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Reviews of Hotel Madrid las Rozas

3 out of 5
Hotel Madrid las Rozas
Carretera La Coruña (N-VI), Km. 22.5, Las Rozas de Madrid, Madrid

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 155 reviews" "
Rating 8 - Good. 79 out of 155 reviews" "
Rating 6 - Okay. 33 out of 155 reviews" "
Rating 4 - Poor. 7 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

marcos

Liked: Cleanliness, staff & service
good price.
good hotel with a easy access. the price is very reasonable. the only problem we had was with the A.C. system. we put the heater at night and was very noisy. other that that was a good choice for the price.
Stayed 3 nights in Nov 2017

6/10 Okay

gary, dix hills ny

Liked: Cleanliness, staff & service, property conditions & facilities
not close to anything
the hotel cosr 85 euros from airport. train station acess was down dark rocky trail approx i/4 miler. no boardwalk or nice park as described not happy as the distance from sol/madrid was 45 minuets by train. the hotel staff was very helpful giving information and friendly. as for recomending i would NOT
Stayed 2 nights in Oct 2017

10/10 Excellent

amz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great, friendly staff who are always willing to help. Very clean hotel and great transport links nearby.
Stayed 7 nights in Oct 2017

6/10 Okay

AHMED

Liked: Staff & service, property conditions & facilities
,the hotel place is bad
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
I always stay here when travelling to southern Spain as it is pet friendly . The only criticism I would have is the extremely limited food choice if you want to eat in the evening
Stayed 1 night in Sep 2017

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel but, sadly the air conditioning wasn't working properly. It was warm to sleep.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT A BAD PLACE BUT YOU NEED TO DRIVE IN AND OUT
Nice hotel but hard to get to and from - up a service lane with poor pedestrian access. Breakfast just ok - a boiled egg would be nice-McDONALD BREAKFAST BETTER I took out burnt out lightglobe and made it obvious it needed replacing but arriving back late saw housekeeping hadn't replaced it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other reviews leveled my expectations
I think It was exactly what you would expect from the other reviews, so, given my expectations I guess it was very good overall.

6/10 Okay

Kwanchanok

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception staff was not very friendly. Parking garage was damp and did not drain properly.

8/10 Good

Jenny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean and tidy , I really enjoyed my stay in there
Response from General Manager on 27 Sept 2016
Thank you very much for your comments. We are pleased that you enjoy your stay and hope to see you soon. A cordial greeting.

8/10 Good

Ossama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HYESUN, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Room was very clean. I liked breakfast that was great. Staffs were kind and helpful. I hope to go there again.
Response from Hotel Madrid Las Rozas on 14 May 2016
Estimated Hye Sun. thank you very much for your comment and valuation for our hotel. Our aim is offer the maximum quality and service, for what we will continue working to improve every day for our clients. We wait to see you soon on our hotel. Receive a cordial greeting.

6/10 Okay

H. H.

Liked: Cleanliness
Clean room poor insulation
Room insulation is not very nice. It was not able to sleep due to noisy couple in next room
Response from Hotel Madrid Las Rozas on 14 May 2016
Dear H. H. We are so sorry cause your stay in our hotel was not so nice that it should. The rest of our clients performs vital importance for us, and for it, the soundproofing of the rooms fits widely with the regulation. Nevertheless, and for future stays, don´t hesitate to communicate in reception any problem that you should detect in the room, in order we could offer the best solution. Get again our excuses for the caused inconveniences, and cordial greeting.

10/10 Excellent

Georgi, Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value lowcost motel near Pinar business area
The motel is conviniently located across the highway from the Pinar de las Rozas business area, hosting several large multinationals. Use the pedestrian bridge to walk there in 8 minutes. Otherwise the motel has a very bad location and better avoid if uou are visiting the actual city of madrid. (1/2 hour bu car or train) Reaching the hotel from the train station might be confusing. Just exit from the side and walk behind Carrefour and the unpaved road through the countryside. There are no signs or guidance and the reception might not be able to give you directions in english.Don't do my mistake walking down the highway to the hotel. Apart from the above, the hotel provides great value for money. Outstandong ratio even in times of large fairs and conferences. Better skip the breakfast, but dinner is surprizingly good. Overall service is good, except for language skills and speed. Internet was quite OK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very good public transport and value
Hotel is 100 meters from Pinar rail station so close to public transport. The price is good value for money. Also, the rail will get one to the Madrid airport which was important for me. I would recommend this hotel

