Ratings based on 140 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel right on the beach but needs tlc

Posted 19-May-2017
Hotel is in a great position but needs some work you can't just rely on position alone
Comment from Hotel Management
22-May-2017 by Deputy Manageress, Hotel Management
Dear guest, Thank you very much for your review on TripAdvisor. On behalf of the Grand Teguise Playa I would like to thank you for your comment on your stay. I am very glad that you enjoyed your holiday and were mostly satisfied with the hotel. Best regards, Laura Diaz - Deputy Manageress
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Quiet resort for relaxing

Posted 13-May-2017
Nice hotel but rooms getting a bit tired. Food good, could always find something to eat. Be prepared to queue for drinks at the bar in the evenings. Plenty of sunbeds. Only 2 English tv channels (both news) and 1 for kiddies, which in this day and age is poor, especially if the weather is bad! Entertainment ok, team try hard during the day always something going on. More suited for an older clientele on the whole.
Comment from Hotel Management
22-May-2017 by Deputy Manageress, Hotel Management
Dear guest, Thanks for expressing your opinion to other travelers. Thanks for saying that the food is lovely and the staff are very friendly. If hopefully you back here, we will be pleased to greet you again.. Laura Diaz - Deputy Manageress
2 out of 5
by A verified traveller from Britain

Tired in need of an overall.

Posted 20-Apr-2017
Good position with beaches near and shops across the road. Rooms a lot smaller than photos would have you believe, clean but very tired with cracked and broken tiles everywhere. Food pretty good over all with plenty of choice, waiters too quick for their own good dropping things and no prsonal touch. Entertainment poor and very loud but not too late if you were looking for an early night. Evening bar very busy cueing for drinks. Poolside was ok other than broken tiles and people who wanted to smoke next to you.
Comment from Hotel Management
22-May-2017 by Deputy Manageress, Hotel Management
Dear guest, Thank you for sharing your opinion with the community of Trip Advisor. I hope that you could enjoy your holiday even though the hotel didn't tick all your boxes. Thank you for your very nice comment on our location. Best regards Laura Diaz - Deputy Manageress
5 out of 5
by A verified traveller

Great location

Posted 08-Nov-2016 on Hotels
Just spent a fantastic week in grand teguise playa was given free upgrade on check in to a suite which we really appreciated having the extra space, brilliant bathroom and great view (tho all balconys overlook the sea) only bad point was bed was very hard Food this year seemed so much better than previous years. Staff are very friendly and seem to be really happy at their work. Entertainment could have been better for adults in the evening but as there are lots of bars in the area it wasn't hard to find somewhere for the evening. Can't wait till our next visit
Comment from Hotel Management
11-Dec-2016 by General Manager, Hotel Management
Dear guest, We are very happy to see that you enjoyed your stay with us. That gives us energy to keep up the good work. Once again, thank you and we hope to get the opportunity to welcome you back for another visit to Lanzarote. Laura Diaz - Deputy Manageress
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

AMAZING VIEW FROM BALCONY!

Posted 29-Sep-2016
Pros: Sea view, Beach, FOOOOOOD, Pools & Bars! Cheap all inclusive option!!!
Cons: Style of the rooms! More colours to make it more LIVE and not like "hospital room"
Location: Island is very small and it takes only 30mins to get to the North or South.
Amazing view from balcony. 100% all rooms are "sea view" but they need MORE art, style, designing, Colours! Beach is great. Pools, Bars outside hotel were great! Cheap all inclusive option! Hall inside hotel is EXTRAORDINARY!
Comment from Hotel Management
18-Oct-2016 by Deputy Manageress, Hotel Management
Dear guest, Many thanks for your review about the hotel. We're so happy to know that you had a great time. We hope to welcome you again very soon. Sincerely, Laura Diaz - Deputy Manageress
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 23-Sep-2016
Just come back from a brilliant stay at the Teguise grand. Everything was excellent. The staff are very friendly and helpful and always cracking a joke with you. The location is perfect, right in the beach with lots of good bars and restaurants nearby. The square is literally a stones throw away too. Lots going on during the day and good entertainment I the evening. The room was very clean and towels etc replaced everyday. A really good all inclusive hotel and will definately be going back. If I had to be critical of anything l, the corridors could do with an update but you hardly spend your time in them ;) would definately recommend it.
Comment from Hotel Management
18-Oct-2016 by Deputy Manageress, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4 out of 5
by A verified traveller from London

Family holiday

Posted 12-Sep-2016 on Hotels
It was a nice holiday. The hotel staff are friendly, especially at the restaurant.They work hard and fast meal after meal when we were there. We like the variety of food. The location is great. The natural swimming pool just a few step from the hotel. Good for snorkelling. Kids love it! Those who like morning jogging will love the long walking path along the beach.
Comment from Hotel Management
18-Oct-2016 by General Manager, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location and pool area

Posted 27-Jul-2016
Hotel was a large complex but never seemed overly busy around the pool,in the pool, meal times or in the evening around the bar. First impressions, were the hotel looked good but the rooms, bar areas were just starting to looked aged. The newly refurbished superior rooms, which were the same size, felt much fresher and brighter with a modern bathroom. We subsequently found out that the hotel had just been sold from the Be Live group to another company which may have influenced the standard and worn looking décor. The waiting/bar team worked hard just need to smile a bit more!! Overall the Hotel catered for our needs, we had a great time and would recommend it to others.
Comment from Hotel Management
24-Oct-2016 by Laura Diaz - Deputy Manageress, Hotel Management
Dear Guest, Thank you for your direct contact and your fidelity. From the 30th June onwards, Hotels Be Live Family Lanzarote resort and Be Live Experience Grand Teguise Playa, were stop been part of the portfolio of Be Live Hotels in Lanzarote and are commercialized directly by the owners of Hotels. All contracts for summer season 2016 are honored and quality and service commitments are kept. Staff, management, owners and contracts, are thr same, and we continue working on guest's satisfaction likewise. Laura Diaz - Deputy Manageress
4 out of 5
by Karyn from Wales

Great hotel

Posted 18-Jun-2016 on Hotels
This hotel is in a great location with the beach directly behind the hotel. When you walk out if the front you have all the shops and bars around you , the rooms are dated and need refurbing but apart from this i couldn't find any faults. The staff are friendly , the food was good , we will return back .
Comment from Hotel Management
24-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thanks for your comments and especially for visiting again, your comments motivate very much our staff. Please, when you come back do not hesitate in asking for me as i would like to meet you and thank you personally. Get a hug from your friends lanzarote . Laura Diaz - Deputy Manageress
3 out of 5
by A verified traveller

Posted 18-Feb-2016 on Hotels
Comment from Hotel Management
26-Oct-2016 by General Manager, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress