Ratings based on 4,195 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Posted 01-May-2016
Great place to stay, it is connected to the Miracle Mile Shops at Planet Hollywood. Conveniently located in the strip.
5 out of 5
by A verified traveller

Fight trip

Posted 30-Apr-2016
Went to Vegas for ufc 197 hotel made the trip perfect
5 out of 5
by A verified traveller from Seattle

Great Hotel! Close to everything.

Posted 28-Apr-2016
We really enjoyed our stay here! The hotel and rooms were very nice and the pool was amazing! NO SMOKING was what made us decide to stay here and no casino so we felt like we were away from all the hustle and bustle of Vegas but could walk out the door and be right in the middle of it if we wanted! We'll definitely be back!
Comment from Hotel Management
29-Apr-2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Las Vegas. Mike Zorn Assistant General Manager
5 out of 5
by A verified traveller

Great hotel close to miracle mile shopping complex

Posted 24-Apr-2016
Cons: Wifi could be included in price.
We stayed at Elara for 5 nights. We have been to Vegas before but really enjoyed not staying in a casino. Rooms were spacious. Small kitchenette available with microwave. Also coffee making facilities. Great restaurants nearby. Would recommend if you don't like walking through smoke filled casinos to get to your room.
Comment from Hotel Management
27-Apr-2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Las Vegas. Mike Zorn Assistant General Manager
5 out of 5
by A verified traveller

Highly recommended

Posted 22-Apr-2016
Pros: Everything
Cons: Bottles of water they have could be larger for the price
Location: Awesome and conveniently located
Awesome experience and cleaned rooms. The staff was great and treated me like royalty.
Comment from Hotel Management
25-Apr-2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Las Vegas. Mike Zorn Assistant General Manager
5 out of 5
by A verified traveller from Arkansas

Nice hotel and comfy room, very clean.

Posted 18-Apr-2016
The staff was helpful and the facility was very nice. The room was clean, the bed was comfy and this hotel was ver technological updated. Since you can check out from the tv in your room also you can control the room temperature among other things from your bed. That was awesome. I would stay here again
Comment from Hotel Management
19-Apr-2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Mike Zorn Assistant General Manager
1 out of 5
by A verified traveller from los angeles

Posted 17-Apr-2016
View of the strip... Means you see the the strip looking up. You are looking at a parking lot. Also jetted tub is connected to the shower no door there. It's a curtain.
Comment from Hotel Management
19-Apr-2016 by Eileen, Hotel Management
Thank you for your review. Mike Zorn Assistant General Manager
4 out of 5
by A verified traveller from Yorkshire, UK

Hotel without in house casino, great location

Posted 17-Apr-2016
Hotel location was great, in the middle of the strip attached to planet Hollywood and miracle mile mall. Hotel was lovely but rooms should be deep cleaned between guests as were some suspicious marks on wallpaper in bathroom toilet so I cleaned it down myself . Pool area was great and staff were amazingly helpful.
Comment from Hotel Management
20-Apr-2016 by Eileen, Hotel Management
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Las Vegas. Mike Zorn Assistant General Manager
3 out of 5
by A verified traveller from manitoba

Absolutely NO customer service!Horrible Experience

Posted 14-Apr-2016
I sent this exact review to Elara hotel and the response I recieved was: "We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know." If this isn't a red flag I don't know what is.. Before arrival, I messaged the hotel three times before I received a response. We Wanted to upgrade to a suite because we had our one year old daughter coming. The front desk manager Michael finally messaged be back after contacting Hilton grand vacations head office. Michael said he could take care of my reservation. After I replied back I never heard back from him... I emailed him a second time asking if he received my message and asking if we were able to get the suite upgrade. Still no response. We arrived late at night after a long flight, Michael hadn't done a single thing... Our reservation was still the original. Very frustrating. We paid for Internet for one day (just under $10 a day US) and for half the day my wifi I paid for didn't work! I was told that I had to stay on the hotel grounds- which I had. Waste of money, I was surprised that Internet had to be paid for by guests of the hotel. There was a random $823 hold they never told me was put on my credit card by mistake. I spent the last 5 hours of my trip worrying about this and using long distance calling to call my bank and sort it out... The front desk of the hotel seemed bothered by it and at first refused to help.
Comment from Hotel Management
18-Apr-2016 by Eileen, Hotel Management
We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Las Vegas. Mike Zorn Assistant General Manager
3 out of 5
by A verified traveller from San Francisco

Rude staff on phone and room service

Posted 13-Apr-2016
Pros: Location and parking
Cons: Put good staff for answering the room service calls
All the staff at the front desk is fine and polite but too rude over the phone and room service Just asked for late check out on phone and they asked if booked by expedia they do not entertain the clients as we were having promotions and only late checkout available for club members not to those using the promotions from expedia.
Comment from Hotel Management
18-Apr-2016 by Eileen, Hotel Management
We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Las Vegas.