Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
56% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from lincolnshire

Great location in serious need of refurb

Posted 17-Jun-2016
Pros: The bedding and bathroom were clean enough.
Cons: Full refurb required, Everything stripping back to bear walls and floors, burn all the furniture, bring the place into the 21st century.
Location: Location is second to none, right on prom, all bars and nightclubs a short walk away, tram stop right outside hotel
Grand entrance to a grand hotel, shame , as soon as you leave the lobby the standard of the decor, carpets, walls etc was worse than when I stayed in a hotel in Bosnia during the war in 1995, Britannia hotel chain have some fantastic hotels, I've stayed here and Manchester, both in need of some money being spent on them. In the room the wallpaper was coming off from all walls and the ceiling, the skirting boards were missing, furniture was from the seventies.
3out of 5
by A verified traveller from cornwall

Nice location, but poor amenity s

Posted 11-Jun-2016
After getting our booking wrong and charging us double the original price the room was small with the bare minimum. It had a very small t.v. but had no signal on nearly all channels. Staff were friendly and reasonably helpful. I was very disappointed especially after paying almost double the original price
1out of 5
by A verified traveller from scotland

Good location but really tired and badly run

Posted 16-May-2016
Pros: Staff
Cons: Everything
Location: Good location, right on the front by the North Pier
We were upgraded to a delux room. You couldn't swing a cat in it the bed was awful and I had to plead with hotel staff, including the manager, for towels when I needed them. Towels do not come back from the laundry until 6pm ! Madness - guests check in from 2 pm and dinner is served from 5. When are people supposed to get cleaned up. That said, all the staff were great.
4out of 5
by Andrea T.

Lads weekend away

Posted 13-Apr-2016 on Ebookers
Well position hotel so no need for taxi's to meet others on our trip. comfortable room with spacious bathroom would book again.
3out of 5
by Philip from Manchester

historic hotel in need of a facelift

Posted 12-Apr-2016 on Hotels
the room was amazing although could do with a facelift, water stains on the wall, very dated, tv not tuned in, jaccuzzi didnt work
1out of 5
by Chris

This traveller left a rating score only Posted 08-Apr-2016 on Hotels
1out of 5
by anthony c.

Cheap not cheerful

Posted 05-Apr-2016 on Ebookers
Stopped here several times before and you get what u pay for but this time was going to be my last what a dump no towels not been hovered Windows full of pigeon muck got best hotel position in Blackpool buts needs to change .
1out of 5
by A verified traveller from liverpool

Stay away

Posted 04-Apr-2016
Pros: nothing
Cons: everything
Location: location was good if you want to be close to the nightlife
t The room was dirty plaster falling off ceiling had no towels in the room asked reception said they would bring some never did. The shower rail was jammed to the wall with a toilet roll and it was noisey and the light from opposite bars shined in all night the curtains where to thin. The overall hotel is tierd dirty and very shabby
1out of 5
by Michael

Posted 24-Mar-2016 on Hotels
what a dump.
3out of 5
by A verified traveller

Okay hotel, close to town center.

Posted 22-Mar-2016
Pros: The staff were good.
Cons: a good coat of paint in the rooms.
Location: good location.
You get what you pay for, don't expect luxury !! the hotel was close to the center which was a big bonus.