Ratings based on 273 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great value comfortable stay

Posted 09-Jan-2017
Reception staff were very helpful , bed was comfortable and rooms clean Breakfast was lovely and on till 11am allowing a lay in and no rushing about in the morning Location convenient for m6 and 2 mile walk city centre Would highly recommend
2out of 5
by A verified traveller

Not so good

Posted 22-Dec-2016
Pros: Location
Cons: Most things
Having read other reviews I was surprised by the dated decor and general ancient feel to the whole place. Specific grievances are that there were dirty cups in the room, a dirty sock left over (I assume) from a previous guest, window found open after check-in making the room extremely cold, the towel rail was so hot and so close to the toilet that I had to cover it with towels to prevent scolding, despite a lift, there was no way to access the room without some stairs being involved and finally the food in the restaurant was tasteless and bland. All in all had in not been for the location would not bother, cannot recommend.
1out of 5
by A verified traveller from preston, UK

Posted 04-Dec-2016
Arrived at the hotel and checked in, had to walk up two flights of stairs with lots of heavy luggage and staff did not ask if we needed help. Arrived in the room to find and incect on the floor in the bathroom, the towel in the bathroom also had black marks. Loud noises heard in the middle of the night from on top of the room even though we were on the top floor. Also absolutely boiling at night and there was no thermastat available in the room! Would never stay here again, have received better rooms in cheaper and worse hotels
4out of 5
Recommended
for Everyone
by A verified traveller from E

Nice hotel but bathroom needed deepclean

Posted 04-Dec-2016
Excellent stay let down by dirty bathroom and lack of attention to detail regarding cleanliness of bedroom and bathroom.
4out of 5
by A verified traveller

Welcoming convenient and friendly

Posted 16-Nov-2016 on Hotels
The hotel is convenient for the local area, close to M6 but not at all noisy. very comfortable rooms and friendly staff.
3out of 5
by A verified traveller

Tickled Trout

Posted 11-Nov-2016 on Hotels
The hotel could do with a little TLC, it's looking a bit worn. Checking in took 20 minutes, even though there was only one person ahead of me. They could really trim that whole process. I noticed the receptionist when I checked in at 8.30pm was on at 7.30am next morning.
4out of 5
by A verified traveller

Arrived late

Posted 01-Nov-2016 on Hotels
Arrived very late no problems room all good but only bar snacks available on check out asked for an invoice and was told NO you booked via a 3rd party so no I was taken aback with this and should have explained the reason first
4out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Oct-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller from HOLMES CHAPEL Cheshire

Posted 26-Oct-2016 on Ebookers
The room was clean, bed and bedding clean and comfortable. Good for a one night stay. However, the restaurant - the staff were pleasant enough but I am afraid the meal was not up to my standard it being well over the top in its worth. The steaks we ordered were served to us COLD and we had no alternative but to send them back. The steaks were enjoyable and cooked to our specification when presented to us on the second attempt. It was supposed to be a special meal, It turned out too disappointing . Definitely not even three star. Sorry,
4out of 5
by A verified traveller

comfey and friendly staff

Posted 25-Oct-2016 on Hotels
Stayed at this hotel for work. Was very pleasant and clean