8/10 Good

Mabelene, Singapore

Liked: Staff & service, room comfort
Nice hotel with comfortable stay
The room is neat and spacious. The staff is also helpful with our enquiries. The hotel is a 10 minutes walk to Carrefour mall via a small road behind the hotel. It's car park is accessible via a card key which is very safe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Every single staff member was excellent. Very friendly, very helpful, I stayed here for 2 weeks and not once had a bad experience with any of the staff members.

6/10 Okay

jescu, Florida, USA

Liked: Cleanliness
Comfortable Hotel, Good Service, Difficult access
Very reasonable rates, great service, clean accommodations. Access is a little hard. Walking to/from nearby train station involves unpaved path, and walking to business park across highway is via overpass starting with short unpaved walkway. Still better than commuting from Madrid center.

8/10 Good

Con Grimes, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff.

10/10 Excellent

AJH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patrick, Leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A diamond if you can find it.
This is an excellent hotel with secure underground parking and friendly staff. The hotel is way above usual Camponile standards BUT it is ruined by being almost impossible to find. Why Camponile, with its massive resources has not sorted this problem out and why it allows ASDN internet access (I couldn't get my computer to work) when it has a very good wifi system available in France is beyond me. If you want to risk the search put "Las Rozas" into your sat/nav and select "Madrid". That will take you close enough to see the hotel but if you are the wrong side of the motorway you have another half hour of searching to find the entrance.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stop or short stay
Up to to usual Campanile standards with larger rooms than the usual motel-type found in the rest of the group.

6/10 Okay

GUILLERMO, Abbiategrasso, Italy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No walking access
Regretfully this hotel cannot recommended for old persons or without car because has not appropiate walking access, specially during Winter time. In theory it has two access: one is very dangerous because is practically over the highway, the second one is also dangerous because when rain becomes very slippery because not paved, plain of holes, and it has not any type of lighting, so that when the sun goes down you cannot see where you are putting your feet and when you arrive to the hotel there is a metallic scale, not so safe, and without lighting as well. Otherwise the hotel could be quite good als because the rail station is very close (400 m) . Going to the hotel there is a bus (622) but is every 30 minutos and being the area open the wind is terrible.

4/10 Poor

HAYDN, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rozas Madrid
GOOD HOTEL, GOOD FOOD, GOOD SERVICE, NO PROBLEMS, LOCATION OFF BY A FEW HUNDRED METERS THE GOOGLE MAPS LOCATION IS THE CORRECT ONE.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good hotel
great hotel and will recommend to others and will be used again by me, the only thing was that it was very hard to find it and the tv was on the time-mode that I couldnt switch off (it was turning on and off itself every 5min) :)

8/10 Good

Bülend, Istanbul, Turkey

Liked: Cleanliness, room comfort
Very attractive price
The room was clean, and looking to the pine forest, with higway noise barely audible. The price was attractive, but it is not easy to find te ntrance through the highway; altough the hotel is located just next the main road, there is no direct access from the higway, the traveler have to enter the auxiliarry road first and then drive slowly to not miss the entrance; otherwise it takes a couple of kilometers to be able to return on the same spot. The hotel is not convinient for travelers without automobile.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Prima hotel voor een redelijke prijs.
Hotel was eenvoudig, maar netjes. Ontbijt ok voor 6 euro p.p. Nadeel: Ligt te ver van het centrum zonder auto. Openbaar vervoer niet ideaal.
Stayed 3 nights in Feb 2018

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo este hotel
Valoro mucho el trato personal y humano y lo cierto es que no pude estar mejor atendido, es un hotel acojedor y muy bien comunicado a nivel de transporte ( en mi caso coche de alquiler ) muy buena opcion calidad precio.
Stayed 1 night in Dec 2017
Response from Hotel Madrid Las Rozas on 25 Dec 2017
Estimad@ viajer@, muchísimas gracias por su puntuación y valoraciónes, siempre es un placer recibir valoraciones positivas, ya que trabajamos duro para que se sientan como en casa, Esperamos verle de nuevo muy pronto, Reciba un cordial saludo.

