Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from preston, UK

Posted 04-Dec-2016
Arrived at the hotel and checked in, had to walk up two flights of stairs with lots of heavy luggage and staff did not ask if we needed help. Arrived in the room to find and incect on the floor in the bathroom, the towel in the bathroom also had black marks. Loud noises heard in the middle of the night from on top of the room even though we were on the top floor. Also absolutely boiling at night and there was no thermastat available in the room! Would never stay here again, have received better rooms in cheaper and worse hotels
4out of 5
by A verified traveller from E

Nice hotel but bathroom needed deepclean

Posted 04-Dec-2016
Excellent stay let down by dirty bathroom and lack of attention to detail regarding cleanliness of bedroom and bathroom.
4out of 5
by A verified traveller from Perth

Fair hotel handy for motorway users.

Posted 23-Oct-2016
Good rate from Expedia. Lovely room and great breakfast included in rate. Staff decent enough but no personality.
3out of 5
by A verified traveller from Wemyss Bay

Nice hotel but needs improvement

Posted 16-Oct-2016
Firstly when booking online watch you don't get conned by the site stating breakfast is included only when you confirm you find out it is continental breakfast only and you have to pay extra for a cooked one. Room was stifling hot. No air con and tv reception is terrible as is wifi quality
3out of 5
by A verified traveller

Posted 08-Sep-2016 on Hotels
One night business. Good food. But my room was on the lower ground floor (107) and along with the corridor smelt of damp.
3out of 5
by A verified traveller from Surrey

Traffic noise all night

Posted 30-Aug-2016
Pros: Spacious rooms
Cons: Attention to detail, customer focus, restaurant quality and service
Location: Brockholes is a surprising treat.
Rooms spacious and comfy but no air con and the hotel is right by the M6 and A59 so traffic noise is constant, worsened by needing windows open in warmer weather. Advertises as a Scottish Steakhouse as a restaurant and so cooking steaks well would be the first order, i wasn't the only one to send my steak back and if i had to eat there again i would order off another part of the menu.
4out of 5
by A verified traveller

Good stopover

Posted 22-Aug-2016 on Hotels
Perfect for an overnight to break a long journey
4out of 5
by james

This traveller left a rating score only Posted 22-Aug-2016 on Hotels
4out of 5
by A verified traveller

Tickled Trout

Posted 21-Aug-2016 on Hotels
comfortable hotel. Well equipped room. Background motorway noise. Very good breakfast
5out of 5
by Stephen

This traveller left a rating score only Posted 18-Aug-2016 on Hotels