Villa | Terrace/patio

Reviews of The Ocean Residence Langkawi

3 out of 5
The Ocean Residence Langkawi
No. 1 Ocean Front Estate Bukit Benggali, Langkawi, Kedah

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 196 reviews" "
Rating 8 - Good. 84 out of 196 reviews" "
Rating 6 - Okay. 21 out of 196 reviews" "
Rating 4 - Poor. 4 out of 196 reviews" "
Rating 2 - Terrible. 3 out of 196 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic remote getaway
Amazing romantic secluded environment. Away from any activities so car rental needed which was very inexpensive. Perfect meditation yoga and relaxation place. The view and sound of the ocean was a very romantic setting.
Stayed 4 nights in Jun 2023

8/10 Good

Stuart, Barnsley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A return visit to this hotel. Clearly a business still suffering the aftermath of extended Covid lockdowns, reduced staffing and things looking a bit tired. Still a beautiful place, great staff and loads of wildlife. Still worth a visit
Stayed 25 nights in Mar 2023
Response from Front desk on 1 Apr 2023
Dear Valued Guest, Many thanks for choosing to stay with us again. We are delighted to know that you had a fabulous stay and we look forward to welcoming you back when you are next in Langkawi.

4/10 Poor

Francesca

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property does not look like how it is presented online. There is no bar, no restaurant, no staff after 6pm. The few staff members there are really nice, but the residence has seen better days. I think covid took its toll on it. The area around the residence is abandoned and the city of Kuah doesn’t offer much. The access to the residence is just via a very busy street. If you don’t have transport yourself I would not recommend. We were generally a bit disappointed and changed hotel.
Response from Front desk on 1 Apr 2023
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

8/10 Good

Robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good and tranquil hotel that's in need of manyfold renovations. Location is nice, between Kuah and the famous cenang beach. That being said, you definitely need some sort transportation, e.g. car/scooter - grab app would be a good alternative if you do not want to drive.
Stayed 9 nights in Sep 2022
Response from Front desk on 22 Oct 2022
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

8/10 Good

Mashkoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location and spacious resort. Friendly staff. Some lighting can be improved around resort.
Stayed 2 nights in Jun 2022
Response from Front desk on 22 Oct 2022
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I really liked this property...it had great views..the staff were lovely and helpful..we hired a scooter so it made the location ok...grab is so cheap so it really doesnt matter where you stay...langkawi is a great island to chill and explore
Stayed 3 nights in Jul 2022
Response from Front desk on 14 Aug 2022
Dear Valued Guest, Many thanks for choosing to stay with us. We are delighted to know that you had a fabulous stay and we look forward to welcoming you back when you are next in Langkawi.

8/10 Good

Teong Chuan

Stayed 2 nights in Apr 2022
Response from Front desk on 12 May 2022
Dear Valued Guest, Many thanks for choosing to stay with us. It was a pleasure having you as our guest and we look forward to welcoming you back should your travel bring you back to Langkawi. Kind regards, The Management

8/10 Good

Ellina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Big property located not far from airport and Kuah town. Ocean suite room is super spacious 3 bedrooms, 2baths with kitchen. The only thing we weren't comfortable is with the room decoration. The painting near the entrace door is super scary.
Stayed 3 nights in Oct 2021
Response from Front desk on 22 Oct 2022
Thank you choosing The Ocean Residence as your holiday getaway. We always committed to improve our facility and services in the future. Thank you for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Front Desk on 11 Mar 2020
Thank you for staying at The Ocean Residence, Langkawi.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness, and beautiful surroundings. Helpfull staff. A peaceful place to relax and put your mind at ease. The swaying of the coconut trees in the early morning, and having coffee at the porch is tranquil.
Stayed 3 nights in Feb 2020
Response from Front Office on 29 Feb 2020
Dear Valued Guest, Many thanks for choosing to stay with us. We are delighted to know that you had a fabulous stay and we look forward to welcoming you back when you are next in Langkawi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Front Office on 6 Feb 2020
Thank you for staying at The Ocean Residence, Langkawi. It would be a pleasure to have you with us again and we look forward to your return.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Nice staff nice view nice location.
Stayed 2 nights in Jan 2020
Response from The Mangement on 7 Jan 2020
Dear Valued Guest, Many thanks for choosing to stay at The Ocean Residence, Langkawi. It is great to know that we lived up to your expectations and we hope to have the pleasure of welcoming you back in the near future. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from The Management on 11 Dec 2019
Dear Valued Guest, Thank you for choosing The Ocean Residence, Langkawi as your home away from home. It is great to read that we have made your stay memorable once again and we look forward to your return when you next visit Langkawi. Kind regards, The Management

