Lancaster Holidays from £841

Fantastic getaway, thank you. Surroundings and ability to work everywhere were awesome, thank you!

The location is walkable to Dickies Arena, there are also some restaurants nearby.

Staff didn’t anticipate things a visitor may need to know. Expected me to know a lot of things about parking and the property. Gave poor directions about parking and how to get there. Very loud music in the check-in area. Difficult for a 65-year-old man with a little bit of a hearing problem. Even when I did ask them to speak up, it wasn’t clear what they were trying to explain to me. I’m a well educated physician, but it just doesn’t seem that they were trained to tell the visitor all the things they needed to know about their place and how to get around in it. I don’t plan on going back.

Lovely art deco office conversion with a decent gym and a friendly staff. Beds are super comfy and the view can be decent if your facing elm.

The draw is the JFK Memorial (historical aspect) and walkability to restaurants. I did not like the ice situation. There should be ice machines on every floor. Also, had a few issues with cleaning. When we told them we were getting dressed to come back later they never did (and no I did not have a sign on my door). Had to ask and it still wasn't cleaned. Asked again and they cleaned it. In other words, they were going to pass me by if they could not clean when it was convenient for them. Finally the charge for breakfast is excessive. We have money but don't like burning it so we did not even try. Finally, what happened to your happy hour you used to have? To stay competitive in the future, you better reconsider the elimination of these perks compared to other nearby hotels. I have stayed there many times before but this time I would just say it was just 'OK'.