Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
77% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from blackburn

Okay for a short stop over.

Posted 07-Jan-2016
Pros: Nice view, links to city centre, good entertainment.
Cons: Felt rushed out of room by maid despite it being off season, WIFI needs improvement, rooms need updating, better TVs in rooms.
Location: trams outside or cheap taxis, we liked the staff and prices at blacktax.
The hotel was ok for a short stay trip, as the room was fine enough to stay overnight if you are staying in blackpool for a specific reason, the room was out dated, the tv only had 4 channels, the tv was hard to work, it took a while just to turn on,the wifi was good downstairs but didn't work in our room, the bed uncomfortable, thin walls, people next door banging on wall constantly, we weren't enough making noise. On the day of arrival, the staff on to check us in were nice enough, the maids hardly came around, on the morning of departure, the maid was quite rude towards us asking us why we hadn't left yet, we were scheduled to leave twenty mins prior but it was really quiet with it being off season, nobody was waiting for the room so it seemed quite abrupt. The entertainment was good fun, despite being IDed to play bingo.. the bar was good, good links to the town, you had to pay to use pool, which wasn't mentioned prior, we did intend to still go but ran out of time. Overall, a decent hotel but needs updating in rooms, maybe maid needs better bedside manner.
3 out of 5
by A verified traveller

In need of TLC

Posted 30-Nov-2015
I've stayed at this hotel many times over the years, I don't think it's been renevated or decorated since my 1st trip. The toilet was held down with silicone sealant and crossed fingers. It's a budget hotel now & should be priced as one
3 out of 5
Recommended
for Everyone
by A verified traveller

ample parking

Posted 26-Nov-2015
Pros: sd
Cons: update decor
Location: overlooking seaview
nice warm quiet room nnmgfjmgfjjj gg djk xdhdfcnj
1 out of 5
Recommended
for Personal Event
by Steven from Southampton

Norbreck

Posted 12-Nov-2015 on Hotels
Hotel terrible room very hot, pool have to pay for cinema in hotel closed all the time, Breakfast bad no fried eggs food not cooked properly never stay there again.
2 out of 5
Recommended
for Families
by A verified traveller

Double booked

Posted 05-Nov-2015 on Hotels
Double booked one of the rooms so we had to all stay in the other family room we had booked.
2 out of 5
Recommended
for Families
by Barry from Stockport

An Englishmans home is not this Castle!!!

Posted 01-Nov-2015 on Hotels
An overnight stay with my wife and grandchild (3yrs). Very tired hotel in great need of improvement in decor and service. Reception staff disinterested. No extra bed in room as asked for (was provided when asked for at reception). Piece of buttered malt loaf found under bedside table when looking for child's toy. Warning sign to use non slip mat in shower but no mat. Lots of noise from below (we were on second floor). Very poor value for £95 just for room
1 out of 5
Recommended
for Couples
by frank from liverpool

rubbish stay

Posted 30-Oct-2015 on Hotels
looks good from the outside but needs a complete facelift inside, lots of screaming kids running around, very long line of people waiting for breakfast or evening meal,glad I did not book them.
1 out of 5
Recommended
for Couples
by David from Liverpool

Posted 26-Oct-2015 on Hotels
Checked in went up to are room the room they out uss in never got cleaned from the past people who stayed init then they changed me to aother one witch was even worser with mould coming from the walls would never recomend it to anyone want to stay in Blackpool
3 out of 5
Recommended
for Families
by Not Provided from Airdrie

Posted 20-Oct-2015 on Hotels
We arrived late and the bedroom had no heating and was uncomfortable on the first night which was fixed for the second night after we reported it. The queue was exceptionally long on the Saturday morning with the result we went elsewhere for breakfast.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveller

never stay again

Posted 20-Oct-2015 on Hotels
Hotel room is small,old and dirty but expensive.