Ratings based on 14,938 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Hotel was lively; however,

Posted 28-May-2016
Pros: Improv entertainment, Carnival Court and Piano Bar-Fun!
Cons: See experience notes.
Location: Location was great. Centralized on the strip.
Everything was extra. Refrigerators should be included in the room price to accommodate people who cannot not eat the huge meals served. In addition, dealer was rude to a first time black jack player.
4out of 5
by A verified traveller

Hotel on strip

Posted 27-May-2016
Clean friendly but checkin lineup a nightmare - no safe in room - hard to access a safe but room great - upgraded room cost and resort fee costlier than anticipated
4out of 5
by A verified traveller from Canada

friendly,feeling of warmth

Posted 27-May-2016
Pros: everything
Location: very central
the place felt like home,helpful staff,good food service
3out of 5
by A verified traveller

Good location

Posted 27-May-2016
The hotel takes a long time to check in. We waited an hour. But all the staff we interacted with were professional and courteous. The newer rooms are clean and the location is convenient but the main lobby and main casino area are very smokey. Overall an ok experience but perhaps worth the money to get a better hotel.
4out of 5
by A verified traveller from shreveport,la

Better than expected

Posted 27-May-2016
Pros: Great location
Location: Centrally located monorail station on property. Directly across from Caesars and Mirage.
We paid extra for the upgraded rooms. Well worth it. Tris at check in was pleasant and polite. Also ran into Tim in maintenance and he was very friendly. Only downside was the constant harassment by timeshare sales.
4out of 5
by A verified traveller from Bangkok

Convenient

Posted 27-May-2016
We like the DIY yogurt section. Wide selection of flavors and toppings at very reasonable price. Keep up the good work.
4out of 5
by A verified traveller from northwich

Central hotel, good value

Posted 26-May-2016
A good hotel, mid-strip, central for all attractions.
1out of 5
by A verified traveller

Posted 26-May-2016
Check in was a disaster. Had two staff members working. Hotel was old and outdated and smelled . The room was not clean , or even resembled what it would look like in the picture on Expedia.
4out of 5
by A verified traveller from Alberta, Canada

Nice rooms and perfect location

Posted 26-May-2016
I love the location. I have stayed a couple of times now. I recently got a newly renovated room in carnival tower and it was very nice. Beds are so comfy and room is clean. There are 2 star bucks locations within and we got free breakfast (value of $18 total for 2) daily and that was enough for our coffee and muffin in the morning. Staff at the casino very friendly. Love Toby Keith's bar and the ice cream place right next to it. I love how you don't have to walk for 10 minutes to get to your room. I really enjoyed the duelling pianos in the piano bar. They are awesome! The only thing I didn't like was that you don't need a room key to get in the pool. I witnessed a homeless person (he didn't look it) share his story about getting shot and now living on the streets. I wasn't comfortable reporting it and him witnessing it so I just left. The pool has nice comfy chairs. Also, stay away from the people at the entrance(s) offering free tickets if you're single or with your husband. They were very pushy and my mom almost got sucked in and would have wasted 4 hours of our time on our last day (due to it being a time share tour). I will stay there again without a doubt and would highly recommend it to others.
4out of 5
by A verified traveller

Room deposit

Posted 25-May-2016
Pros: Food court, house keeping was very polite and courteous
Cons: Check in process, extra charges
All the money that is paid to stay in your hotel, there should not be a room deposit. Big rip off