Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Preston

Nice hotel right in the town centre

Posted 25-Sep-2016
Hotel staff really helpful and nothing to much trouble. I would definitely stay here again
4out of 5
by A verified traveller from London

Decent modern city centre hotel

Posted 19-Sep-2016
Pros: Comfortable room.
Cons: The air-conditioning did not seem to be working very effectively. Important since the outside window could not be opened.
Location: Close to Preston town centre with its shops, pubs and restaurants.
It is a Holiday Inn, so not exactly full of individual character but no-one would expect that in such a chain. It provides reliably clean and comfortable rooms, is quiet enough and the morning call came through ,cheerfully, at the expected time. The shower did not take too much working out. I did not have a breakfast this time but on my last visit it was a decent buffet. The position is next door to Preston's famed brutalist bus station if you are interested in either architecture or buses.
1out of 5
by Sammy from Ashford

Awful stay!

Posted 17-Jul-2016 on Hotels
I ended up in a room with two single beds that was extremely dated. I tried ordering room service - they were happy to bring me food but not a beer! Then to top it all off the hotel had no water in the morning so I couldn't even have a shower! Poor stay. Won't be going back.
1out of 5
by Jane from Preston

Not what you would expect from the Holiday Inn!!

Posted 15-Jul-2016 on Hotels
I booked this hotel for 3 visitors from China. They arrived at the hotel at approx. 11am but were unable to get into their rooms until after 2pm (even though I had previously called to check this and was told they should be able to get in for midday. This obviously was not ideal as they had been travelling for over 12 hours. When they did manage to get in to their rooms there was no hot water in the hotel so they could not shower before going out for dinner with the Director from the university. The following day it got even worse as they had no water at all!! Also, one of the visitors toilet was disgustingly dirty. Basically, I will never book any of our visitors into this hotel again.
3out of 5
by A verified traveller

Convenient but not luxury

Posted 13-Jul-2016 on Hotels
Stayed here for daughters graduation and it was convenient for the Guild Hall. Managed to get a space on the car park although it's quite small and then walk to the Hall without having to tackle one way system. Room was one of the smallest Holiday Inn rooms I've encountered but was functional. Breakfast was good and late checkout offered for free with ICH card was great benefit. Hotel room suffered from road noise as busy road runs at the back of the hotel. Needs a bit of TLC and updating
4out of 5
by John

This traveller left a rating score only Posted 05-Jul-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Jun-2016 on Hotels
4out of 5
by A verified traveller from florida

Quite but noisy guest at 3am till 04.30

Posted 24-Jun-2016
Pros: Location
Cons: Bar prices told by other guest also that is why they eat and drink else where .
Location: Good in town
Noisy guest other wise good location clean room expensive Bar prices.
5out of 5
by Jennifer from Blackpool

Short stay

Posted 02-May-2016 on Hotels
Great stay Cath on reception very friendly
4out of 5
by A verified traveller from Mexico

Reasonable Value

Posted 22-Apr-2016
Fairly standard accommodations at a good price. Good breakfast for an extra five pounds. Short walk to Preston high street. Adequate.