I stayed in Tropical Resort for 5 nights. They have very friendly staff, trying their best to answer all your questions. They even extend the check-out time up to 2pm. For their service, I give a thumbs up.
Location of the hotel is superb, near to the beach, eateries, spa and many more.
The only problem with the hotel is cleanliness. The shower room drainage is choked and nothing has been done after several days of feedback. Can you imagine your feet is never clean each time after taking a shower?
Nonetheless, the most terrifying experience is my last night in the hotel. Middle of the night, I felt tickling on my arm, woke up found nothing. Second time, felt the tickling On my face area, and woke up and found nothing. Feeling unease, I woke up and went to bathroom, and return and found this long leggy creature on the bed... I'm not afraid of roaches, but sleeping with them is another thing.
For those planning to stay in Tropical Resort, avoid room S3, though it's just next to the pool. Don't envy them.