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Reviews of Galeon Playa

3 out of 5
Galeon Playa
Avda. Del Jablillo s/n -, Costa Teguise, Teguise, Lanzarote

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 346 reviews" "
Rating 8 - Good. 171 out of 346 reviews" "
Rating 6 - Okay. 34 out of 346 reviews" "
Rating 4 - Poor. 13 out of 346 reviews" "
Rating 2 - Terrible. 5 out of 346 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we experienced warmth and confident that we were safe and in comfortable surroundings. The staff without exception were polite and helpful at all times. This is our fifth time here and have booked for next April.
Stayed 16 nights in Apr 2024
Response from Galeón Playa Team on 23 Apr 2024
Dear Frank, We're very happy that you enjoyed your stay at Galeón Playa. Your review made our day! Our team works hard to keep customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon! Kind regards, Galeón Playa Team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 7 nights in Apr 2024
Response from Galeón Playa Team on 20 Apr 2024
Dear David, Thank you for your kind words Kind regards, Galeón Playa Team

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Galeón Playa Team on 29 Mar 2024
Dear Emma, Thank you for giving us such a good rating! We hope to see you again soon! Kind regards, Galeón Playa Team.

10/10 Excellent

Sharon

Travelled with group
Love staying here. Friendly staff and very clean spacious apartment. Food was good to
Stayed 3 nights in Mar 2024
Response from Galeón Playa Team on 22 Mar 2024
Hello Sharon,! We really appreciate your nice words, we are happy to know that you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Kind regards, Galeón Playa Team! :D

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, we booked a suite. It was immaculate and food was lovely too.
Stayed 2 nights in Jan 2024
Response from Galeón Playa Team on 12 Feb 2024
Dear Susan, Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team :)

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Galeón Playa Team on 12 Feb 2024
Dear Karen, Thank you for giving us such a good rating! We hope to see you again soon! Kind regards, Galeón Playa Team.

8/10 Good

Colin

Stayed 7 nights in Jan 2024
Response from Galeón Playa Team on 20 Mar 2024
Dear Colin, Thank you for giving us such a good rating! We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good value, but beware of no WiFi in room
We had a nice stay overall. Breakfast was better than expected and a good value. Our room had no WiFi coverage which was a huge disappointment, especially since the WiFi was so slow in the common areas that we couldn't even do larger downloads to enjoy entertainment in our room. It could have been a big issue if any of us had needed to do any work while travelling (which we often do). The beds were very uncomfortable, but the room was fine otherwise. Some things to be aware of: Our room was on the 3rd floor with no elevator and housekeeping was not provided every day.
Stayed 7 nights in Jan 2024
Response from Galeón Playa Team on 20 Jan 2024
Thanks for your review! We are currently working on are wifi to be fixed so it will be working perfectly as soon as posible, as for the lift all our refurbished rooms dont have any, it does say this on our website in the description of our rooms and lastly the cleaning services are every 2 days which is explained on the leaflet that we give you at reception when you check in. We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 6 nights half board. I can not fault the hotel or the food, everything was great, just what we needed
Stayed 6 nights in Dec 2023
Response from Galeón Playa Team on 5 Jan 2024
Dear Michelle, Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic from cleanliness, food, and staff overall would defo stay again.
Stayed 3 nights in Dec 2023
Response from Galeón Playa Team on 22 Dec 2023
Dear Brian, Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majority of staff were nice some of which were a bit blunt and rude. Cleanliness was good, few bits of attention to detail required like edges of shower and smeared mirrors/glass. Hotel location was in a great place and the hotel was kept well. The outside building painting needs attention especially on the restaurant side it was all yellow and flacking off. Breakfast was good and evening meal bang average wouldn’t recommend half board
Stayed 7 nights in Nov 2023
Response from Galeón Playa Team on 28 Nov 2023
Dear Ben, Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay ,room was spacious and clean, beds changed every other day,food was good, excellent location
Stayed 10 nights in Oct 2023
Response from Galeón Playa Team on 12 Nov 2023
Thank you Kevin, we hope to see you again soon.