4/10 Poor

Beatriz

Disliked: Room comfort
Stayed 1 night in Nov 2017

6/10 Okay

eddy, paris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pas évident
Si vous ne parlez pas un peu espagnol, ça va être dur de vous faire comprendre. Sinon, personnel agréable et hôtel situé à côté d'un centre commercial. Pas trop loin de l'aéroport et de la ville. A noter qu'à pied, celui ci n'est pas évident à trouver.il faut suivre un chemin de terre de campagne le long de la voie ferrée. Si vous n'avez pas de GPS, c'est compliqué.
Stayed 1 night in Nov 2017

8/10 Good

David, Pamplona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Shopping Hotel
Fantástico si vas de compras por los numerosos centros comerciales de Las Rozas.
Stayed 1 night in Nov 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buena relación calidad precio
parece que hna arreglado un poco el hotel, está mejor ahora
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No volveré
Lamenatable el trato, pasaron de mi totalmente, no me cogen el telefono, luego me dicen que me llamaran y aun estoy esperando. Una vez allí , relación calidad precio bastante mala, he estado en hoteles bastante mejores por ese precio.
Stayed 1 night in Sep 2017

6/10 Okay

Marta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel está bien lo único malo es q si quieres cenar algo lo q ofrece la cafetería del hotel Es cuatro bocadillos ridiculos y a un precio exagerado.
Stayed 1 night in Oct 2017

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Juan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Muy buena relación precio calidad.A 500 metros de estación de cercanías.perfecto para bajar y subir a Madrid.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Sep 2017

8/10 Good

ANGEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2017

8/10 Good

Pedro

Liked: Cleanliness, staff & service, room comfort
O pequeno almoço poderia ser melhor, de resto nada a assinalar, limpo e cómodo, bom preço .
Stayed 1 night in Sep 2017

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Todo correcto pero muy difícil u aislado el acceso si vas en transporte público. Desde la estación de tren habrá unos 400 metros pero por un camino de Alberto sin ninguna iluminacion. Da bastante miedo pasar por allí sin luz. Para cenar tb hay que recorrer por caminos solitarios entre 1 y 2 km. Si no llevas coche mejor otro hotel. El personal muy amable y las habitaciones correctas.
Stayed 2 nights in Sep 2017

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo bien
todo bien sin mas
Stayed 1 night in Sep 2017

8/10 Good

Cristina, Barcelna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en la A6 ideal para estancias cortas.
Personal amable y atento. Nos dejaron entrar 2 horas antes en la habitación. Se agradece cuando llegas cansado del viaje. Desayuno correcto. Agradable en general. Lo mejor el parquing amplio y gratuito.
Stayed 2 nights in Jun 2017
Response from Recepcion on 1 Jul 2017
Estimada Cristina muchas gracias por sus valoraciones y comentarios en Expedia nos alegra saber que su estancia en el hotel fue buena. Esperamos volver a verla pronto. Reciba un cordial saludo

8/10 Good

Vukota, Coruña

Liked: Cleanliness, staff & service, room comfort
Fuera de Madrid pero cerca de Outlet Las Rosas
Buen hotel de 3*, limpio, comfortable, staff amable, desayuno regular. Relación calidad-precio: 4 de 5!
Stayed 2 nights in May 2017
Response from Recepcion on 1 Jul 2017
Estimad@ Vukota muchas gracias por dedicarnos unos minutos de su valioso tiempo. Nos alaga saber que el hotel cumplió sus expectativas. Tomamos buena nota de su comentarios y valoraciones. Esperamos volver a verla pronto. Reciba un cordial saludo.

8/10 Good

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy practico con coche
Tiene parking privado gratuito,esta perfecto para ir a hacer gestiones a Madrid,siempre que tengas coche,y no quieras meterte en el centro

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort