Front of property – evening/night

Reviews of Hilton Grand Vacations Club on the Las Vegas Strip

4 out of 5
Hilton Grand Vacations Club on the Las Vegas Strip
2650 Las Vegas Boulevard South, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3335 out of 5109 reviews" "
Rating 8 - Good. 1032 out of 5109 reviews" "
Rating 6 - Okay. 397 out of 5109 reviews" "
Rating 4 - Poor. 181 out of 5109 reviews" "
Rating 2 - Terrible. 164 out of 5109 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JESUS, PANORAMA CITY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stay at in Vegas . I was offered the suite for extra charge and honestly that was the best money I spent that week . It’s located across the street from fountainbleu and kinda next to circus circus . They have no casino . They have a pretty big store where you can buy anything from eggs to beer .
Stayed 2 nights in Mar 2024

8/10 Good

Thi Hanh Tram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a problem with our door key cards in our first day. The door wasn’t opened or it took forever to open after many attempts pushing. We had to go back to front desk to exchange new key cards yet it wasn’t got fixed until the next day. Rather than that, we were happy with our spacious, clean room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. The fees presented at arrival were exactly as described when booking. The property was clean and beautiful. I am eager to stay here again when I return to Las Vegas this summer!
Stayed 3 nights in Mar 2024

10/10 Excellent

Stacie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 3 nights in Mar 2024

6/10 Okay

Michelle

Travelled with family
Pool closed at 7pm way too early for a vacation. Dryer in room room took 6 hours. Toilet exploded during our stay in the middle of the night with sewer back up. Maintenance came up to room and did nothing about it. Pans in room were non- stick. Would not recommend this hotel and do not plan on returning .
Stayed 5 nights in Mar 2024

10/10 Excellent

Nickalis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big and clean and provided all necessities. Appreciated security checking key cards upon entering the property at night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,
Stayed 1 night in Mar 2024

8/10 Good

ALAN, Florissant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and low resort fees.
Stayed 6 nights in Mar 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to request for room to be cleaned daily. The customer service was extremely poor. I was charged for valet parking while parked in the self parking structure & the manager (Sharde) placed me on hold for approximately 20 minutes and ultimately refused to remove the charges for valet. Horrible customer service. Will never stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Reneka

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time there
Stayed 3 nights in Mar 2024

10/10 Excellent

Jovante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it had a ball nice enviroment nice people and good energy
Stayed 3 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms friendly staff fair price
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean rooms with everything needed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Stayed 2 nights in Mar 2024

10/10 Excellent

Jordan

Travelled with group
Great
Stayed 4 nights in Mar 2024

8/10 Good

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and easiness of the hotel. I did not like the pool area was shut down because it was ‘too dangerous’ due to wind.
Stayed 1 night in Mar 2024

6/10 Okay

Frank C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice. Room is functional and clean. Security will check people who come in late. However, there is a $30 resort fee, whether we want it or not.
Stayed 4 nights in Mar 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Mar 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here, easy parking (free self parking) close to shopping outlets, still on the strip but far enough from the craziness. Utilized their fitness center good equipment versatility/options. Also loved the room, pillows errr comfortable, and had a microwave, mini fridge and toaster that came in handy for easy quick breakfasts in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Debrielle, Gulfshores

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pick for the price clean too
Stayed 1 night in Mar 2024

10/10 Excellent

Milani

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicoley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

2

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet
Stayed 3 nights in Mar 2024

4/10 Poor

Nasser

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The heater didn’t work, and we had an awful smell of trash in our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property
Stayed 4 nights in Mar 2024

10/10 Excellent

SHELDON VAUGHN WATTS, PEARL CITY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Las Vegas with your family, and want child safe and family friendly hotels, HGV on The Strip is the one. The location on the strip is advantageous. Your just locayed outside all the busyness, but just a short walk or monorail ride you will be in the heart of the Las Vegas Strip. I would definitely stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Ben

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not helpful noisy room next door called 3 times to correct but nothing done
Stayed 2 nights in Mar 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely perfect!
Stayed 2 nights in Mar 2024

10/10 Excellent

Douglas, Highlands ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has great pools, spa, service, fitness room, and is not too far from the strip. Also, it's ideal for getting ride shares. One issue occurred, however, when we were trying to get our bags from the bell station. We couldn't locate anyone for 15 minutes and no one else would help us. That was completely unacceptable. A manager should have simply unlocked the door and retrieved our luggage!
Stayed 2 nights in Mar 2024