10/10 Excellent

clive

Travelled with group
Liked: Cleanliness, staff & service, room comfort
stayed there 6 times so far always clean and tidy
Stayed 3 nights in Nov 2023
Response from Galeón Playa Team on 12 Nov 2023
Hi Clive, it's a pleasure to have you as our guest!Best regards

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely come again
Hotel perfectly placed for restaurants and bars. Within 2 minutes of the beach. Stunning views at breakfast
Stunning views at breakfast
Perfect for kods
Pool view
Stayed 3 nights in Oct 2023
Response from Galeón Playa Team on 30 Oct 2023
Dear ALAN, Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Lovely complex in an amazing position with sea views from the balcony.
Stayed 2 nights in Oct 2023
Response from Galeón Playa Team on 30 Oct 2023
Dear C, Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Best regards, Galeón Playa Team

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in in a great location and close to all restaurants.
Stayed 11 nights in Sep 2023
Response from Galeón Playa Team on 17 Oct 2023
Dear Barry, Thank you for your kind words, we hope to see you again in the near future! Kind regards, Galeón Playa Team

8/10 Good

DEREK

Liked: Cleanliness, staff & service
Stayed 11 nights in Sep 2023
Response from Galeón Playa Team on 4 Nov 2023
Thank you for your mark Derek, very kind!

8/10 Good

Catherine Markey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, lovely food no air conditioning
Stayed 13 nights in Sep 2023
Response from Galeón Playa Team on 17 Oct 2023
Dear Catherine, Thank you for your nice feedback! It helps us improve everyday! We hope to have you back soon! Kind regards.

10/10 Excellent

clive

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Galeón Playa Team on 4 Nov 2023
Thank you Clive! We hope to see you again soon.

8/10 Good

Lisa

Liked: Amenities
Nice hotel - I liked that it was quite small compared to some of its huge neighbours. There wasn’t quite enough shade offered around the pool - could use more than the six or so parasols that get nabbed at 9am every morning. Also I had to unstack my own sunbed from the pile every day, which as a solo traveller is awkward. The pool is lovely. Could do without the annoying entertainment staff who no one seem to welcome the attention of. Food was okay, not a huge amount of choice but it’s not a very large complex. It was clean and tidy throughout and the location is fantastic, right beside one of the nicest little beaches I have ever been on and a little supermarket. Reception staff were lovely and welcoming.
Stayed 4 nights in Sep 2023
Response from Galeón Playa Team on 27 Sept 2023
Dear Lisa. Thanks for your review! We are very happy you enjoyed your stay here at Galeón Playa. Our staff could help you with the sunbed. Do not hesitate to ask for help. We hope to see you again soon! Best regards, Galeón Playa Team

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't dislike anything. Everything went well, pool, room, breakfast all to our liking and positioning superb for bars and restaurants
Stayed 10 nights in Sep 2023
Response from Galeón Playa Team on 27 Sept 2023
Hello Alan! We really appreciate your nice words, we are happy to know that you enjoyed your stay here at Galeón Playa. We hope to see you again soon! Kind regards, Galeón Playa Team!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Galeón Playa Team on 29 Sept 2023
Dear Stephanie, Thank you for giving us such a good rating! We hope to see you again soon! Kind regards, Galeón Playa Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments.......but
Loved these apartments.Stayed in a suite.very roomy and clean with great view. Breakfast was included with lots of choice. Location is excellent.Only downside is these apartments don't have Aircon anywhere so rooms were too hot. Great apart from this so not sure if I would return.
Stayed 7 nights in Sep 2023
Response from Galeón Playa Team on 29 Sept 2023
Hello! We're so grateful that you took the time to share your feedback with us. It's our pleasure to help guests like you! However, kindly note that air conditioning is not something we advertise as it is not something that we offer. Have a wonderful day! Kind regards, Galeón Playa Team

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Galeón Playa Team on 31 Aug 2023
Hi Melanie, thank you for taking your time!

8/10 Good

Laura

Stayed 6 nights in Jul 2023
Response from 2 Front-desk manager Galeon Playa on 31 Aug 2023
Hi Laura, thank you for your high mark for us, we hope to see you again! Kind regards. Tania

8/10 Good

Pavandip Kaur, Wolverhampton

Travelled with family
Liked: Cleanliness, staff & service
Great hotel, friendly reception staff, large apartment and clean. Really good location as not far from the airport and 2 beaches close by. Lots of restaurants and bars nearby, yet no noise at night which was a plus. Only down side is that there aren't enough plug sockets, and no air con in the bedroom, the hotel provides a fan to plug in which did help. Overall, a great stay. They even left a bottle of wine and happy bday note for us as a surprise.
Stayed 3 nights in Jun 2023
Response from Galeón Playa Team on 21 Jun 2023
Dear Pavandip, Thank you very much for your nice feedback and rating! We are very pleased to know that you enjoyed your stay with us so much! We are happy to know that we made you feel welcome at Galeón Playa! We hope to see you again soon! Best regards, Galeón Playa Team

10/10 Excellent

Daniel

Stayed 4 nights in May 2023
Response from 2 Front-desk manager Galeon Playa on 6 Aug 2023
Hi Daniel, thank you for your high mark for us. We hope to see you again soon.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from 2 Front-desk manager Galeon Playa on 18 May 2023
Hi Kevin, thank you for your mark, we hope to see you again!

