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"Easy airport shuttle "

"Got there 45 minutes after check in time and was told no rooms were ready…. We waited another 2 hours for our room to be ready. We didn’t get into our room until after 6:00pm"

"Room assigned at check-in had not been cleaned and bed was unmade. Desk staff apologized for inconvenience and immediately assigned substitute room after first inspecting it."

"Everything was amazing. Staff helped alot "

"Bed sheets felt dirty. Room had an odd smell. Pool water was dirty. Breakfast was decent. Night staff was rude."

"Yes"

"No hot water to take a shower. There was an issue with the hot water heater. It was a huge inconvenience. "

"Heat and AC didn’t work!"

"The staff was great. Very helpful and friendly. I have stayed here in the past, but on this visit I could see the need for some major cleaning (staircase carpet}, refurbishment of aged furniture in the room, and replacement of water damaged ceiling tile throughout the facility. If my room is indicative of the condition of others, new mattresses are a must - I spent three nights sunk into the middle of my king bed due to the busted down softness. My key cards took me 6 to 8 tries every time I entered my room, even after asking for new cards. Perhaps new entry mechanisms or doors would be nice. I hope the new owner can restore he grand facade and shine to this facility. E"