4/10 Poor

Jerald

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We were duped with the room reservation through Expedia. When we checked in we were told we had reserved a handicap room and that were not allowed to change to a regular kind size bedroom. We never would have requested this type of reservation. The room accommodations were very insufficient and complicated our stay. No vanity to even hold a toothbrush, a weak and small shower head and only one hanging closet rod 4’ from the ground, to mention a few. Coffee pot was still dirty from the previous guests and a lot of hair was inside the shower. Very disappointing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in a spacious suite for a reasonable price in a quieter location at the end of the strip. If you like to be in the heart of the action, this is probably not the place for you. We purchased a 4-day pass for the monorail, which made it easy to explore the entire strip. Thankfully, we are in pretty good shape because taking the monorail does involve some walking. We brought food with us to make a quick breakfast each day. Restaurant options are limited in this location, but there is food to be had (mostly fast food). When we arrived, we were greeted warmly, but were mildly pressured to listen to a 90-minute time share presentation (we were not expecting this and it did sour our arrival experience a bit). We opted out of the presentations and there was no mention of it after that. The staff at this hotel were all very kind & helpful. Housekeeping changed our towels & trash daily. Our bed was made most days, but not all, which wasn't a huge deal for us. The dresser in our room had some scratches, and we found a dirty pot in a kitchen drawer, but other than that we loved the style & furnishings in our room on the 30th floor. All in all, we had a wonderful stay at the Hilton Grand Vacations Club.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, maid staff was exceptional. Highly recommend.
Stayed 2 nights in Mar 2024

6/10 Okay

Shanda K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
👍
Stayed 5 nights in Mar 2024

4/10 Poor

Susan, Seattle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities
Clean. Friendly staff. Great amenities!
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here, stayed for 3 days. It was clean and comfortable. Everyone was very professional and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Chastity

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Hiltons are amazing, I think though they need to invest more into staff. The staff in the hotel are pushy, I had a little Asian lady as I walked from check out counter grab my hotel key that had a card she tried to tell me for coupons? To local restaurants? I pulled away and said please don’t grab out of my hand I was in shock, I knew what was happening so I went with it tell I went to the next lady and he cleavage out looked like she just got off work at the strip bar down the way, I would not do business with that and with my husband there, so I told her I’m not interested. Not a good experience at all. Then the next day getting a coffee in the market place the lady taken order smacking her gum and writing all over my cup? This is not Starbucks, I’m not sure if it’s just hard to find good help? I think so as Vegas has really gone to trash. Hilton is classy on the outside but with what I seen in the inside it made the experience not so good. It was nice going to the room as they are nice, aside the dirty windows I get it thought the desert makes that hard to maintain. Dress code would be good and the pushy isn’t good either, who they have doing this she may need to go into another position like parking meter police. She doesn’t fit the job. I may have really gave it a shot to talk to someone about what there is to offer but not with that. I’m in sales of loans and NEVER BE PUSHY and sure don’t start the sale with a lie.
Stayed 2 nights in Mar 2024

8/10 Good

Rodale

Liked: Cleanliness, staff & service, property conditions & facilities
My experience was pretty good overall!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Yulia muy

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and the bad was breakfast not a good price for just a sandwich or bagel not worth my money
Stayed 3 nights in Mar 2024

10/10 Excellent

Rossanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 4 nights in Mar 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The attitude and friendliness dropped as soon as we did not purchase a time share they tried to sell us. We were basically not given a chance to not attend when we checked in. We told them not interested but they kept pushing. When we finally said no for the 4th time ( 90min presentation lasted (150 mins ) on the day we attended we could tell they didn’t want us there. We were told we could have late checkin in daily until the day after we said no to time share purchase. All of a sudden no exception ( went on Expedia and saw they were not sold out and that size room was available to be booked on day of us leaving so we know it was on purpose ). Could also see it on staffs face saying ok and then seeing the screen and saying sorry can’t now. Also it says headphones / disposable for weight room usage was free. No problem getting until day after we said no. It could be coincidence but In my 30 years of travelling first time never were granted late checkout. I am travelling again twice in the next two months and have cancelled my Hilton packages. I have always thought highly of the Hilton brand and use them all the time so more disappointed then mad. What can you do. I wish them the best and they do have some great staff also. For the rest - I guess you have a job to do and have to do it differently for those who purchase and those who don’t. Life is short - will just move on. Maybe one day will give Hilton Brand another chance - maybe just not in this state.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Jessy

Travelled with family
Liked: Property conditions & facilities
The Hilton is very nicely located on the Vegas strip. My sister was lured into signing up for a gathering that we were told was not Timeshare (which it was) We left our room at 5:30am on Thursday and were gone all day to the Grand Canyon only to find our room not cleaned when we came back between 9-10pm. Very upsetting.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was satisfactory, and the price range was reasonable—friendly and responsive hotel staff.
Stayed 2 nights in Mar 2024