I arrived at about 3:50 p.m. on Sat. Dec. 16th. I have driven from Austin to Laredo, 225 miles. Normally, check in is at 3:00 p.m. As I checked in, the clerk initially said that the room would be ready in 30 minutes. I reminded her that check in was at 3:00 p.m. and asked why my room wasn't ready. I was very emphatic about wanting my room. She asked me to wait a few minutes (which I did). Within about 5 minutes or so, I got my key. I was satisfied....momentarily as it turned out. Upon entering my room, the first thing I did was to turn on my laptop. The Red Roof network was open but the Internet was not functioning. I called the front desk and got a # for technical support. I did mention to tech that there was a network named Hotel Guest. They said the front desk would have a password. Front desk was clueless about that. I tried accessing the Internet on my laptop and phone. It wasn't working. When I talked with the front desk, I asked if anyone else had similar problem with their internet. She said no one else. That struck me as peculiar. Of all the rooms, my room was the only one with Internet? Around 2:00 a.m., my charging phone made a noise. It seemed that the Internet worked there...but only as long as the charging cable was kept in place in the electrical outlet. Ultimately, it was rather bizarre and extremely disappointing. I've stayed at this place many times....but n e v e r again (not even if I was offered a free night.).