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Reviews of Hotel Valentino

3 out of 5
Hotel Valentino
Strada Fontefredda, 20 - Zona Bagni, Acqui Terme, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 199 reviews" "
Rating 8 - Good. 99 out of 199 reviews" "
Rating 6 - Okay. 18 out of 199 reviews" "
Rating 4 - Poor. 3 out of 199 reviews" "
Rating 2 - Terrible. 1 out of 199 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

A el

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a night stop for our journey from Switzerland to Genoa. We chose the valentino hotel with the breakfast option. I would say the breakfast and dinner was a bit of a disappointment, dinner was just heated up and not freshly made and yet pricey given the location as for breakfast it was very basic; croissants, cereal, and milk. The rooms were clean, the furniture is a bit outdated but still clean nevertheless. There was a strong smell of bleach when we entered the room, it could have been tuned down. parking was very convenient and secure so that was a plus. I will recommend one night stopover.
Stayed 1 night in Feb 2024

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2021
Response from Silvia - Ricevimento on 1 Jan 2022
Thank you from the Hotel Valentino Staff!

8/10 Good

L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Lillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 28-Aug. 1st
Very clean and friendly staff. Good location and free parking in garage was great!! I will plan to stay again and would recommend it.
Stayed 4 nights in Jul 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Good ambience, great service in a very pleasant setting. Great SPA. Highly Recommended.
Stayed 8 nights in Aug 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Anilkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except breakfast experience slightly poor
Stayed 1 night in Oct 2019
Response from ricevimento on 21 Oct 2019
Grazie dallo staff dell'Hotel Valentino!

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel to visit Acqui Terme's hot sprin
Hotel Valentino was a very nice hotel in Acqui Terme that makes it easy to visit the town's hot springs. It is an older hotel, but still elegant and clean. Overall I thought it was a very good value.
Stayed 1 night in Jan 2019

10/10 Excellent

Martha, Genova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms were big and comfortable , nice staff and the price was ok
Stayed 1 night in Nov 2018
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

admir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2018
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

4/10 Poor

Ragan, NE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks nice on the outside..
While the initial impression was positive the actual hotel was disappointing, the staff was not helpful. The room had no a/c or fan so the window had to be open which let the mosquitoes in..and then there were the spiders or, perhaps bedbugs. Although the room had a refrigerator it was not working either, none of them in the hotel were working-but did not find that out until we had purchased items to go inside- the staff did allow us to put it in the hotel one- the bed was ok, the breakfast was typical, parking was convenient. While we do plan to return to the area we will definitely not be returning here!
Stayed 3 nights in May 2018
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Mrs C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, quiet location.
Pleasant hotel in a very quiet area near the thermal baths. Clean, comfortable and friendly. Would benefit from tea and coffee making facilities in the rooms. Happily stay there again.
Stayed 1 night in Sep 2017
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Anne F, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time here and recommend it completely.
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonably priced for the comfort offered!
Hotel was really good for the price - really friendly staff and comfortable. And very quiet area. I wished we had time to check out the spa! Acqu Terme is about 2 kms walk away and is a lovely walkable town for shopping and eating. Beautiful Historic buildings.
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Agris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

peter, Nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Hotel Valentino is great value for money with large clean rooms and wellbeing centre in house. It is a good 20 minutes walk to town but easy to park if you take the car. The aircon was not that efficient but did not detract from our positive opinion. Breakfast was adequate with better than average fresh coffee included.
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Marjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Antonino, Palermo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel grazioso ed accogliente
Stayed 1 night in Mar 2024

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staff dell'Hotel Valentino!

8/10 Good

Marco

Stayed 1 night in Dec 2021

8/10 Good

Hildegarde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staff dell'Hotel Valentino!

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno piacevole
Personale molto attento e cortese, struttura pulita, parcheggio comodo, soggiorno piacevole.
Stayed 1 night in Oct 2021

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

6/10 Okay

F.P.

