Ratings based on 135 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

un grazie a voi di Expedia...

Posted 20-Nov-2016
Pros: tutto..
Location: posizione ottima ... con vista mare , mangiare ottimo.. servizi ottimi...
tutto quello che posso dire ... è stata una bella vacanza.
Comment from Hotel Management
13-Dec-2016 by Laura Diaz - Vice direttrice, Hotel Management
Caro ospite, Siamo molto felici di vedere che ti è piaciuto il vostro soggiorno con noi. Questo ci dà energia per mantenere il buon lavoro. Ancora una volta, grazie e speriamo di avere l'opportunità di darvi il benvenuto di nuovo per un'altra visita a Lanzarote. Laura Diaz - Vice direttrice
5out of 5
by A verified traveller

Great location

Posted 08-Nov-2016 on Hotels
Just spent a fantastic week in grand teguise playa was given free upgrade on check in to a suite which we really appreciated having the extra space, brilliant bathroom and great view (tho all balconys overlook the sea) only bad point was bed was very hard Food this year seemed so much better than previous years. Staff are very friendly and seem to be really happy at their work. Entertainment could have been better for adults in the evening but as there are lots of bars in the area it wasn't hard to find somewhere for the evening. Can't wait till our next visit
Comment from Hotel Management
11-Dec-2016 by General Manager, Hotel Management
Dear guest, We are very happy to see that you enjoyed your stay with us. That gives us energy to keep up the good work. Once again, thank you and we hope to get the opportunity to welcome you back for another visit to Lanzarote. Laura Diaz - Deputy Manageress
5out of 5
Recommended
for Everyone
by A verified traveller from UK

AMAZING VIEW FROM BALCONY!

Posted 29-Sep-2016
Pros: Sea view, Beach, FOOOOOOD, Pools & Bars! Cheap all inclusive option!!!
Cons: Style of the rooms! More colours to make it more LIVE and not like "hospital room"
Location: Island is very small and it takes only 30mins to get to the North or South.
Amazing view from balcony. 100% all rooms are "sea view" but they need MORE art, style, designing, Colours! Beach is great. Pools, Bars outside hotel were great! Cheap all inclusive option! Hall inside hotel is EXTRAORDINARY!
Comment from Hotel Management
18-Oct-2016 by Deputy Manageress, Hotel Management
Dear guest, Many thanks for your review about the hotel. We're so happy to know that you had a great time. We hope to welcome you again very soon. Sincerely, Laura Diaz - Deputy Manageress
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 23-Sep-2016
Just come back from a brilliant stay at the Teguise grand. Everything was excellent. The staff are very friendly and helpful and always cracking a joke with you. The location is perfect, right in the beach with lots of good bars and restaurants nearby. The square is literally a stones throw away too. Lots going on during the day and good entertainment I the evening. The room was very clean and towels etc replaced everyday. A really good all inclusive hotel and will definately be going back. If I had to be critical of anything l, the corridors could do with an update but you hardly spend your time in them ;) would definately recommend it.
Comment from Hotel Management
18-Oct-2016 by Deputy Manageress, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4out of 5
by A verified traveller from London

Family holiday

Posted 12-Sep-2016 on Hotels
It was a nice holiday. The hotel staff are friendly, especially at the restaurant.They work hard and fast meal after meal when we were there. We like the variety of food. The location is great. The natural swimming pool just a few step from the hotel. Good for snorkelling. Kids love it! Those who like morning jogging will love the long walking path along the beach.
Comment from Hotel Management
18-Oct-2016 by General Manager, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4out of 5
Recommended
for Everyone
by A verified traveller

HOTEL AVEC VUE

Posted 04-Sep-2016
Location: randonnées avec Marie du club Olita et windsurf avec Eric ,Laurent et Russel centre commercial las Maretas à 100mètres de la plage las cucharas
Bon séjour pour notre huitième passage ici La vue sur la plage est superbe , la qualité du restaurant est satisfaisante avec un service restaurant sympa et parfait .La chambre est parfaite et propre Un bémol pour les spectacles du soir ,pas assez renouvelés d'un séjour à l 'autre ;bon point pour les deux soirées extérieures cet été . A la réception .Il faut savoir que l'on est souvent reçu par une personne charmante mais face à quelqu'un d autoritaire dernièrement ...c'était moins bien ! Pour les amateurs de jeu d'échecs ,pas de chance:le jeu à l extérieur demeure incomplet depuis plusieurs années!c'est un peu dommage
Comment from Hotel Management
27-Oct-2016 by Laura Diaz - Subdirectrice, Hotel Management
Merci beaucoup pour vos commentaires; nous sommes heureux de savoir que vous avez passé un agréable séjour avec nous. Tout notre personnel travaille dur tous les jours pour offrir à nos clients les meilleures vacances qu'ils aient jamais eu, et les commentaires comme les vôtres sont la preuve que nous faisons du bon travail et ce qui nous rend heureux. Nous attendons pour vous et votre famille avec les bras ouverts, pour un autre excellent séjour à Lanzarote. Obtenez un câlin de tout notre personnel !!. Laura Diaz - Subdirectrice
3out of 5
Recommended
for Families
by A verified traveller from Euskal Herria

