
Stayed 1 night in Mar 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Kimberley

Travelled with family
Liked: Amenities
As always our fav hotel . It never disappoints
Stayed 3 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The bed's were really comfortable and plenty of eating places.
Stayed 1 night in Apr 2024
Response from Michelle on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy and noisy public areas, but hey it is Vegas. Location excellent
Stayed 2 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Christian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paris is near bus stop (& ticket dispenser). It is near pharmacy, one mile shopping center & multiple restaurants. Front desk and cleaning staff were amazing!
Stayed 4 nights in Apr 2024
Response from Christina banks on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sharon L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable
Stayed 1 night in Apr 2024
Response from Michelle on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Juan

Stayed 3 nights in Feb 2024
Response from Michelle on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024
Response from Michelle on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Joshua Randolph

Disliked: Staff & service
Beautiful place, staff could have been more pleasant… - mold in bathroom
Stayed 3 nights in Apr 2024
Response from Dan on 16 Apr 2024
Hello Joshua, thank you for providing your feedback on your most recent stay.  Please contact Paris Las Vegas directly to speak to a member of management regarding your experience.

10/10 Excellent

Marisol Mora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel is very beautiful
Stayed 3 nights in Apr 2024
Response from Ruby on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next vi

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the dealers at casino were rude and told us not to play the roulette bc odds are ridiculous…not good for casino or morale of table when gamers are trying to enjoy themselves… otherwise great stay
Stayed 4 nights in Apr 2024
Response from Ruby on 15 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day