Ratings based on 43 Verified Reviews

3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Großes lautes Hotel

Posted 30-Jan-2017
Zu unserem 14 tägigem Aufenthalt im Hotel folgend Info. Zimmerbelegung ist erst ab 14:00h möglich. Freies Wifi nur im Rezeptionsbereich. Alle Zimmer von der 1. bis zur 5. Etage links im Hotel werden ab 20:00 bis 24:00h von der Animation so stark beschalt, das an Schlafen nicht zu denken ist. Unser zimmer lag in der 1. Etage. Eine Dezibel Geräuschmessung mit einer APP, ergab einen Lärmpegel über 90 dzb. Das entspricht einer voll laufenden Kettensäge im Abstand eines Meters. Weiterhin hat man zu Essenszeiten einen permanenten Altfettgeruch vor seinem Zimmer.
4out of 5
Recommended
for Everyone
by A verified traveller from Gipuzkoa

relax total

Posted 29-Jan-2017
Cons: La unica pega que le puedo sacar es que no tengan a estas alturas el wifi en las habitaciones incluido, sólo en el hall del hotel y no es una imagen m
Location: todo fantastico, está a 10 minutos andando de la playa pero nosotros cogimos para toda la semana un coche de alquiler y es perfecto porque está bien
Es la segunda vez que lo visito y tuve algunas dudas ya que la vez primera no quedé muy a gusto con algunas cosas pero su situación y tranquilidad de la zona me animó a repetir y probar si habían mejorado, puedo asegurar que así ha sido, la atención ha sido espectacular, la comida (teníamos media pensión) variada y toda deliciosa y qué decir de los camareros del comedor, todos y digo todos encantadores, serviciales, siempre con la sonrisa. Es un hotel amplio y precioso, tiene agunos desconchados y se vé que al no cerrar en todo el año la puesta a punto es más complicada pero no impide que siga siendo encantador
2out of 5
by A verified traveller

Disappointed. Not what we expected.

Posted 24-Jan-2017
Staff don't smile at you at all. Rude. Had to put my own suitcase in the luggage room myself walking trough the boiler room and had to return the key to the front desk myself. We requested a double bed and found two single beds attached to each other and when claimed what we wanted we were told that the request was never made. The looks are pretty but very unsafe as pieces of fascia were dangerously hanging from the roof outside violently moving with the wind. Very disappointed...
4out of 5
Recommended
for Everyone
by A verified traveller

Comfortable hotel, excellent all-inclusive buffet

Posted 05-Jan-2017
Stayed 28th December 2016 for 1 week all-inclusive, best choice of buffet food I've seen after many years of AI holidays. Pools and pool area clean and tidy. Hotel is clean and comfortable, could do with some redecoration in areas. Staff are friendly and helpful. Convenient location on outskirts of Costa Teguise, 10 minute stroll to Las Cucharas beach, restaurants and bars. Only criticism...the music played by animation team appeared to have an upbeat bass added, really irritating, it doesn't have to be fast and loud to be enjoyable, maybe just showing my age!! All in all, an enjoyable stay and I would return.
4out of 5
Recommended
for Everyone
by A verified traveller

Hôtel bien situé mais vieillissant assez mal

Posted 03-Jan-2017
Pros: l'emplacement, la vue et le petit déjeuner. Très beau spa mais malheureusement non compris dans le prix et cher! Parking sur place
Cons: rénovation de l'hôtel inclure le spa dans le prix
Location: Très belle île avec des ballades nombreuses et de belles plages (il est très utile d'avoir une voiture)
Bon emplacement, chambres spacieuses toutes avec une belle vue, magnifique buffet au petit déjeuner mais bâtiment ayant mal vieilli et sans grand charme
5out of 5
by A verified traveller

Convenient and friendly hotel

Posted 11-Nov-2016 on Hotels
I loved it,only back yesterday,was staying there with my daughter.Beautiful,friendly hotel,definitely coming back soon.
4out of 5
Recommended
for Families
by A verified traveller from Essex U.K.

Great place to stay, excellent staff

Posted 10-Nov-2016
Location: The hotel location is a short walk to the beach about 20minutes but young children may not enjoy the walk, lots of restaurants, bars, shops & beaches
We were booked for B&B but after staying at hotel would go all inclusive on our next visit, food was really good, dining area clean & staff were very helpful, our room was very comfortable, the view from the balcony was good. All staff were friendly & responded to anything you asked of them, we requested that the bar fridge was stocked with drinks, we were able to choose what we wanted put in the fridge & this was done promptly. The swimming pools were clean as was the rest of the hotel.
3out of 5
by A verified traveller from Wiltshire, UK

Was a good hotel once!

Posted 28-Oct-2016
Pros: In Lanzarote and the spa...
Cons: A bit run down.
Location: Location OK as I had car.
A bit tired now and seemed to be subject to a cost saving exercise, visited this hotel many times between opening in approx. 1996 (inc. millennium night) and 2001. All the good things have gone and looks like no maintenance done since opening...needs a complete refurbishment now...
3out of 5
by A verified traveller

Regular

Posted 20-Oct-2016
Pros: La piscina y la ubicación.El personal muy amable y atento.
Cons: Los interiores necesitan reformas
Location: Bien ubicado fácil de llegar, por poner alguna pega algo lejos del mar pero se complementa con la piscina.
Las instalaciones de la piscina están bastante aceptables pero los interiores del hotel necesitan una reforma importante,la limpieza en las habitaciones perfecta pero tuvimos la experiencia que vomitaron en el pasillo y solo limpiaron por encima la moqueta así hasta nos que nos fuimos. La atención del personal excepcional desde recepción,restaurante, limpieza no tenemos quejas.
1out of 5
by A verified traveller

NON RACCOMANDABILI....

Posted 06-Oct-2016
Pros: Impossibile dare un giudizio..non hanno accolto i clienti, prenotati.
Cons: Cafonaggine, nessuna disponibilità.....non hanno accolto i clienti prenotati