Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
95% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Thüringen

Schönes Hotel

Posted 27-Jan-2016
Pros: Der gläserne Fahrstuhl an der Innenwand ist einfach super !
Cons: Wenn ein Zimmer länger nicht benutzt wird, sollte vor Vergabe der Reinigungszustand, und vor allem der Balkon kontrolliert werden.
Location: Das Hotel befindet sich in Costa Teguise, und man kann mit dem Auto oder Taxi (auch Bus) schnell mal nach Arrecife fahren.
In dem Hotel habe ich nun zum 2.mal gewohnt. Insgesamt ist alles in Ordnung, das Essen schmeckt gut, das Personal ist freundlich und bemüht sich wirklich sehr. Nur meine Zimmereinrichtung hatte ihre besten Tage schon hinter sich und wirkte etwas abgewohnt. Dafür war das Zimmer immer Bestens sauber gemacht.
4 out of 5
for Everyone
by A verified traveller from PARIS

Belle vue dégagée sur les hauteurs

Posted 14-Jan-2016
Pros: confort des chambres - petit déjeuner buffet
Cons: le personnel - accueil sans plus le ménage dans les chambres - ne pas oublier de jour... changement des draps et éponges
Location: quartier calme un peu excentré
hôtel confortable, chambre spacieuse, sanitaires à moderniser situation un peu sur les hauteurs de la ville pour ceux qui n'aiment pas marcher, 10 à 15 mn de la première plage mais la vue est splendide. Le soir le spectacle du soir résonne dans les chambres mais cela dure maximum jusqu'à 23h ensuite baisse du son Température extérieure agréable du 2 au 8 janvier 2016 22° en moyenne - pour les frileux comme moi, un peu juste pour la baignade
4 out of 5
for Personal Event

This traveller left a rating score only Posted 30-Oct-2015 on Hotels
2 out of 5
for Business Travellers
by Jorge Luis

bad service

Posted 10-Jul-2015 on Hotels
dirty blankets. in the reservation there said that there was minibar included, but there wasn't any minibar. over all bad service.
2 out of 5
for Couples
by yaacov from ISRAEL


Posted 15-May-2015 on Hotels
1 out of 5
by norman m.

not a hotel for people with any disability

Posted 13-Apr-2015 on Ebookers
the hotel facilitys for the disabled were nonexistant to me,no blue badge parking. had to use the road on seveal times when evening shows were on to the public half a kilometre walk no lift to the dinning room from our floor,had to ask for sheets to be changed after 4-5 days not good at 4 star.you add on the net is misleading as states meals included on your booking form.I missed that.I think it should read meal.
3 out of 5
for Families
by MARISA from Madrid

Exterior, bien. Interior, mal

Posted 04-Nov-2014 on Hotels
Estuve hace varios años en el hotel y las habitaciones no se han modernizado, hasta el punto que la puerta del baño estaba desconchado el lateral, algunos azulejos del baño algo rotos... Respecto a las cenas, no tenía mucha oferta para los niños. En cambio, lo que es el servicio, las piscinas, .... todo lo que se ve desde el exterior, está fenomenal.
3 out of 5
for Getaway With Friends
by D Thomson from Edinburgh

Probably not a four star hotel...

Posted 03-Aug-2014 on Hotels
The bed was very uncomfortable, the mattress' springs were protruding. However, the hotel grounds were very well maintained and the breakfast was really good with a wide variety offered. Probably would not stay here again, the location is not the best although it is very easy to order a taxi from reception to take you into the main area of Costa Teguise. It was about €4 for a taxi, so you cannot really complain at that price. Overall, I would rate this hotel as a three star.
4 out of 5
for Everyone
by A verified traveller

Geared up for All Inclusive

Posted 08-Jun-2014
Found the hotel to be geared up for All Inclusive guests. If on half board you need to activate a credit card at reception straight away. Hotel some way from resort, so a car recommended. Typical All Inclusive food in the evening, but a good price to go half board for a night.
3 out of 5
for Couples
by pensivemoments

Four star facilities, two star service

Posted 04-Feb-2014 on Ebookers
The hotel itself is quite impressive as you walk in, wide spaces with beautiful greenery. Lots of places to sit and relax and shops and bars onsite. We went off-season so it wasn't warm enough to enjoy the outdoor facilities. Rooms are spacious and clean, private balconies for each room. Breakfast and dinner buffets were good with lots of choice and very helpful waiters (I'm vegetarian so they asked the chef to walk around with me and point out everything I could have). Shortage of tea and coffee at breakfast and not available at all at dinner time was the only negative to the food. Reception staff were completely unhelpful, didn't give any information unless asked - about the hotel facilities, times of meals etc. Handed us a folder listing tours and excursion but offered no advice and then refused to assist us in making a phone call to a private tour operator because we hadn't booked through them. A lot of added extras to be aware of on top of the room price (we didn't go all inclusive, that may have made a difference). Not included in the price: wifi in rooms, tea & coffee in rooms, safe deposit box in rooms, use of the indoor pool/spa, no drinking water available in public areas only at meal times. Hotel is about a 20-30 minute walk from the beach and main areas with restaurants and bars. Timetable of the shuttle bus service didn't suit us at all so we walked mostly and took taxis home late at night as the area is quiet and reception offered no advice about safety.