Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Essex U.K.

Great place to stay, excellent staff

Posted 10-Nov-2016
Location: The hotel location is a short walk to the beach about 20minutes but young children may not enjoy the walk, lots of restaurants, bars, shops & beaches
We were booked for B&B but after staying at hotel would go all inclusive on our next visit, food was really good, dining area clean & staff were very helpful, our room was very comfortable, the view from the balcony was good. All staff were friendly & responded to anything you asked of them, we requested that the bar fridge was stocked with drinks, we were able to choose what we wanted put in the fridge & this was done promptly. The swimming pools were clean as was the rest of the hotel.
3out of 5
by A verified traveller from Wiltshire, UK

Was a good hotel once!

Posted 28-Oct-2016
Pros: In Lanzarote and the spa...
Cons: A bit run down.
Location: Location OK as I had car.
A bit tired now and seemed to be subject to a cost saving exercise, visited this hotel many times between opening in approx. 1996 (inc. millennium night) and 2001. All the good things have gone and looks like no maintenance done since opening...needs a complete refurbishment now...
3out of 5
by A verified traveller

Regular

Posted 20-Oct-2016
Pros: La piscina y la ubicación.El personal muy amable y atento.
Cons: Los interiores necesitan reformas
Location: Bien ubicado fácil de llegar, por poner alguna pega algo lejos del mar pero se complementa con la piscina.
Las instalaciones de la piscina están bastante aceptables pero los interiores del hotel necesitan una reforma importante,la limpieza en las habitaciones perfecta pero tuvimos la experiencia que vomitaron en el pasillo y solo limpiaron por encima la moqueta así hasta nos que nos fuimos. La atención del personal excepcional desde recepción,restaurante, limpieza no tenemos quejas.
1out of 5
by A verified traveller

NON RACCOMANDABILI....

Posted 06-Oct-2016
Pros: Impossibile dare un giudizio..non hanno accolto i clienti, prenotati.
Cons: Cafonaggine, nessuna disponibilità.....non hanno accolto i clienti prenotati
3out of 5
by A verified traveller

Posted 11-Jul-2016
Lo pasamos muy bien en el hotel.La piscina era agradable y la comida muy bien también.los espectáculos eran entretenidos. La ducha no tenia el mantenimiento adecuado.
5out of 5
by A verified traveller from Belfast

Quiet situated, not so far from airport and other

Posted 03-Jun-2016
We visited 7 different tourists places -cave,volcanoes,lake inside the rocks.There are a lot of small family restaurants and bara with amazing food and the local wine is good.
3out of 5
by A verified traveller from London

Food not hot. Beds uncomfortable. Pool nice

Posted 11-Mar-2016
Entertainment poor. Bar staff not good.Could say lots more.
1out of 5
by Ryan

Great amenities, average room, terrible management

Posted 29-Feb-2016 on Hotels
First off this is an impressive property, pools are amazing, even a waterfall and stream running through the bar/lounge which gives a good overall feeling to the property Top tip get a low floor for a bigger room. The air-con smelled bad but luckily/unluckily the weather was cool Breakfast had a good number of options, but at peak time the chef looked more interested in getting food onto the hotplate than actually cooking it! However our stay was not a good one, I work as a night manger in a hotel so when I go away with my partner we like to sleep in a double bed. The Beatriz offering a double which was close to two times our budget looked like our best option. On check-in however we were told they only had twin rooms available and that a double would be available two days later. Okay we were unhappy but we could live with that but two days later we were told that they only had 18 doubles in the hotel and that they were all booked so for two days we were living out of our bags expecting to move, we were even denied the time to search for and book another double because of their broken promise. When I asked to speak to the manager I was told they did not know where they were or when they would become available. My only option was to fill out a form of my plight which was then promptly ignored by the general manager. I must say I do feel sad about the whole situation, no one wants to come on holiday to be ignored
4out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Feb-2016 on Hotels
5out of 5
by A verified traveller

calidad-precio perfecto

Posted 17-Feb-2016
Pros: La piscina, la fiesta de la noche y el desayuno
Location: La ubicacion bién pero en costa teguise hace mucho viento, pero si tienes coche de alquiler ningun problema
Estuvimos 6 noches con el desayuno y por el precio que pagamos no podemos pedir mas.