Indoor pool, open 6:00 AM to 10:30 PM, pool loungers

Reviews of Country Inn & Suites by Radisson, Lancaster (Amish Country), PA

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1007 reviews" "
Rating 8 - Good. 212 out of 1007 reviews" "
Rating 6 - Okay. 33 out of 1007 reviews" "
Rating 4 - Poor. 11 out of 1007 reviews" "
Rating 2 - Terrible. 7 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days, 3 nights and the property was great! Location was perfect and right in the middle of everything. Breakfast was tasty with lots of options. Hotel staff was extremely friendly and hospitable. Would love to return next time we come back to the area! The only things that could’ve used improvement were the sofa bed wasn’t very comfortable (are they ever?) and the chairs in the dining room are odd because there’s no support in the middle of them so you kinda feel like you may fall through sometimes. 😬 Haha luckily we didn’t, and we weren’t in there for anything other than breakfast!
Stayed 3 nights in Mar 2024

10/10 Excellent

charles

Liked: Property conditions & facilities
Great staff very polite
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 25 Mar 2024
Thank you for your rating and review. We are so glad that our hotel met your expectaions. Thank you for choosing to stay with us and we look forward to seeing you again.

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people weren’t overly friendly but everyone else seemed to be very nice.
Stayed 4 nights in Mar 2024
Response from Country Inn & Suites on 22 Mar 2024
Thank you for your rating and review. We apologize that you felt our front desk staff wasn't overly friendly. It is never our intention for our guests to feel unwelcome. Thank you for choosing to stay with us and we hope you give us another chance in the future.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 28 Mar 2024
Thank you for your rating and review. It is always nice to hear that our guests felt we rated the highest. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful and close to shopping and dining.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 22 Mar 2024
Thank you for your rating and for taking the time to write a review. We are glad that you enjoyed our room and found our location convenient. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute reservation and the staff was able to accommodate us. The hotel was clean and comfortable. The rooms were updated and were roomy.
Stayed 2 nights in Mar 2024
Response from Country Inn & Suites on 10 Mar 2024
Thank you for your rating and review. We are always glad to hear our guests were satisfied with their stay at our hotel. We are happy that you found our rooms up to date as well as clean and comfortable. We are glad our staff was able to accommodate your reservation and we hope to see you again the next time you are in Lancaster.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 8 Mar 2024
Thank you for your rating and review. We are glad you enjoyed your stay with us and we hope you will consider staying again!

2/10 Terrible

Melissa

Canceled at check in. Required a $200 deposit because I was local. Also wouldn’t accept my credit card because it had my maiden name on it. But the same card was used to pay for my room which was good enough for my room charge. Very very rude front desk staff. Did not stay.
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 4 Mar 2024
Thank you for your rating and review. We do require a deposit of 200 for reservations residing within 50 miles of the hotel. Also, we take credit card fraud very seriously and we do require a matching ID with the credit card. Thanks again for your rating and review.

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 1 Mar 2024
Thank you for your rating and review. We are glad to hear that you found our property to be clean. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Tammy

Stayed 3 nights in Feb 2024
Response from Country Inn & Suites on 21 Mar 2024
Thank you for your rating. It is always good to hear that our guests feel we deserve the highest rating. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Maribell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cozy place. My kids and I have a safe and great time.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 29 Feb 2024
Thank you for your rating and for taking the time to share your thoughts. We are happy that you and your kids enjoyed yourselves at our property. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 26 Feb 2024
Thank you for your rating and we always appreciate guest feedback. We are happy that you like our location. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 24 Feb 2024
Thank you for taking the time to give us a rating and write a review. We are happy that you found our staff to be friendly and helpful. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous!!!!
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 24 Feb 2024
Thank you for taking the time to rate our property and write such a nice review. We thank you for your kind words and we are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to shopping
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 21 Feb 2024
Thank you for taking the time to rate our property. We appreiciate your feedback and we are happy our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Bathroom was completely renovated - looks brand new. Pool and fitness room were also very clean. We'll definitely return.
Stayed 1 night in Feb 2024
Response from Contry Inn & Suites on 19 Feb 2024
Thank you for taking the time to offer a rating and share your thoughts. We are happy that you liked our renovations and it is always nice to hear that our guests found our property to be clean and well maintained. Thank you for choosing to stay with us and we look forward to seeing you again in the future.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two night stay at this hotel. The room was very clean and the beds are great! Even the people who maintain the hotel are very courteous We are already recommending your hotel to others. P.S. We loved being able to have a cookie and tea when we arrived back after seeing a play one evening. It hit the spot.
Stayed 2 nights in Jan 2024
Response from Country Inn & Suites on 15 Feb 2024
Thank you for your rating and review. Thank you for your kind words regarding our property. It is always nice to hear that a guest found our staff to be courteous and our rooms clean and comfortable. We are happy that you are looking forward to coming back and we look forward to seeing you then. Thanks again.

8/10 Good

Amie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and very quiet. We did not have any issues with our room. We didn’t have breakfast there. We came in on a Friday night and stayed the weekend. We were able to find parking while we stayed but we didn’t see a lot of parking there. Only complaint when we checked in on Friday night the girl that checked us in was not friendly and I would consider rude. Every one else that worked there was very friendly.
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on 14 Feb 2024
Thank you for your rating and review. We are happy to hear that you did not have any issues with your room or parking. Our staff usually goes out of their way to make our guests feel at home, so it was dissapointing to hear of your experience. We have had an individual talk with our staff members to ensure this doesn't happen again. thank you for choosing to stay with us and we look forward to seeing you again soon.