10/10 Excellent

Taryn, Edmonton, AB, CAN

Travelled with partner
Liked: Cleanliness, amenities
Beautiful property overlooking the waterfront. Nice and quiet.
Stayed 1 night in Nov 2019
Response from Front Office on 27 Nov 2019
Dear Valued Guest, Thank you for taking the time to post a review following your recent stay with us. We are glad to read that your overall stay with us was enjoyable and pleasant. It would be a pleasure to have you with us again and we look forward to your return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Front Office on 27 Nov 2019
Dear Valued Guest, Thank you for taking the time to post a review following your recent stay with us. We are glad to read that your overall stay with us was enjoyable and pleasant. It would be a pleasure to have you with us again and we look forward to your return.

10/10 Excellent

ABDUL RAHIM BIN, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from FOM on 13 Sept 2019
Dear Valued Guest, Thank you for staying with us. It was a pleasure to have you with us and we look forward to welcoming you back. Kind regards, The Management

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a great pool. Breakfast was good with lots of choices. Staff were friendly.
Stayed 5 nights in Jul 2019
Response from FOM on 5 Aug 2019
Dear Valued Guest, Thank you for taking the time to share your recent stay experience in this review. It is always a pleasure to hear from a satisfied guest. We certainly look forward to welcoming you back for another great stay when you next visit Penang. Kind regards, The Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place for relaxing...
Stayed 3 nights in Jul 2019
Response from FOM on 21 Jul 2019
Dear Valued Guest, Thank you for giving us the opportunity to provide you with such an amazing stay. We look forward to the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

10/10 Excellent

Norharyani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem of a place.love the longhouse room
Love this little hotel.personal touch from start to end.great staff and the service.we stayed at the longhouse rm with pool access which was superb.Next time will comebac n stay in they front villas which were beautiful n cosy.The beach is not meant for swimming but the view n setup is lovely.Nice pool too.
Stayed 2 nights in Feb 2019
Response from Front Office on 12 Jun 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very peaceful spot. This might be because there’s no beach here but the views across the water to the neighbouring islands makes up for that. About a 10 minute cab ride from Kuah. (Use the GRAB App or My Car App for getting around ) The rooms are basic but exceptionally clean. The bed was super comfortable. We stayed in a LongHouse room so had access straight from our terrace to the 60m pool. All the staff were super helpful and friendly throughout our stay. One problem we had was the poor access to the WiFi. We ended up using our personal hotspot most of the time. Definitely would recommend this place as it is exceptional value for money.
Stayed 5 nights in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. Thank for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)

10/10 Excellent

Choon Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sunny family vacation at Langkawi
It was a very good stay. The surrounding was nice and peaceful. We were pleasantly surprised when we turned in from the main road where a ruin building stand. This property was well hidden from the main road. Except the water rationing which lasted for over 6 hours on one of the days when we were there, everything else was excellent. We thought the food quality can be further improved though.
Stayed 3 nights in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to improve our services and facility. Thank you for your comment.

10/10 Excellent

Zuffada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for relax
lOVELY PLACE FOR RELAX. VERY CLEAN AND COMFORTABLE . longhouse room beautiful .Water in the pool very clear . Front office nice and helpful. Food and beverage so so. I will be back
Stayed 2 nights in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quiet place to get away from it all
The place is quiet - perfect for a getaway without the hustle and bustle.
Stayed 3 nights in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Longhouse with the access to swimming pool
Stayed 2 nights in Mar 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. We always committed to give the best to our guest. Thank you :)

8/10 Good

Rodel, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean View is perfect! The rooms are spacious and clean.
Stayed 2 nights in Feb 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location and service was outstanding.
Stayed 4 nights in Feb 2019
Response from Front Office on 29 Apr 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. Guest satisfaction always our number one priority. We always committed to improve our services and facility. Thank you for your comment.