Hotel bien situado a un paso de la playa

Posted 05-Aug-2016
Pros: - La ubicación - La animación - El trato con el personal
Cons: - El horario de la animación (debería adaptarse más para los que cenan tarde) - El buffet (más variedad y pensando un poco más en el turista estatal)
Location: La ubicación es correcta, a 20 minutos del aeropuerto. Hay un mercado de artesanía los viernes, además de un montón de subvenirs. Adecuado para pasear
La ubicación del hotel está muy bien ya que esta cerquita de la playa. Las piscinas del hotel son de agua salada y dos de ellas están climatizadas a 26 grados, lo que hace que sean muy agradables.
Comment from Hotel Management
19-Oct-2016 by Subdirectora , Hotel Management
Estimado Olatz, Gracias por elegirnos y por tus amables comentarios, tomo nota de ellos y trabajaremos para mejorar . Saludos, Laura Diaz Subdirectora
4out of 5
Recommended
for Everyone
by A verified traveller

Great Location and pool area

Posted 27-Jul-2016
Hotel was a large complex but never seemed overly busy around the pool,in the pool, meal times or in the evening around the bar. First impressions, were the hotel looked good but the rooms, bar areas were just starting to looked aged. The newly refurbished superior rooms, which were the same size, felt much fresher and brighter with a modern bathroom. We subsequently found out that the hotel had just been sold from the Be Live group to another company which may have influenced the standard and worn looking décor. The waiting/bar team worked hard just need to smile a bit more!! Overall the Hotel catered for our needs, we had a great time and would recommend it to others.
Comment from Hotel Management
24-Oct-2016 by Laura Diaz - Deputy Manageress, Hotel Management
Dear Guest, Thank you for your direct contact and your fidelity. From the 30th June onwards, Hotels Be Live Family Lanzarote resort and Be Live Experience Grand Teguise Playa, were stop been part of the portfolio of Be Live Hotels in Lanzarote and are commercialized directly by the owners of Hotels. All contracts for summer season 2016 are honored and quality and service commitments are kept. Staff, management, owners and contracts, are thr same, and we continue working on guest's satisfaction likewise. Laura Diaz - Deputy Manageress
4out of 5
by Karyn from Wales

Great hotel

Posted 18-Jun-2016 on Hotels
This hotel is in a great location with the beach directly behind the hotel. When you walk out if the front you have all the shops and bars around you , the rooms are dated and need refurbing but apart from this i couldn't find any faults. The staff are friendly , the food was good , we will return back .
Comment from Hotel Management
24-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thanks for your comments and especially for visiting again, your comments motivate very much our staff. Please, when you come back do not hesitate in asking for me as i would like to meet you and thank you personally. Get a hug from your friends lanzarote . Laura Diaz - Deputy Manageress
4out of 5
Recommended
for Couples
by A verified traveller from Dresden

sehr gut gelegenes Hotel

Posted 05-Mar-2016
Pros: die Lage
Cons: Fliesen im Pool-Bereich erneuern (Verletzungsgefahr)
Location: Das Hotel befindet sich am Strand. In der Nähe kann man z. B. Tauchen oder Surfen (lernen). Auch besteht kein Mangel an gastronomischen Einrichtungen.
Wir waren zum 10. Mal in diesem Hotel. Sicher gibt es noch einiges an der Ausstattung/Einrichtung zu verbessern, wir finden aber die Super-Lage direkt am Strand einfach perfekt. Trotz der Größe des Hotels ist es ruhig, die Vielzahl der Gäste verläuft sich. Schön ist auch, dass das Personal kaum wechselt. Besonders hervorheben möchten wir das leckere Essen; beim Frühstück fehlt es an nichts, abends werden verschiedene Themen-Abende durchgeführt.
Comment from Hotel Management
27-Oct-2016 by Stellvertretender Manageress, Hotel Management
Lieber Freund und Gast, Vielen Dank für Ihr Feedback; wir freuen uns, zu wissen, dass Sie bei uns einen angenehmen Aufenthalt 'gehabt. .. Um zu erfahren, dass Sie einen exzellenten Urlaub verbracht macht uns sehr glücklich war. Wir freuen uns über Ihre netten Kommentar und wünschen unsere besten Wünsche für Sie zu erweitern. Noch einmal vielen Dank für diese sehr ermutigenden Worte. Mit freundlichen Grüßen, Laura Diaz - Stellvertretender Manageress