10/10 Excellent

Theodore L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on 9 Feb 2024
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Outlets, many choices for dining, and the Hotel and staff were friendly and helpful.
Stayed 1 night in Jan 2024
Response from Country Inn & Suites on 29 Jan 2024
Thank you for your rating and review. We are glad that you like our location and that you found our staff to be friendly and helpful. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Gregory, Burlington Flats

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed at a country inn. Loved it and looking forward to staying again.
Stayed 1 night in Jan 2024
Response from Country Inn & Suites on 29 Jan 2024
Thank you for your rating and review. We are glad that our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

2/10 Terrible

Kristyn

Disliked: Staff & service, amenities
The staff was rude and mean to my family and guests.
Stayed 4 nights in Jan 2024
Response from CIS Staff on 29 Jan 2024
Thank you for taking the time to write a review. We apologize that you found our enforcement of our hotel policies regarding unregistered guests using our facilities and fire code occupancy limitations in our guest rooms to be rude. It is never our intention to be unkind, but these policies are in place for the safety and security of our guests and staff, therefore it is of the utmost importance that we address situations that break those protocols immediately.Thank you again for sharing your experience. We hope your next stay at a Lancaster County hotel provides you with the amenities and service that fulfill your needs.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Country Inn & Suites on 27 Jan 2024
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 19 Jan 2024
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Country Inn & Suites on 13 Jan 2024
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Imara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 8 Jan 2024
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Venkata Pavan Kumar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !! Highly recommended for family and kids.
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 8 Jan 2024
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The facilities are in very good conditions. Our room was huge (for a suite with 2 rooms). The breakfast was quite good
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 8 Jan 2024
Thank you for your rating and review. We are glad you found our property to be well kept. We are also happy that you enjoyed our spacious suite and breakfast. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

liuzhi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a short stay in the country inn. Overal is good. I was late for the breakfast but staff was still nice to give me extra time.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 1 Jan 2024
Thank you for your rating and review. We are glad you enjoyed your time with us and hope you will consider returning in the future!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there every year because we like it
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 1 Jan 2024
Thank you for your rating and feedback. Thank you for continually staying with us when you are in the area. We hope to see you back again soon!

10/10 Excellent

Anntionette

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 30 Dec 2023
Thank you for your rating and review. We are glad that our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a great stay
Amazing stay as always. Staff is super friendly. Rooms are clean and a decent breakfast in the morning. Walking distance to the Tanger Outlets.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 30 Dec 2023
Thank you for your rating and review. We are glad that you like our location and found our staff to be friendly. We are also happy that you enjoyed our breakfast. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Keashna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Country Inn & Suites on 30 Dec 2023
Thank you for your rating and review. We are glad that our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with good amenities.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 29 Dec 2023
Thank you for your rating and review. We are glad that you found our rooms comfortable and that you enjoyed our amenities. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 29 Dec 2023
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exceptionally well kept & well run. We would stay at this hotel again in a heartbeat, and we're trying to plan another getaway around it!
Stayed 1 night in Dec 2023
Response from Country Inn& Suites on 1 Feb 2024
Thank you for your rating and review. We are glad that you found our hotel to be well kept. Thank you for choosing to stay with us and we look forward to seening you again the next time you are in Lancaster.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 24 Dec 2023
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway!
A very good getaway. Near everything. Great buffet breakfast. Cookies available all day. Pool and jacuzzi very clean. Third time visiting here, will definitely return.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 24 Dec 2023
Thank you for your rating and review. We are glad that you like our cookie / coffee station and breakfast. We are also glad that you enjoyed our pool. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was quiet and convenient to the area that we wanted to explore. The room was a suite which made it nice to be able to spread out. The breakfast was a little disappointing. Mostly premade items to heat up in the microwave
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 24 Dec 2023
Thank you for your rating and review. We are glad that you like our location and found our suites to be spacious. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
We did have trouble signing in and getting our room near our family so they upgraded us because of the wait at no additional charge. The room was great the breakfast was very good and the chocolate chip cookies very good. We will be back
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 24 Dec 2023
Thank you for your rating and review. We are glad that you like our coffee / cookie station and breakfast. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are nicely designed. The staff are wonderful. I feel like the furniture needs freshening, like the cloth on the chair in our room could have been cleaner.
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 17 Dec 2023
Thank you for your rating and review. We are glad that you like our suites as well as our staff. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Country Inn & Suites on 5 Feb 2024
Thank you for your rating and review. We are glad our hotel met your expectations.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 17 Dec 2023
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Stacey

Travelled with family
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 17 Dec 2023
Thank you for your rating and review. We are glad our hotel met your expectations. Thank you for choosing to stay with us and we look forward to seeing you again the next time you are in Lancaster.

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites on 14 Dec 2023
Thank you for taking the time to rate our property. We hope you enjoyed your time with us and that you will consider staying with us again!

10/10 Excellent

patrick

Stayed 3 nights in Dec 2023
Response from Country Inn & Suites on 14 Dec 2023
Thank you for your rating! We appreciate your feedback. We hope you will consider staying with us again on your next visit to the area!

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 1 Jan 2024
Thank you for your rating. We hope you enjoyed your time in the area, and that you will consider staying with us again on your next trip!

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near all the venues we were going to, including shopping and dining.
Stayed 3 nights in Dec 2023
Response from Country Inn & Suites on 14 Dec 2023
Thank you for your rating and feedback! We are glad you enjoyed the proximity of our location to local attractions. Thank you for choosing to stay with us and we hope to see you back again!

10/10 Excellent

Colleen

Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 14 Dec 2023
Thank you for your rating! Thank you for choosing to stay with us and we hope you enjoyed your time in Lancaster!

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on 14 Dec 2023
Thank you for your rating! We hope you enjoyed your stay with us and that you will consider staying with us again in the future!