10/10 Excellent

Chris, Christchurch, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Pleasant service. Liked how the building materials for our room included recycled shipping containers, done very tastefully. Also liked the unique touch of including a glassful of leaves from a plant grown around the hotel area noted for its health benefits.
Stayed 4 nights in Feb 2019

8/10 Good

Dharshu, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a calming vacation. Clean and comfortable.
Stayed 2 nights in Jan 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from Front Office on 26 Jan 2019
Thank you for choosing The Ocean Residence Langkawi as your holiday getaway. You always welcome to stay here again. Thank you

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
This place is nice and quiet compared with resorts but it's far from everything, there is nothing within walking distance. Unfortunately their website isn't up to date and they don't have a spa on site. We were looking forward to the spa so that we could take advantage while our daughter napped. They propose a spa offsite that offers transportation but It's on a busy road in town, not exactly the same experience as a massage at the ocean. The advertise the tidal pool as an attraction but it's disgusting with a shiny film.on the water, nobody would ever go in that. The main pool is very small. The longhouse pool with a entrance from your room is fun until some prick and his young kids are playing and making noise at midnight and the hotel does nothing about it. The breakfast doesn't offer many options for those that aren't in the mood for Chinese and Indian in the morning.
Stayed 2 nights in Dec 2018
Response from FOM on 10 Jan 2019
Dear Valued Guest, Thank you for staying with us. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, The Management

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from FOM on 10 Jan 2019
Dear Valued Guest, Thank you for staying with us. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, The Management

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Only the sewage system need to be improved, smelly toilet
Stayed 1 night in Nov 2018
Response from FOM on 12 Dec 2018
Dear Valued Guest, Thank you for staying with us. We are pleased to know that overall you have enjoyed your stay. As we exercise continuous improvement, we have taken note of your feedback in regards to area that requires greater attention. We hope to have the pleasure of welcoming you back in the near future. Kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from FOM on 12 Dec 2018
Dear Valued Guest, Thank you for staying with us. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, The Management

10/10 Excellent

Rene, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to relax. Will come back every year
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Dario Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and lovely staff.
We had a very lovely stay.
Stayed 3 nights in Jul 2018
Response from FOM on 14 Aug 2018
Dear Valued Guest, Thank you for sharing your stay experience with us. We are delighted to know that you have enjoyed your stay and we look forward to welcoming you back. Kind regards, The Management

2/10 Terrible

Ahmad

Disliked: Staff & service
Hotel manager mistreated us
Hotel management accused us of a broken wall light that we never touched. What disappointed me most the manager interrogating us like a police detective, though we spent good amount for two units 11 nights.
Stayed 11 nights in Jul 2018
Response from FOM on 31 Jul 2018
Dear Valued Guest, Thank you for staying with us and sharing your stay experience. We believe there is a couple of misunderstanding issue regarding the communication between yours and ours. We believe in equality and respecting each other regarding our culture as our motto here 'Malaysia's Style With A Smile'. We always committed to improve our services and facility. Your comments are so valuable to us. Thank you.

6/10 Okay

Ahmad

Disliked: Staff & service
Beware of mosquitoes if you have babies
Liked: pool, morning view, room space Disliked: mesquitoes bites to babies, baby cots had bed bugs; informed management but they did nothing, low tide every afternoon makes see look like a muddy lagoon, perhaps also this bring that much of mosquitoes. Hotel should provide mosquito net. Very basic breakfast, 2-3 dishes rotate every two days, rest don't change all days.
Stayed 11 nights in Jul 2018
Response from FOM on 31 Jul 2018
Dear Valued Guest, Thank you for staying with us. We regret for your experience with the mosquitoes issue. On another note, we do provide a electric liquid vaporiser inside all rooms. We believe that if we know earlier in advanced we will do our best for your comfortable as you stay here for 11 nights. Regarding for bed bug, we do our best by changing the bed sheet everyday because we do not have extra mattress for baby cot and please accept our sincere apologies for this. We do hope to have the pleasure of welcoming you back. Kind regards, The Management

