View from property

Reviews of Royal Agate Beach Resort

3 out of 5
Royal Agate Beach Resort
Langkawi, Langkawi

Reviews

7.4

Good

Rating 10 - Excellent. 93 out of 492 reviews" "
Rating 8 - Good. 204 out of 492 reviews" "
Rating 6 - Okay. 140 out of 492 reviews" "
Rating 4 - Poor. 34 out of 492 reviews" "
Rating 2 - Terrible. 21 out of 492 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Liked: Staff & service
Great location for just one night
Stayed 1 night in Dec 2023

8/10 Good

jeromy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in. Not safe area to store bags while waiting. Front desk staff was amazing. Zero onaite perks for Gold.
Stayed 1 night in Feb 2024

8/10 Good

Marimuthu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Lay Hoon

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Dave on 8 Nov 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice and decent. friendly frontdesk staff. walking distance to the beach
Stayed 3 nights in May 2023
Response from Dave on 3 Aug 2023
Dear JulianaThank you for your feedback! We're glad to hear that you found front desk staff nice and friendly. Its always our aim to provide a warm and welcoming atmosphere for our guests. Additionally we are pleased that our location makes it convenient for you to walk to the beach.We hope you enjoyed your time by the beach and had a great stay overall. We look forward to welcoming you back in the future.

2/10 Terrible

Carol Chen

Stayed 1 night in Mar 2023
Response from Dave on 7 Jun 2023
Dear CarolThank you

4/10 Poor

Lay Hong

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Amber

Liked: Cleanliness, staff & service
It was what we expected. Simple and clean.
Stayed 1 night in Jan 2023
Response from Dave on 31 Jan 2023
Dear AmberThank you for sharing your feedback, we are glad to know you had a good stay with us

8/10 Good

Thim Chun

Travelled with group
Liked: Staff & service
It is located within walking distance to Cenang beach and lots of dining options available around the area. the parking at the back of hotel is very convenient for those who have rented a car.
Stayed 3 nights in Aug 2022
Response from Dave on 17 Aug 2022
Dear Thim Thank you for sharing your experience, we are glad to know you enjoyed your stay.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only few things. (1) 1 lift only for whole of hotel. (2) Only found room with balcony very attractive. It had beautiful sea views. (3) Although it was free parking sharing with another hotel the parking slots were limited. Apart from the above we truly recommend this hotel. this was our third time stay and won’t be our last.
Chenang Beach, a short walk from our hotel.
View  from our hotel balcony
Street view from our hotel balcony
Sea view  from our hotel balcony
Stayed 4 nights in Jul 2022

6/10 Okay

Andria

Overall stay was OK. The bed needs to be changed as you can feel the spring of the bed.
Stayed 2 nights in May 2022
Response from Dave on 26 Jul 2022
Dear Andria Thank you for your feedback, we are in the midst of changing our mattress to all our rooms.Our guests satisfaction is utmost important to us. Thank you once again for your feedback.

10/10 Excellent

Azizan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location and height, giving me a lovely view if the beach and the town below. Cleaning staff is a nice and friendly man. The room is spacious. My only suggestion is, the hotel should add some hooks on the wall so that guests can hang clothes etc.
Stayed 2 nights in May 2022

8/10 Good

Mario

Stayed 4 nights in Apr 2022

8/10 Good

Milad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2022

10/10 Excellent

nurul zairin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel , near to the beach , in happening area of Cenang beach , recommended hotel to stay
Stayed 1 night in Feb 2022
Response from Zubaidah on 23 Mar 2022
Dear Sir/Madam, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

nuraimi

Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Rooftop Resto Just So So
Good hotel. Just the surrounding is noisy & very limited rooms with sea view. & don't put high hopes on the rooftop restaurant. I heard they speak Thai. but was surprised that the food quality isn't at par with Thai's. very small portion. omelette just simply egg. don't mix with anything. & pan cakes just a size of a saucer. lol!
Stayed 4 nights in Jan 2022

10/10 Excellent

Akmahazila

Stayed 2 nights in Jan 2022

10/10 Excellent

Shahani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and the hotel's room space is very good for me and family.
Stayed 2 nights in Dec 2021
Response from Zeby on 17 Dec 2021
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, seaview
Great location by beach and shops, staff kindly upgraded to Seaview room, enjoyed view of sea from room and balcony.
Stayed 2 nights in Oct 2021
Response from Zeby on 28 Oct 2021
Dear Julie,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

8/10 Good

Thomas, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service
Room very clean . Staffs friendly and helpful. Just the rooftop cafe already changed to different cafeteria which is the decoration just normal view
Stayed 3 nights in Dec 2020

10/10 Excellent

Dr.AYS, Sabah, Malaysia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top hotel cafe...!! But, parking is a challenge...
Stayed 2 nights in Apr 2019

8/10 Good

ahmad nazrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Breakfast not nice
Stayed 2 nights in Feb 2020

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Cenang Beach. Patio rooms, especially on upper floors have a great view of the sunset. Room very clean, and staff friendly.
Stayed 8 nights in Jan 2020

