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Reviews of Days Inn by Wyndham Las Cruces

2.5 out of 5
Days Inn by Wyndham Las Cruces
755 Avenida De Mesilla, Las Cruces, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1088 reviews" "
Rating 8 - Good. 332 out of 1088 reviews" "
Rating 6 - Okay. 147 out of 1088 reviews" "
Rating 4 - Poor. 79 out of 1088 reviews" "
Rating 2 - Terrible. 63 out of 1088 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

ShaRonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice experience here. Staff and room was excellent
Stayed 4 nights in Apr 2024

10/10 Excellent

ShaRonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind and friendly. Staff answered all my silly questions and made me feel at home. Very kind staff and clean room and clean hotel.
Stayed 1 night in Apr 2024

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price. Friendly staff. Room smelled stale giving the impression the bedding was not clean.
Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.Friendly Staff! Very clean!
Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

4/10 Poor

Billy

Stayed 1 night in Apr 2024
Response from karina on 14 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive low end hotel. Everything was clean and well maintained. Good service from the staff. Nothing to complain about, great value for the money.
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback and Thank you for staying with us. We look forward to seeing you again.

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bedsheets and pillows. Toilet wasn't clean either.
Stayed 1 night in Apr 2024
Response from karina on 10 Apr 2024
Thank you for your feedback. We will have a talk with the housekeeping staff. We do apologize for this.

8/10 Good

Isabel

Travelled with partner
Liked: Staff & service
Room smelled likes a dirty drain. Has to cover all stains with wet towels and spray perfume to be able to sleep. Friendly and efficient check in staff. Breakfast crew not too friendly, we came down at 9:35 am and they had thrown away all coffee already.
Stayed 1 night in Apr 2024
Response from karina on 7 Apr 2024
This is very unfourtunate to hear. We wish this was told to the front desk upon checkout. Breakfast hours are 630-930am on the weekends and 630-10am on the weekends. Sadly you arrived once breakfast was over. I'm sure if you had asked the breakfast person they would have gladly made a fresh part. We apologize for any inconvience this caused your stay.

4/10 Poor

Marian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pillow cases were stained, floor was so dirty my slippers were dirty, sheets had 2 light brown stains that looked like urine.
Stayed 1 night in Apr 2024
Response from karina on 5 Apr 2024
We are very sad to recieve reviews like this. Nothing was brought to the front desks attention. We do apologize for your inconvient stay.

8/10 Good

Al

Liked: Cleanliness, property conditions & facilities
Clean & good breakfast
Stayed 1 night in Apr 2024
Response from karina on 6 Apr 2024
Thank you for your feedback and Thank you for staying with us

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Rooms are nice and clean. Stayed here with my kids on our way to Texas and it’s definitely a nice place to stay
Stayed 1 night in Apr 2024
Response from karina on 3 Apr 2024
Thank you for your feedback and we hope to see you again.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an avg hotel. Nothing special, but no problems either. We will probably pick a hotel with a nicer location next time.
Stayed 1 night in Mar 2024
Response from karina on 2 Apr 2024
Thank you for your feedback and Thank you for staying with us.

6/10 Okay

Enrique

Liked: Property conditions & facilities
Disliked: Cleanliness
Has to be cleaned and change the beds ever day Thanks
Stayed 2 nights in Mar 2024
Response from karina on 2 Apr 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Janet

Travelled with family
Liked: Property conditions & facilities
We loved the price. It was a good value. Rooms were very clean and bed was very decent also
Stayed 1 night in Mar 2024
Response from karina on 31 Mar 2024
Thank you for your feedback and Thank you for staying with us. We hope to see you again.

10/10 Excellent

Waheeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite
Stayed 1 night in Mar 2024
Response from karina on 31 Mar 2024
Thank you for your feedback and Thank you for staying with us

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from karina on 30 Mar 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Robert

Business traveller
Good value. Convenient to interstate Basic services nearby
Stayed 1 night in Mar 2024
Response from karina on 28 Mar 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from karina on 28 Mar 2024
We appreciate your feedback. Thank you

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Good value for money. Clean. Comfortable bed, with good pillows. Great shower! Only two bath towels and one hand towel, and none were replaced in our 3 night stay. No cleaning or replacement of coffee, soap, etc. But it wasn't really a problem and I assume we could have gotten more if we requested it. Standard motel breakfast, well stocked and a nice dining area.
Stayed 3 nights in Mar 2024
Response from karina on 24 Mar 2024
Thank you for your feedback and Thank you for staying with us. Yes any requests we would have fufilled. We are sorry for any inconvience.

