Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy

Reviews of Hotel Beatriz Costa & Spa

4 out of 5
Hotel Beatriz Costa & Spa
Calle Atalaya s/n, Costa Teguise, Teguise, Lanzarote

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 216 reviews" "
Rating 8 - Good. 90 out of 216 reviews" "
Rating 6 - Okay. 35 out of 216 reviews" "
Rating 4 - Poor. 15 out of 216 reviews" "
Rating 2 - Terrible. 8 out of 216 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Agnes

Disliked: Cleanliness, property conditions & facilities
Restaurant needs good clean, chaotic, no organisation, waiting for tables, queues for breakfast. Food very basic - burgers, sausages on show cooking section most meals. Desserts good. Piana Bar carpet very old and worn. Garden area looked after but pool area not washed down. Bedroom clean but dated. Evening entertainment poor. "Premier Clients" programme just started - pool and restaurant sections cordoned off. On edge of resort bus provided twice in morning and once in afternoon.
Stayed 13 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a very large hotel in a quiet part outside of a quieter resort. The food is better than some reviews suggest given the need to feed 600 people quickly, but seems to suffer on a Sunday and can get repetitive in stays over a week. The hotel and some furnishings are showing their age. Night time entertainment is variable. It is though good value, the staff are great and we go multiple times a year. Just do you research BEFORE booking to make sure its what you want in a holiday.
Stayed 15 nights in Jan 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved the hotel from start to finish. Everything you need for a perfect holiday.
Stayed 3 nights in Dec 2023

8/10 Good

Scott

Liked: Staff & service
The best way of reaching the hotel from the airport is to take a taxi. Journey time is approximately 15 minutes at a cost of ~€22. My room was on the 2nd floor, furnished to a reasonable standard (a little worn perhaps) and included a safe and fridge. The variety and standard of food which was available at both the breakfast and dinner buffet was good and there were always plenty of dishes to choose from. Access to the beach and waterfront involves a 15-20 minute walk downhill through some housing and commercial areas, although the hotel runs a shuttle bus service. There is also a “Spar” supermarket on route which was handy for picking up some supplies. Overall I enjoyed my stay and would recommend for both couples and families.
Stayed 14 nights in Oct 2023

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatriz Spa Hotel
Everything needed for all inclusive . Good food, clean hotel and excellent staff
Stayed 4 nights in Apr 2023

10/10 Excellent

carmel

Stayed 7 nights in Feb 2023

8/10 Good

S

Liked: Cleanliness, room comfort
Relaxing break
Comfortable hotel, sun was very hot on the balcony in the late afternoon. Hotel abit dated, curtains didn't open and close easily so weren't fully open most of the time. Rooms fairly roomy, bed very comfortable, good average fair selection but warm rather than hot.
Stayed 12 nights in Mar 2023

10/10 Excellent

MR F I

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent and the buffet breakfast was superb. The spa service was excellent and the swimming pool and sunbathing outside were also excellent. The staff were very helpful.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and peaceful resort!
The staff were so friendly and the resort itself was incredibly relaxing. Breakfast was banging and the entertainment was actually entertaining.
Stayed 4 nights in Mar 2023

6/10 Okay

Kamil

Travelled with partner
Liked: Cleanliness, staff & service
Big parking and no issues with space at all, big pool. Food very average, lot of wasted food. Evening animations not interesting at all.
Stayed 4 nights in Mar 2023

10/10 Excellent

dorothy

Stayed 3 nights in Mar 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s huge with an array of activities and fantastic Spa and pool. The property does need updating however, several areas don’t look pleasing to the eye and are dangerous
Stayed 4 nights in Feb 2023

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious hotel,good value for your money
The hotel is exceptionally spacious with a fantastic experience, the pools and views are stunning, the rooms are very spacious with a large balcony, they cater for all types of peope, we have an Autisic Adult in our family and the hotel are amazing with them and have disabled facilities, we also have food allergies and the hotel is very accommodating with this, the entertainment is brilliant with a lage entertainment room and an extraordinary quiet spacious room if you want a quiet evening to read a book or chat with friends, the Spa is available for free on all inclusive everyday of your stay, and they have a wonderful animation team, you get a very good quality for a reasonable price
Stayed 18 nights in Jan 2023

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
nothing would make me return to this hotel again. dated finiture worn out and stained carpets but most of all the food offered which was the same most days and only WARM. This hotel could be the best in Costa Teguise as it is big and impressive until you enter it. Built in the middle of nowhere with nothing around it. It usued to provide transport to the town but that has now stopped how sad as the pool area is top class with many sunbeds on offer. Spend some money and bring it back before it is to late. Having stayed in many hotels in Lanzorote this is One quickly forgotten
Stayed 7 nights in Feb 2023

8/10 Good

Gabriel

Stayed 17 nights in Jan 2023

10/10 Excellent

Elcane, accrington

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, the staff were really friendly and welcoming. I booked a 3 day all inclusive and the buffet food selection was good. The room was tidy and spacious. Would recommend.