10/10 Excellent

siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This property was not very expensive. The room was very good but the Wi-Fi was poor and people were having to sit in the corridor to get a decent connection. The entrance is through a shopping alley. The best part of this hotel was the rooftop restaurant with stunning views over the sea. . It is worth a visit even if you are not staying at the hotel. As a solo traveller who only wanted a room to sleeping it was okay. I would not recommend for family or someone who wanted a bit more luxury. But as value for money goes it was a decent place to stay and put your head down for a couple of days.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Good location. Pretty old... Room located near elevator...pretty noisey
Stayed 1 night in Dec 2019

8/10 Good

Hoo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location but a little worn out
Hotel is located at a central location in Cenang beach with everything a stones throw away. Condition of the hotel is a little worse for wear but clean. You can have breakfast and dinner at the rooftop restaurant with a view overlooking the sea. Food was ok. This hotel isn't connected directly to the beach but it's just a short walk over. Even shorter if you take a shortcut through the other hotels opposite of the road. There are some limited parking lots behind the hotel, but if you don't find a spot you can try to park along the street.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
everything ok .. need to improve in curtain curtain dept.
Stayed 1 night in Dec 2019

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooftop restaurant with fantastic view
The view out the upper stories front and the rooftop is spectacular, and probably the best thing about this hotel. Do plan a sunset dinner on the newly opened rooftop restaurant.
Stayed 3 nights in Dec 2019

6/10 Okay

Flo, JB

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Booked 2 rooms, one was good and the other one was having problems, air con problem on the 1st night and water problem on the 2nd night. Quite disppointing
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
It’s a cheap no frills though convenient place to stay.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is good. Property overall is not too bad.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Chun Wei

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

6/10 Okay

RoveBeetle, Prefer to keep anonymous

Travelled with partner
Disliked: Property conditions & facilities
Other than the location was great. Everything else sort of fall apart. To begin, after I checked into room 500, the ceiling was leaking. I promptly notified the reception at which he gave me a spare room to go in first (a family room) while they made the necessary repairs. After I checked into the room, 5 minutes later he called me and told me there's another room with similar value (which was with balcony and facing the sea). Suffice to say, I was immensely irritated and had to re-pack all my items into my bag again, go down and grab the new set of door keycards. Also, when I checked into room 500, there was a rove beetle!!!! (Charlie ant) Google it up. I was horrified and quickly killed it using the floor mat. I could identify it by it's colour and the pointy end of it's body. So there's that. A 'great' stay.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Leong, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Amazing location situated near the beach a lot of food and activity around. Too bad was there for too short time and weather not good
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Very comfortable room with sea view. Nice & friendly receptionist. Near to beach just 5-10 minutes.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Very near and walking distance to the beach ;-)
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
The roof top bar was closed ,this was the reason we chose this hotel the street below was noisey when shops closed up for buisness saw no staff except reseption who were not the friendlist.location was central view was lovely room basic but clean delivered on price as lower end of budget hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed in the Deluxe Sea View Room on the top floor (level 5) where you can get a decent size balcony with a fantastic sea view. We would say that this would one of the best budget hotel you can get around Cenang, as we noticed that some of the neighboring hotels may may been blocked by some buildings by the beach. Staff were friendly and efficient, the location of the hotel is fantastic as well. It is located right in the middle of Cenang where there are plenty of small food stores, restaurants and souvenir shops along the entire stretch. Cenang Mall and several fast foods chains are also approx. 5 mins walk away, and it takes you approx. 10 mins to get to the Underwater World. There are also a couple of Duty Free stores just a stone's throw away. Cons: As much as the room has met our expectations, we will not recommend anyone to go for any rooms with balcony during the monsoon season (August - Oct, according to the locals). We were awaken by the noise caused by the rain and strong wind (sharp whistling noises from the wind & minor shaking of the sliding door) in the middle of the night, and quite a significant amount of water from the rain was also flowing into our room through the balcony's sliding door. In addition, you may wish to note that there is no hotel security and anybody can easily access the lift and to any floors that they wish. Overall, we would rate this hotel 8 / 10.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking space
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Close to beach but the picture showed on the web has misleading that the hotel is next to beach.
Stayed 2 nights in Jul 2019

8/10 Good

Kin Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fake name fake picture 3 stars !!! No breakfast no restaurant no laundry service that hotel should be rated 1 star not 3 stars And the name Royal is a joke and beach resort is not true away from the beach only the sea view from the top floor in distance
Stayed 8 nights in Jun 2019

2/10 Terrible

Rihan, kuala lumpur

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
you should state that the rooftop bar is not under the hotel...its different management,and more worst we stay there because of that bat,and when we reached there the bar temporary closed..plus the room we requested for 2 single bed but still we were given 1 king bed and the receptionist is not friendly at all or maybe because its not 4 or 5 star hotel which we pay for the service...i try to contact expedia on that day through the number at expedia website but it didnt go through..i totally worst..this gonna be my first and last time using the expedia..thanks
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
1. The hotel is leaking everywhere. Understand is raining session but they must take this into consideration. 2. There’s someone open our room’s door with their access card (I believe is cleaner) even before our check out time, lucky we did ledge the meta ledge. 3. We go for the rooftop sunset view, but when we are there, is under renovation which never inform customer and nothing compensation to be done.
Stayed 2 nights in Jun 2019