8/10 Good

clive

Liked: Cleanliness, staff & service, room comfort
Good place to stay
The room I stayed in had no sink or cooking facilities so that was didsapointing
Stayed 14 nights in Apr 2023
Response from Galeón Playa Team on 10 May 2023
Good afternoon, please note that we have different apartment types and you booked a suite, whic is the only type of apartment that has no kitchen. If you wish to stay with us again, we suggest to check what facilities you will be having in the aprtment you will be staying in.Have a nice day!

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from 2 Front-desk manager Galeon Playa on 18 May 2023
Hi Katie, thank yo veru much for your mark, we hope you have had a lovely holiday. Kind regards.

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 7 nights in Apr 2023
Response from Galeón Playa Team on 30 Apr 2023
Dear Barry, Thank you for giving us such a good rating! We hope to see you again soon! Kind regards, Galeón Playa Team.

8/10 Good

Adrian

Stayed 7 nights in Apr 2023
Response from 2 Front-desk manager Galeon Playa on 10 May 2023
Gracias por su puntuación, esperamos que vuelvan a quedarse aquí. Saludos cordiales

10/10 Excellent

Robert

Stayed 7 nights in Mar 2023
Response from 2 Front-desk manager Galeon Playa on 23 Apr 2023
Thanks a million Robert. We hope to see you again. Kind regards.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from 2 Front-desk manager Galeon Playa on 22 Mar 2023
Thank you Wayne!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and well laid out. Our Superior Room was spacious. Staff were friendly.
Stayed 9 nights in Feb 2023
Response from 2 Front-desk manager Galeon Playa on 22 Mar 2023
Dear Philip, thank you very much for your comments. We hoep to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from 2 Front-desk manager Galeon Playa on 22 Mar 2023
Thank you dear anonymous guest!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 5 nights in Feb 2023
Response from 2 Front-desk manager Galeon Playa on 22 Mar 2023
Thank you Michael!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from 2 Front-desk manager Galeon Playa on 22 Mar 2023
Thank you Stephen!

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from 2 Front-desk manager Galeon Playa on 22 Mar 2023
Thank you Gerard.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Lovely location - bars, beach and restaurants all within a few mins walk away. Breakfast hit&miss but ok in general. Apartment is a decent size but no air conditioning/fan and ved was uncomfortable. That said, i would stay again as the service was good and wirth the price.
Stayed 3 nights in Dec 2022
Response from Galeon Playa on 20 Jan 2023
Dear customer, Thank you for your feedback. We will take this in to consideration in order to better in the fields mentioned. We hope to see you again soon! Kind regards

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location
Nice location. Clean and tidy.
Stayed 3 nights in Dec 2022
Response from Galeon Playa on 20 Jan 2023
Dear Gary, Thank you for your nice feedback! It helps us improve everyday! We hope to have you back soon! Kind regards

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment we stayed in was excellent but will never stay there again due to passport theft and the hotel doing nothing about it
Stayed 11 nights in May 2022

10/10 Excellent

Danielle N

Stayed 3 nights in May 2022

8/10 Good

Sophie

Liked: Staff & service, room comfort
Stayed 4 nights in May 2022

8/10 Good

Rita

Stayed 6 nights in Apr 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 3 nights in Apr 2022

8/10 Good

Christine

Liked: Cleanliness, room comfort
Good hotel
Hotel is in good place with shops and bar close by , staff were excellent never had any problems at all
Stayed 9 nights in Mar 2022
Response from Front-desk manager Galeon Playa on 5 Apr 2022
Hello, Christine, Our most sincere thanks for your good comment, we strive every day to do better. We hope to have you back soon!

10/10 Excellent

Emma

Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice big room, great location...
Nice room, good beds, had a ground floor patio area on the corridor, not so private but nice to have your room in a convenient location! WiFi worked well, didn’t have A/C (you can rent a fan) and no hairdryer (rent also) which is a bit stingy, but property was nice, shower was good, kitchen area for cooking/eating etc... Ash tray for smoking outside if you want, so that’s a plus point. The location is very, very good as well, the centre of Costa Teguise so lots of eateries and bus stops nearby. So long as it’s not too hot, this property suits the bill for many trips, especially families, and I wouldn’t hesitate to stay again.
Stayed 3 nights in Dec 2021
Response from Galeon Playa on 16 Jan 2022
Good morning dear guest, thank you very much for your comments, we hope you come again to Costa Teguise and choose our apartments. All the best.