8/10 Good

michelle

Stayed 8 nights in Jan 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
We were delighted to receive an upgrade to a junior suite. The bedroom was very large and whilst the bed was very large, we did not find it comfortable. The mattress appeared to be a poor quality memory foam type. There was also an uncomfortable waterproof mattress cover. Connected to the bedroom was a living room with 2 single beds, armchairs and sofa. Bathe the bedroom and living room had a balcony overlooking the pool and the west which made for a lovely sunset. The public areas were spacious and nicely appointed. The restaurant was ‘ok’. We had booked half board. Breakfast and Dinner were buffet style. The hotel did not have an a la carte restaurant. The hotel was busy and staff were struggling to turn over tables. Drinks arrived quickly. The Dinner buffet was ‘ok’ very little choice for vegetarians or vegans, staff were struggling to replenish food. Salad options were basic, no cheese, it the roast pork was delicious. Breakfast was better, many versions of eggs (fried, boiled, scrambled) cheese, tomato, bread, fruit etc. Tea pots were available and a nice selection of teas. The pool area was clean and well maintained, the music and PA was at times too loud and intrusive. We were able to extend check out time from 12 noon to 3pm for a reasonable cost of 15€. The hotel is on the edge of town with. I restaurants or bars close by. Overall we were pleased, the hotel facilities and rooms met 4* standard but felt the restaurant and food did not not.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very nice stay at the Beatriz Costa and spa. Staff very helpful and friendly and the animation team especially engaging and fun. All inclusive, so eat a bit too much, but as it’s about a mile to the beach doing that each day kept the weight down !! Steer clear of the self service wine tap if you are a wine connoisseur. Also the cocktails are from boxes, and not very appealing. But quality San Miguel beer on tap so happy with that. Spa is fairly small but has plenty to offer and was also quiet when we used it. Nice oasis away from children as it’s adults only. Overall great stay and would stay again, especially for a winter break.
Stayed 7 nights in Dec 2022

2/10 Terrible

Fatimah

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Terrible food, reception is really rude.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid reception
Avoid reception unless you really need too. More senior staff very abrubt and rude. Belittle their own staff in front of you, not professional for front of house service. Somre reception try to help and make promises but can not follow through. Best stay away from reception for a nice time. Hotel is lovely. Very pleasant but room decor is dated but not an issue. Stunning views over Costa Teguise. Breakfast OK. Did do full board. Maybe will do next time. Hotel was made to look festive very well done. Limited food choices if you are not full board. Vending machine didn't work. Free water stations OK. Didn't use spa as all extra costs (including sauna. Misleading on hotels. Com page). Didn't get the WiFi so used own roaming. Only short stay so no problem. Sun beds OK but they do fill quickly. Free pool towels great. Taxi to Costa Teguise good value 3.9 euro. And quick to get from reception. Bit tougher get taxi back from Costa tequise. Walked back once. That was OK but wouldn't want to make regular walk. Visible complaining noticed at reception by other residents that all fell on deaf ears and upsetting to overhear swearing. Overall Hotel is okay and we would return at the right price.
Stayed 2 nights in Dec 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 4 star hotel
Stayed 9 nights in Dec 2022

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel set on a hill
A complete gem of a hotel set on a hill. Lovrly big room with a great view. Lots of pools to chose from and a jacuzzi one too. Cocktails were a reasonable price. The food was simply out of this world with a massive choice of ig too. I felt spoilt. Every night is some entertainment that usually finishes by 11, it was very good. I was so impressed with it I have booked again for hext year
Stayed 7 nights in Dec 2022

8/10 Good

SHARON

Stayed 7 nights in Nov 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was ok

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - only 10 mins walk to resort centre. Lots of pools - and one quite warm for November - and lots of loungers. Spa Centre was good. Room was good size with great view. Food was fine - plenty to choose from each time (some dishes could be a little warmer). Friendly and helpful staff. Good hotel overall and absolutely fine for our holiday - don’t believe the negative reviews.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best way of reaching the hotel from the airport is to take a taxi. Journey time is approximately 15 minutes at a cost of ~€22. My room was on the 5th floor, furnished to a reasonable standard (a little worn perhaps) and included a safe and fridge. The variety and standard of food which was available at both the breakfast and dinner buffet was good and there were always plenty of dishes to choose from. Access to the beach and waterfront involves a 15-20 minute walk downhill through some housing and commercial areas. There is also a “Spar” supermarket on route which was handy for picking up some supplies. Overall I enjoyed my stay and would recommend for both couples and families.
Stayed 14 nights in Oct 2022

