Ratings based on 210 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveller from UK

Superb all inclusive break for young familes

Posted 25-May-2017
Cons: More vegetarian mains please.
Location: Great location twenty mins from airport.
Returned from 5 night all Inclusive break in May. Hotel booked solely on other Expedia reviews and it certainly lived up to expectations. A brilliant holiday set up for families with young children. Our 4 year old adored the kids club. Rooms very clean, staff lovely. Food very fresh could do with more vegetarian mains please, Plenty of sides and vegetable dishes but not always an actual vegetarian main at dinner. Recommend all inclusive great drinks! I think if we were there any longer than a week we would get bored but perfect for a relaxing family break. I think older children would also get a tad bored, Great easy location just twenty mins from the airport. Ask for a pool view room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very close to beach. Lots to do for kids,m.

Posted 29-Apr-2017
Not enough variety of food during dinner. Most nights and lunch time, the food were the same. The food were either too salty or oily. Plates, cups and cutlery were still dirty, we had to check them before using. Very limited choice of food for egg and dairy sufferers.
Comment from Hotel Management
10-May-2017 by RRPP, Hotel Management
Dear Guests, We first would like to thank you for choosing our H10 Suites Lanzarote Gardens for your visit to this island and for the time you spent to share your personal impressions on your stay. We were disheartened to read that we were not able to meet your culinary expectations to the fullest, although your remarks do not seem to reflect the usual feedback on food that we receive. We offer a wide variety of fresh fruit, salads, cooked vegetables, meat and fish from the grill for example on the healthy side and each night dinner has a different theme. Nevertheless we will not fail to share your comments with the chef and please be informed that our maître does take very good care of guests with dietary needs if informed. We look forward to welcoming you back when next your travels bring you to Lanzarote. Kind regards, Public Relations Department
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to beach Fab kids entertainment

Posted 23-Apr-2017
We are booking next year Need we say more A great holiday
Comment from Hotel Management
10-May-2017 by RRPP, Hotel Management
Dear Guest, Thank you for your review on your last stay at the H10 Suites Lanzarote Gardens. We are glad you had such a great holiday and that you are booking for next year! Awaiting your next visit! Kind regards, Public Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2017
We really enjoyed our stay at this hotel. The staff are all so friendly and helpful. We used the crèche and our 20 month old loved it and once again the staff were brilliant in the crèche - our little boy could not wait to get into the crèche! The food was good - v fresh lots of variety. Sometimes a little busy but really all you need to do is go slightly outside those v busy times and wasn't a problem. A very enjoyable stay for all.
Comment from Hotel Management
13-Apr-2017 by RRPP, Hotel Management
Dear Guests, We are delighted to hear that you enjoyed your holiday here at the H10 Suites Lanzarote Gardens. Thank you for the compliments about the staff, the baby club and food. We look forward to your next visit soon. Kind regards, Public Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Mar-2017
Fantastic hotel for familieswith young children. Dining provided great options with a variety of different foods each evening.
Comment from Hotel Management
04-Apr-2017 by RRPP, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy about the positives that you point out. We really hope you decide to return to the H10 Suites Lanzarote Gardens. Kind regards, Public Relations Department
3 out of 5
Recommended
for Everyone
by A verified traveller from England

Nice hotel, but only for families With young kids

Posted 21-Mar-2017
Pros: Clean, great staff, nice pools, great area and location for the main town.
Location: Really well placed for the town, beaches and airport.
Had a nice time at the hotel, great area too. However, it's very much a hotel designed for couples with young children, which is fine, but be aware if you're looking for a quiet relaxing and peaceful hotel, it's noisy! Superb staff, clean and extremely well looked after facility.
Comment from Hotel Management
22-Mar-2017 by RRPP, Hotel Management
Dear Guest, Thank you for taking the time to share your experience about your stay at the H10 Suites Lanzarote Gardens. It is fantastic to know you appreciated the location, staff and pools. We are a hotel specialized in families travelling with children and there will always be kids of all ages here. We hope to see you again very soon at the H10 Suites Lanzarote Gardens. Kind regards, Public Relations Department
5 out of 5
Recommended
for Families
by A verified traveller from Leicester, UK

Great Hotel, friendly staff & great entertainment

Posted 23-Feb-2017
We would not normally rate a hotel as we have always felt you get what you pay for. However, this hotel met our expectations and gave us more. We went as a family of four, with two children one 5 months and the other four year. Our four year old was made to feel so special by the animation team; they all work so hard not just to make the children enjoy their holiday but the adults too. The activity choose is great and you do not have to leave the hotel to have a good time. The heated pool allows you to swim all year road and the heated baby pool is warm enough for the little ones. The food choice is great and the children’s area with Daisy plates is fab. We would go back in an instance and cannot recommend this hotel enough.
Comment from Hotel Management
24-Feb-2017 by RRPP, Hotel Management
Dear Guests, We would like to thank you for having taken time to comment on your recent stay at the H10 Suites Lanzarote Gardens. Thank you for acknowledging the pools and restaurant! We are also especially grateful for the recognition you have given our animation team. It is wonderful and motivating to hear that we have exceeded your expectations! It will be our pleasure to host you again. Kind regards, Public Relations Department
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Nov-2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Nov-2016
Great hotel. Good size room and balcony. Hotel has good facilities.
Comment from Hotel Management
15-Nov-2016 by RRPP, Hotel Management
Dear Guest, Thank you very much for your comment! We are delighted to read you enjoyed the facilities. We hope to see you again very soon here at the H10 Suites Lanzarote Gardens! Kind regards, Public Relations Department
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

A brilliant time

Posted 06-Nov-2016
Pros: This hotel had everything you could ask for a family holiday. The hotel was exceptionally clean and cared for. The pools were great fun for the kids and the all inclusive food had every type of dish available.
Cons: There were no dislikes for this hotel. One possible thing could be for the heated pool to be a little warmer.
Location: Nearby are shops and restaurants and a nice beach although the hotel was better than the surroundings so we stayed at the hotel for the duration.
Comment from Hotel Management
17-Dec-2016 by RRPP, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very happy about the positives that you point out. We really hope you decide to return to the H10 Suites Lanzarote Gardens on your next visit to Lanzarote. Kind regards, Public Relations Department