Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orsay

chambre mer supérieure:vue+++

Posted 08-Feb-2016
Location: Windsurf à la plage Las Cucharas au club Fanatic avec Eric, Laurent et Russel très pros et sympas Randonnées sur les volcans, les falaises:superbe
Habitués à cet hotel nous sommes gobalement satisfaits. Chambre agréable ,fonctionnelle , grand balcon ensoleillé Les repas restent assez variés . Nous avons été cependant décus par la variété des desserts proposés trop crèmeux ou sucrés.(La crème aux oeufs et au caramel devient décevante )seules les 2 soirées canarienne et espagnole nous ont proposé des desserts de qualité Personnel de restaurant toujours sympathique Soirées :de la musique jazz serait bienvenue
2 out of 5
by A verified traveller

Buena ubicacion solamente, no recomendable

Posted 08-Jan-2016
El vater olia mal, la media pension no incluia bebidas en la cena, y el ultimo dia entraron a la habitacion y se llevaron cosas como una toalla, bebidas y comida, y el hotel no se responsabilizo
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

L Great location

Posted 03-Jan-2016
Pros: Location and spread out pools are lovely
Cons: Heat the pool was there for 3 days before heating was put on . Only because so many complaints Don't advertise heated pool .
Location: Near shops bar restaurants all in walking distant . And a beach location .
Hotel nice enjoyed our stay great selection of food . Entertainment poor the area where this is needs to be rearranged . Standard rooms need up dating but fine for a base . I would go back because it has so much around it .staff could be more helpful the man on reception so rude . And they do not let you fill water bottle up to go to beach for day . When you are AI surely you are not there drinking or eating all day a bottle of water must save money . The cleaning staff are excellent .
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2015
10 Tage mit einem wunderschönem Meerblick. Tolle Lage, gutes Essen, super Wetter.
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

lack lustre but ok?

Posted 06-Dec-2015
Pros: quite quiet and no kids, not at capacity so not crowded,
Cons: a bath,, thermostatic control on the shower,, music channel on the TV
Location: Central location,
went for the club upgrade, recent refitted room on top floor with inclusive mini bar, bottle of bubbly on arrival, fresh fruit bowl and dressing gowns. Room clean and tidy on arrival with view over the bay and a good sized comfortable bed, disappointing things, the mini bar was not refilled- a one time deal, the shower is non thermostatic with fluctuating water pressure so was flicking from cold to hot and back to cold several times a minute, and shower only, no bath, part of a holiday is to have time and be able to relax in a bath? Meals were fresh and varied buffet style,
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good location.

Posted 22-Nov-2015
The hotel enjoys great location close to shops, restaurants and promenade. Nice pool area with plenty of sun beds. It offers good variety of food. Staff friendly. Only downsides - Smokers ignore no smoking signs and were not pulled up about it, and some remedial work needed to the tiles around pool, although.they seemed to be addressing this.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 12-Nov-2015 on Hotels
3 out of 5
by A verified traveller from Madrid

HotHotel que necesit

Posted 06-Nov-2015
Pros: La situación y el café de desayuno
Cons: Las habitaciones
Location: Para mí Costa Teguise es la mejor zona de Lanzarote
Hotel que necesita una remodelación urgente, está en un sitiio privilegiado y mantiene una calidad aceptable en sus zonas comunes y en las comidas, pero las habitaciones están muy viejas,
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2015 on Hotels
4 out of 5
Recommended
for Couples
by Paul from London

Posted 08-Sep-2015 on Hotels
We had an 11 night stay in August, our second year here. We had a great relaxing time on both occasions. All the staff are friendly and helpful. Absolutely fantastic sea view and you could almost fall off your lounger onto the beach.