10/10 Excellent

A A

Stayed 3 nights in Sep 2022

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a upgraded room was excellent everything was perfect quick check in kept room so we didn’t have checked early was perfect break can’t wait too return
Stayed 3 nights in Sep 2022

8/10 Good

Elger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely. Staff friendly. Facilities great.
Stayed 6 nights in Jun 2022

4/10 Poor

Nikki

Stayed 3 nights in Jun 2022

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Nice hotel 25 minuets walk from the town. Foods & entertainments is good there’s something for everyone. Nice size bedroom & bathroom. Wifi is good. Would happily return. Just need a plug at the side of the bed to charge phone!
Stayed 7 nights in May 2022

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas sun!
Spent a few days here for some Christmas sunshine. Was very busy and this meant ques someone’s door means/bar etc. But the staff were excellent and worked very hard all day
Stayed 4 nights in Dec 2021

8/10 Good

orlilia y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
In general is a good hotel. Looks a little old but the pool area is very nice and the location too.
Stayed 1 night in Jan 2022

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved the hotel. The buffet food was amazing. The pool area is like a piece of paradise.
Stayed 5 nights in Dec 2021

10/10 Excellent

Sarolta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a grear time.
Had a great time. Lovely hotel and great location. Will definetly stay here again.
Stayed 3 nights in Nov 2021

2/10 Terrible

Chelsea

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family hotel!
Amazing staff! The animation team are fantastic! Really took so much time with our daughter, she loved them. Brilliant kids disco too. Food was amazing! Different theme each night so was never repetitive. So much choice at each meal time. Rooms very clean. Pool was great, one is heated too. Activities on all day, every day. Overall a brilliant family hotel!
Stayed 10 nights in Jan 2020
Response from Dorottya Matyus on 4 Feb 2020
Dear guest, Thank you very much for your words. We hope that you return soon to our hotel with your family. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel delivers everything you want from a holiday - clean rooms, amazing food, fabulous staff and entertainment. Its a huge hotel but everything seems personal. Once consideration is that the hotel is positioned out of town so unsuitable for anyone with walking difficulties
Stayed 7 nights in Jan 2020
Response from Dorottya Matyus on 13 Jan 2020
Dear Guest, Thank you very much for giving us your opinion about the visit. We are glad you will enjoy part of your stay. We hope that you will visit us again in the future. Best Regards,

6/10 Okay

Maurice

Food was cold all the time except breakfast was ok . Entertainment had 2night's good 3bad night's
Stayed 5 nights in Dec 2019
Response from Dorottya Matyus on 5 Jan 2020
Dear Guest, Thank you very much for giving us your opinion about the visit. We are glad you will enjoy part of your stay. On the other hand, we are very sorry for the food. We hope you enjoyed the rest of the hotel and that you will give us another chance in the future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The pool and the pool side area were great just don’t understand why we needed to pay 10 Euros for towels. Loved the balcony which is available to most if not all the rooms from where you can take a view of the sea.
Stayed 3 nights in Dec 2019
Response from Beatriz Hoteles on 11 Dec 2019
Dear c,ient, we thank you for sharing your review. towels: it is only a deposit, that we will refund you once you return the towels. I hope this information is of use Beatriz Hoteles

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a liitle off the beaten track, and although its only 10mins away from the main hub, i'd recommend getting a taxi rather than walk the distance as its a little isolated.Other than that, its superb value for money
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Danial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is huge and the rooms are as well. Pool area with the outside bar, mini golf, tennis courts and football pitch are amazing. It’s a all round beautiful hotel but the only thing is that it’s a 20 min walk away from the beach.
Stayed 7 nights in May 2019

6/10 Okay

carmel

Liked: Cleanliness
Stayed 4 nights in May 2019

6/10 Okay

ChrisW, Cranbrook

Noisy entertainment til late in the evening. Extra charges for petty things..WiFi or tea and coffee facilities in your room. Got told off for helping myself to water(!) at dinner because not all-inclusive! Woke up with ants in my bed one morning. Had to buy my own pillow as hotel ones very uncomfortable. Food ok and reception staff mostly helpful
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything especially for families with children. The food was excellent, outdoor heated swimming pool and good evening entertainment. All in all a 9 out of 10 mark !
Stayed 7 nights in Apr 2019