2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel Siroco - Adults Only

3 out of 5
Hotel Siroco - Adults Only
Avenida de las Islas Canarias, 17, Costa Teguise, Teguise, Lanzarote

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 301 reviews" "
Rating 8 - Good. 131 out of 301 reviews" "
Rating 6 - Okay. 31 out of 301 reviews" "
Rating 4 - Poor. 12 out of 301 reviews" "
Rating 2 - Terrible. 1 out of 301 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

carole

Liked: Cleanliness
Disliked: Room comfort
Way too hot with no AC
It was hot and stuffy, no A/C and no fans in the room. I had no sleep and had to have cold showers in the middle of the night to try and keep cool. Glad i was only there one night, or i would have checked out the next day anyway.
Stayed 1 night in Jun 2023
Response from Director Relaciones Públicas on 2 Jul 2023
Hey,Sorry for hearing this negative review.You can hire fans in the reception.Kind regardsReception

10/10 Excellent

Collette

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Amazing relaxing stay, highly recommend! Breakfast was great a lot of variety, serenity area was also so worth it and peaceful! Entertainment at night was good, only downside was no late check out available
Stayed 7 nights in Jun 2023
Response from Director Relaciones Públicas on 17 Jun 2023
Hello Collette, many thanks for your review!Unfortunately, late checkout is a service strictly under availability, during the high season is very difficult to get one. Kind regards

8/10 Good

Jakub

Liked: Cleanliness
Air conditioning missing. Very hot nights.
Stayed 7 nights in May 2023
Response from Director Relaciones Públicas on 17 Jun 2023
Hello Jakub, thanks for your comment, it helps us to improve. Best regards

8/10 Good

Robert, Cockermouth

Travelled with group
Liked: Cleanliness, amenities
The apartment are a little dated in the original block, they do need to be refurbished. That said it was clean and comfortable. The bedroom was too small, only one bedside cabinet and had to climb over beds to open wardrobe. The breakfast was great value and good quality. Overall a pleasant hotel that if refurbished would be great.
Stayed 7 nights in Feb 2023

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, room comfort
Was very pleasant and peaceful in serenity part plenty of sun beds downside we had no sun on our balcony at any point of the day.
Stayed 8 nights in Jan 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 12 nights in Oct 2022

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, room comfort
Our holiday in Teguise
A great hotel. Our 3rd stay and we cannot wait to come back
Stayed 7 nights in Jan 2022
Response from HOTEL CLUB SIROCO on 31 Jan 2022
Dear Stephen, Thank you very much for your comments Waiting for you again! Best regards from all team Hotel Club Siroco&Serenity

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Happy New Year!!!X!!!
we Had a Fantastic Stay.... Monica... Omar... And Fi Fi served us very well, see you again next xmas
Stayed 7 nights in Dec 2021
Response from HOTEL CLUB SIROCO on 29 Jan 2022
THANK YOU !

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
We have stayed here 5 time’s which was very good but this time the food was not great. And this time there was a mouse and a rat running around the dining hall, and the staff just laughed about it
Stayed 7 nights in Dec 2021
Response from HOTEL CLUB SIROCO on 4 Jan 2022
Thanks

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean Hotel, great facilities and wonderful staff, will be returning for another stay oon.
Stayed 7 nights in Nov 2021
Response from HOTEL CLUB SIROCO on 27 Nov 2021
GRACIAS

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Pleasant
Our stay was pleasant, the hotel doesn't have air conditioning so we would have struggled if it were summer but as the temperature is a bit lower in November we were fine. The staff were helpful, the breakfast buffet was excellent. Due to the timings of room cleans, we only had 1 during a 5 day stay which isn't ideal but we managed
Stayed 4 nights in Nov 2021
Response from HOTEL CLUB SIROCO on 30 Nov 2021
Thanks

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice place, clean and quite big
Stayed 3 nights in Nov 2021
Response from HOTEL CLUB SIROCO on 24 Nov 2021
GRACIAS

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2021

10/10 Excellent

Joanne

Liked: Room comfort
Stayed 8 nights in Oct 2021
Response from Hotel Club Siroco & Serenity +18 Sólo Adultos on 4 Nov 2021
GRACIAS

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Sirocco holiday number 4
Again a super holiday made better because of the staff, the cleanliness and the sirocco has never let us down .
Stayed 14 nights in Aug 2021
Response from Hotel Club Siroco & Serenity +18 Sólo Adultos on 25 Aug 2021
Thanks !! Hope to see you again!