8/10 Good

Jill

Liked: Staff & service
Liked the convenience. The property is a bit dinghy... our had a weird smell, which i could overlook with the air on. Beds were a bit creaky too. But it is pet friendly, and thats what we needed
Stayed 1 night in Mar 2024
Response from karina on 22 Mar 2024
Thank you for your feedback and Thank you for staying with us. We are sorry you experianced issues during your stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff and clean room.
Stayed 1 night in Mar 2024
Response from karina on 19 Mar 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

Virgil

Liked: Staff & service
The room was awesome but no elevator and was a little old but overall I would come back
Stayed 1 night in Mar 2024
Response from karina on 19 Mar 2024
Thank you for you feedback and Thank you for staying with us.

10/10 Excellent

Nirbhay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Clean
Stayed 1 night in Mar 2024
Response from Karina on 18 Mar 2024
Thank you for the review! We are so pleased that you enjoyed your stay.

2/10 Terrible

gena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only boiled eggs were the source of protein for the breakfast. There was no stopper for the bathtub. There was only three pillows for a king size bed bed, and they had no more. Asked for more towels, and I had to use the same towels as my husband because they could not bring us any more towels. There was no alarm clock in the room. We asked for wake up call and we didn’t get one on a Saturday morning and on Sunday it didn’t matter. I set my phone. I do not think we will come back and stay there I do believe it was overpriced for what we got.
Stayed 2 nights in Mar 2024
Response from Karina on 18 Mar 2024
First, I’d like to say thank you for taking the time to review our hotel.. I am sorry to hear that we didn’t provide the high quality of accommodations that you have come to expect from the Wyndham Brand. Please accept our apology and give us another chance we would love to serve you and provide you the best experience. We will look forward serving you again

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but it is nice, it was clean, the staff was courteous. It has a microwave and a fridge in the room, I heated up a sandwich and the microwave started to smoke, so I unplugged it called the front desk and she came right down. Luckily my sandwich was warm enough it didn't need more heat. The agent informed me since it was so late about 9pm they wouldn't be able to replace it until the next day, she also informed me that I could use the one up front. All in all very good service!
Stayed 1 night in Mar 2024
Response from Karina on 18 Mar 2024
We really appreciate you taking the time to share your experience with the travel community. Sorry to hear the about the microwave! This is not typical. We will be sure to resolve this issue with our maintenance team.

8/10 Good

Jeff

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Karina on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable thank you
Stayed 1 night in Mar 2024
Response from karina on 11 Mar 2024
Thank you for your feedback and thank you for staying with us. Hope to see you again.

4/10 Poor

kathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were very uncomfortable, floor dirty, shower spray sucked and temperature kept changing from hot to cold while in the shower. Could hear man next door sneezing all night.
Response from karina on 10 Mar 2024
Thank you for your feedback. We wish these issues were brought to our attention. We are here to make sure our guest have a comfortable stay. We hope you return and give us another chance.

6/10 Okay

Christopher

Travelled with partner
Disliked: Property conditions & facilities
Bathroom sink was plugged. I mentioned it to staff but no one came to fix it. Also had no hot water. Mentioned that also to staff and was told I didn’t run it long enough!! I had a full shower in cold water. I ran it long enough!!!!!
Stayed 2 nights in Mar 2024
Response from karina on 10 Mar 2024
Thank you for your feedback and thank you for staying with us. In the AM hours the water is indded a tad slow to get hot. Not fault of yours. Just an older property with minor hiccups. We are extremly sorry you had a terrible stay. We hope you will give us another chance.

6/10 Okay

Lydia

Travelled with partner
Bathroom needed full overhaul. Room redone but very cheaply
Stayed 1 night in Mar 2024
Response from karina on 10 Mar 2024
Thank you for your feedback and Thank you for staying with us. We apologize for not being up to your brand standard of hotel. We will try to do better.

10/10 Excellent

Christine

Stayed 1 night in Mar 2024
Response from karina on 30 Mar 2024
Thank you for your feedback and Thank you for staying with us.

8/10 Good

James

Stayed 2 nights in Mar 2024
Response from karina on 30 Mar 2024
Thank you for your feedback and Thank you for staying with us.