Liked: Staff & service
Basis driesterren
Het hotel is een op zich net driesterrenhotel, iets buiten het centrum. Met de auto ben je daar in 5 minuten. Op zich goed waar voor zijn geld, maar voor mij net iets te sober. Alles wat er moet zijn, is er, maar ook niks meer. Positieve kanten: vriendelijke medewerkers. En als tweede, het is een ideale locatie als tussenstop van of naar Toscane of verder.
Stayed 3 nights in Aug 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Bing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel, personale gentile
Buon hotel, camera pulita, personale molto gentile e disponibile a dare informazioni e aiuto. Buona anche la colazione. Consigliato
Stayed 4 nights in Aug 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

María Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tenían prepara las dos habitaciones, somos 4 de familia y enseguida nos facilitaron otra superior.
Stayed 1 night in Aug 2021
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Erwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Laurence

Disliked: Room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

fausto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale propositivo
Personale alla reception cordiale ed attento. Addetti alla sala colazione veramente attivi. Peccato che causa COVID la zona spa fosse chiusa
Stayed 1 night in Sep 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal pour une soirée étape ou quelques jours
Stayed 1 night in Sep 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piacevole, personale molto gentile e disponibile.
Stayed 1 night in Sep 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

8/10 Good

Boris-Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from annalisa on 28 Dec 2021
Grazie da parte di tutto lo Staf dell'Hotel Valentino!

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentilissimo disponibile parcheggio privato al coperto e non posto molto tranquillo Direi un hotel top !!!
Stayed 1 night in Jan 2020
Response from annalisa on 28 Feb 2020
Grazie da parte di tutto lo staff dell'Hotel Valentino!

6/10 Okay

Fabio

Liked: Cleanliness
Disliked: Property conditions & facilities
Una permanenza vintage
L’hotel e’datato e il refettorio delle suore dove andavo 50 anni fa era più allegro e moderno. Anche la camera e tutto il resto della struttura avrebbe bisogno di una svecchiata e di un’offerta più consona agli anni in cui siamo. Poteva soddisfare fino agli anni 70.
Stayed 1 night in Jan 2020
Response from annalisa on 28 Feb 2020
Fareno tesoro dei Suoi consigli. Grazie da parte di tutto lo staff dell'Hotel Valentino!

8/10 Good

cerminara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from annalisa on 28 Feb 2020
Grazie da parte di tutto lo staff dell'Hotel Valentino!

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from annalisa on 28 Feb 2020
Grazie da parte di tutto lo staff dell'Hotel Valentino!

10/10 Excellent

Pestifero, Torino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella Posizione a ridosso del centro storico, camera spaziosa e molto confortevole
Stayed 2 nights in Oct 2019
Response from ricevimento on 21 Oct 2019
Grazie dallo staff dell'Hotel Valentino!

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end Italie 💖💙
La météo peut être capricieuse rien ne gâche cette belle région.....les italiens sont très généreux et ont tout compris au tourisme.....nous sommes fans ✌️💙💙💙
Stayed 2 nights in Sep 2019
Response from ricevimento on 21 Oct 2019
Grazie dallo staff dell'Hotel Valentino!

8/10 Good

MAURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
esperienza positiva anche se di un solo giorno, un po lontano dal centro ma vicinissimo alle terme,personale cordiale,consigliato!!!!!
Stayed 1 night in Aug 2019
Response from ricevimento on 11 Sept 2019
Grazie da tutto lo staff dell'Hotel Valentino!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff disponibile e accogliente. Struttura vicino ai punti di interesse
Stayed 2 nights in Aug 2019
Response from ricevimento on 11 Sept 2019
Grazie da tutto lo staff dell'Hotel Valentino!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from ricevimento on 11 Sept 2019
Grazie da tutto lo staff dell'Hotel Valentino!

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from ricevimento on 11 Sept 2019
Grazie da tutto lo staff dell'Hotel Valentino!

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from ricevimento on 11 Sept 2019
Grazie da tutto lo staff dell'Hotel Valentino!