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Very happy with the service. The rooms were clean and the staff were very helpful. However there needs to be more activities around the area for things to do to complete the holiday!
There is a limited number of sunbeds by the pool. People start reserving them early and quite often not use them until the afternoon when the sun reaches the area. Extremely unfair.
The relaxed atmosphere we attributed to the staff( reception to restaurant ) first rate, attentive and helpful. The hotel is handily placed for local facilities( beach etc). The rooftop pools and jacuzzi / cafe/bar were very nice. All round views from the rooftop were special.
Hotel is conveniently located in Las Palmas but needs upgrading. More information on local travel, tours and entertainment at reception helpful. Tea/ coffee maker and minibar should be included in rooms. Good for a short stay.
The hotel is convenient, I was able to go out and about easily- taxis and bus stops are all around and in walking distance. The receptionist speaks good English and he was very helpful and hospitable. Also the hotel offers a good breakfast for EUR 7 and it's worth it due to the wide variety of choices. ...
Loved our room overlooking beautiful sandy beach and falling asleep listening to the sound of waves outside . the only negative thing is the kids playground directly opposite the hotel , kids screaming well after midnight . Everything else was great
A great location, comfortable foyer and adequate rooftop facilities. The rooms are basic but clean with good bathroom facilities. The apartments are near a variety of restaurants, and the best part of the Las Canteras beach is at the end of the street.
Conveniently located close to the beach and the town center, we found it easy to move around. The staff was friendly and helpful at all times. Only downsides - the furniture could use a bit of a refresh and I didn’t like that there was an extra charge for the gym - I think this should be available ...
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