6/10 Okay

Lucky

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small but clean. Beds were hard and being pregnant they really set my back off. Breakfast was lackluster, muffins, bread, juice. Nothing super exceptional, had to drive to the mcdonalds for real food. Neighbors were loud and rude and smoked weed all night, banged on doors and walls, played loud music, all into the small hours. Heard them clear past 3am. But in reality it was a bed to sleep on for my toddlers, so thats what i get for the price. I wouldn't reccomend if youre used to princess treatment, but if youre looking for a bed for the night its not a bad deal. Just go get breakfast elsewhere.
Stayed 1 night in Mar 2024
Response from karina on 7 Mar 2024
Thank you for your feedback. We wish these issues were brought to our attention. We are here to make sure every guest leaves with happy experiance. We are sorry these issues weren't taken care of during tour stay. Again thank you for your feedback and we hope to see you again.

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient from the freeway, breakfast was good and price here is very reasonable. We were very pleased.
Stayed 1 night in Mar 2024
Response from karina on 6 Mar 2024
Thank you for your feedback and thank you for staying with us.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from karina on 6 Mar 2024
Thank you for your feedback and thank you for staying with us

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the price
Stayed 1 night in Feb 2024
Response from Karina on 3 Mar 2024
We really appreciate you taking the time to send such a positive response our way! We will be sure to share with our staff.

8/10 Good

David

Liked: Cleanliness, staff & service
Breakfast was good, room was a little tired showing it's age. Didn't affect me, but the AC unit lets in most sounds from outside, almost as much as having a window open so bring earplugs or headphones if you're easily woken.
Stayed 1 night in Feb 2024
Response from Karina on 3 Mar 2024
We really appreciate you taking the time to send such a positive response our way! We will be sure to share with our staff.

2/10 Terrible

Luis

Liked: Cleanliness
Disliked: Staff & service, amenities
They refused my passport as an identification and I lost my reservation.
Stayed 1 night in Feb 2024
Response from karina on 27 Feb 2024
We are sorry to hear this. Although many places except a passport as a form of ID. Here at Days Inn we do not. I know your arguement about this particular policy. However we are just following rules. Again sincere apologies.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and loved the flooring instead of carpet in the room.
Stayed 1 night in Feb 2024
Response from karina on 27 Feb 2024
Thank you for your feedback and thank you for staying with us.

10/10 Excellent

Alberto, WEST LIBERTY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Karina on 19 Feb 2024
We really appreciate you taking the time to send such a positive response our way! We will be sure to share with our staff.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from karina on 20 Feb 2024
Thank you for your feedback and thank you for staying with us.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay very good staff
Stayed 2 nights in Feb 2024
Response from karina on 11 Apr 2024
Thank you for your feedback and Thank you for staying with us.

10/10 Excellent

Miguel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the cleanliness and layout of your breakfast area. The desk staff were helpful and friendly.
Stayed 1 night in Jan 2024
Response from karina on 6 Feb 2024
Thank you for your feedback and thank you for staying with us. Be well and stay safe.

8/10 Good

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Heater/AC unit controls unreadable.
Stayed 1 night in Feb 2024
Response from Karina on 4 Feb 2024
Thank you for your feedback. Safe travels.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Was looking for a place to stop and sleep on the way across country that allowed a dog. Looking for budget friendly put clean place to stay over night. The staff was so friendly and helpful. Rooms were very clean. Furniture was old put functional and in good condition. Everything work in the room and plenty of outlets for our phone chargers and computers. Breakfast was just as good as some high priced place we have stayed at.
Stayed 1 night in Feb 2024
Response from Karina on 5 Feb 2024
We really appreciate you taking the time to send such a positive response our way! We will be sure to share with our staff.

6/10 Okay

maria, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quick stop very close to the major highway.
Stayed 1 night in Jan 2024
Response from karina on 30 Jan 2024
Thank you for your feedback and thank you for staying with us.

8/10 Good

Larry

Liked: Property conditions & facilities
The room was very clean, bed was very comfortable There were many homeless people in the area. Breakfast lacked variety. Orange juice was very water down.
Stayed 2 nights in Jan 2024
Response from karina on 30 Jan 2024
Thank you for your feedback and thank you for staying with us. On a daily basis we are trying to deal this the homeless situation. It is not an easy task. We are sorry the breakfast wasn't to your liking. We try to give people a little something to get on the road. Again thank you for your feedback.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from karina on 30 Jan 2024
Thank you for your feedback and thank you for staying with us.

6/10 Okay

elizabeth

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was mostly clean. Affordable. Easily accessible. Room could really use some updating. The sheets were old and had holes. Toilet didn't flush well. Floor needs scrubbing (stuff stuck to it). Hot breakfast was listed so disappointed it was a simple continental.
Stayed 1 night in Jan 2024
Response from Days Inn on 15 Jan 2024
Thank you for taking the time to give us your feedback. We are always looking for ways to improve for our guests. We certainly want guests to leave feeling happy.