10/10 Excellent

Marco, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, friendly staff, nice breakfast. Only recommendation is to have a rental car like us or other way of transportation. No dining options at walking distance.
Stayed 4 nights in Jul 2018
Response from FOM on 31 Jul 2018
Dear Valued Guest, Thank you for staying with us. We are delighted to know that you have enjoyed your stay and the breakfast. It would be a pleasure to welcome you back in the near future. Kind regards, The Management

10/10 Excellent

gok, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calm & comfotable
so large & clean room We can relax. It's better to use rent a car for transportation, because location of hotel is a bit far from city area.
Stayed 2 nights in Jun 2018
Response from FOM on 31 Jul 2018
Dear Valued Guest, Thank you for staying with us. It was a pleasure having you as our guest and we look forward to the opportunity of welcoming you back in the near future. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort.
Very nice resort, clean and interesting breakfast - more on the asian style. You could stay there all day long hang out at the pool. If you want to see the island and have dinner it's necessary to hire a car. Personally I would get rid of the tidal pool, its nonesense, better block the water to create the swamp.
Stayed 4 nights in Jun 2018
Response from FOM on 31 Jul 2018
Dear Valued Guest, Thank you for staying with us. We are delighted to know that overall you had a great stay. On another note, we acknowledge your feedback in regards to areas for improvement. We do hope to have the pleasure of welcoming you back. Kind regards, The Management

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awsome
Excellent
Stayed 2 nights in Jun 2018
Response from FOM on 27 Jun 2018
Dear Valued Guest, Thank you for your recent stay with us and for sharing your appreciation of The Ocean Residence, Langkawi in this review. We hope to have the pleasure of welcoming you back again. Kind regards, The Management

8/10 Good

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable room and good services
Stayed 3 nights in Jun 2018
Response from FOM on 24 Jun 2018
Dear Valued Guest, Thank you for staying with us and sharing your stay experience. We are glad to know that everything was great and we look forward to the pleasure of welcoming you back for another great stay.

10/10 Excellent

Alice, TTDI, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected Jewel of a Getaway
We booked this property knowing beforehand it is not beachfront but the view was fantastic! The swimming pool more than sufficed. The whole resort is in a peaceful and quaint location, tucked away from the hustle and bustle of traffic and tourist crowds. With car rental from the airport aplenty and affordable, the beach and other attractions are easily accessible, all within 30 mins drive away. Breakfast spread was good, more than enough to get you ready for the day's adventure. The staff were very friendly and courteous.
Stayed 3 nights in Jun 2018
Response from FOM on 17 Sept 2018
Dear Guest, thank you for taking your time to write us a review. We appreciate that a lot and will use it as a reference to further improvement our services quality. Once again, thank you very much and hope to see you again in future.

8/10 Good

Siew Ling

Liked: Staff & service
Stayed 2 nights in May 2018
Response from FOM on 24 Jun 2018
Dear Valued Guest, Many thanks for choosing to stay with us. It was a pleasure having you as our guest and we look forward to your return.

8/10 Good

Dennis, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, peace and relaxing feel is really there.
Overall is very pleasing and delighted. It was so relax and everyone is happy. Property - 👍 Rooms - 👍 Pool - 👍 Food - 👍 Staff - 👍 Sea View - 👍 The only setback is without the sandy beach.
Stayed 3 nights in May 2018
Response from FOM on 24 Jun 2018
Dear Valued Guest, Thank you for staying with us. It is great to know that you have enjoyed your stay. We certainly look forward to the pleasure of welcoming you back to The Ocean Residence, Langkawi.

10/10 Excellent

Gupta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for holidays
Response from FOM on 24 Jun 2018
Dear Valued Guest, Thank you for staying with us. It is great to know that your stay was amazing and everything was perfect. It would be a pleasure to welcome you back again.