8/10 Good

Maria

Liked: Cleanliness, room comfort
Quiet stay
Nice quiet hotel but needs small little improvements. Mattress was very hard and uncomfortable. I found 8:30 pm very late for eating a meal. Maybe have vegetarian sausage for breakfast would be a good idea. Plus naming what foods people are eating. I kept asking the staff what the food was. I’m pescatarian. Other than that great relaxing place.
Stayed 9 nights in Aug 2021
Response from Hotel Club Siroco & Serenity +18 Sólo Adultos on 21 Aug 2021
Gracias.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean property , friendly staff. Rooms starting to look a little dated
Stayed 7 nights in Mar 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 16 Mar 2020
Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gives good service but the only thing that we feel needs updating is the bathroom replace the old sealant around the shower.
Stayed 7 nights in Mar 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 16 Mar 2020
Gracias.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Mar 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 16 Mar 2020
Thank you-

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 28 Feb 2020
Muchas gracias por su visita. Saludos,

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 14 Feb 2020
Dear Guest, thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible wi fi , it keeps cutting off. Very frustrating.
Stayed 14 nights in Jan 2020
Response from club siroco on 12 Feb 2020
Good morning Sorry about it. The company of wifi still working and improving to sort it and get better Best regards and enjoy your holidays Club Siroco

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for a couple of days
Good option for a couple of days. Staff friendly and attentive. Food pretty good given the price.
Stayed 2 nights in Jan 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear James, thank you for trusting us with your holiday. We will be happy to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear Guest, thank you for choosing Hotel Club Siroco & Serenity for your holiday.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 nights here in the serenity area,it was perfect.great apartment that was cleaned every day. The drinks prices were just as cheap as the rest of resort. There was a bit of noise from the nearby quarry but not not too intrusive. Only complaint was towels on unused sunbeds, even though it said not allowed,
Stayed 10 nights in Dec 2019
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear Guest, thank you for your 5 star review. It was our pleasure to have you here.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear Guest, thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .quiet . Pool facilities and breakfast good.
Stayed 10 nights in Dec 2019
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear Guest, it was our pleasure to have you here.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality accommodation
Lovely accommodation. Helpful staff. Excellent apartment with daily cleaning done to a high level.
Stayed 7 nights in Dec 2019
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear Brian, thank you for your lovely comments. We will be happy to welcome you back.

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Hotel Club Siroco & Serenity +18 Adults Only on 7 Feb 2020
Dear Susan, thank you for your review. We would love to have you back again.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Siroco Adult only Hotel
The staff were very friendly and helpful,the apartment was clean, had a good location and outlook but is ready for a refurbishment. Everything was functional and usable but a little tired. Wifi excellent and public areas and food was good - we were on a half board deal.The quiet location suited us and we would return - but probably stretch to the 'Serenity' area next time and opt for a daily upgrade for dinner or choose 7 days half board and 7 days b.and b. A good holiday overall.
Stayed 14 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean and quiet. We stayed in the serenity part and it is worth the upgrade. Breakfast was good, plenty of selection of things to eat. About 10/15 minute walk to centre of resort. Just needs air con if you are staying in summer I feel.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and tranquillity of the Serenity area, the comfortable beds and the friendly, helpful staff. First time at this hotel but we will definitely return.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Adults only, big rooms, restaurant was good, not over crowded, good choice of food.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very quiet, calm and relaxed! perfect for a chilled weekend
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly Enjoyable
Loved every minute at Club Siroco Serenity. Breakfast was excellent and real treat. Wouldn’t hesitate going back.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodation clean. Breakfast very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and relaxing hotel. The Serenity area is the place to book.
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly the property was very clean and apartments were lovely with comfy beds. The bar was reasonably priced as were all the drinks in the restaurant. The breakfast was very good and had a good choice. The evening meal lacked choice and often was over seasoned.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the premium apartments which have all you need for comfort. Serenity pool area is great - very clean and excellent service at the pool bar.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and venues was great - quite but near bars and restaurants if needed
Stayed 8 nights in Jun 2019
Response from Hotel Club Siroco & Serenity on 27 Jul 2019
Lovely review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Hotel Club Siroco & Serenity on 27 Jul 2019
Thank you!

10/10 Excellent

Pete, Birkenhead, Wirral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay here and this place and the staff never let us down.. we will be back again very soon.
Stayed 3 nights in Jul 2019
Response from Hotel Club Siroco & Serenity on 27 Jul 2019
Thank you Pete. Looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment in the Serenity area, overlooking the pool. We moved rooms as was given a room on the side at first but there wasn't a problem and staff at the hotel were very helpful. I left something in the first room and the maid came around with it straight away! Love the Serenity area and just one slight issue if you ordered lunch from Serenity bar it came in a yellow plastic box to the table, so presentation not good and it certainly put us off our lunch. Nothing was said about this when we ordered lunch it obviously came from the hotel kitchen!!! The bar could have been open later also as it was lovely to sit outside in the sun early evening but the bar closed at 7pm. best wishes from Ian and Sue
Stayed 6 nights in Jun 2019
Response from Hotel Club Siroco & Serenity on 27 Jul 2019
Hey. Thanks for the review.