Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
55% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Good location but thats all

Posted 21-Aug-2016
In need of decorating,very run down and dirty.Would not recommend staying here
3out of 5
by A verified traveller from Stoke on Trent

Good location

Posted 01-Aug-2016
Britania hotels have really let the place down, the wallpaper in room 229 is hanging off the wall. It needs a good refurb and clean. the only good thing it has going for it is the location.
3out of 5
by A verified traveller from st.helens

Good location

Posted 31-Jul-2016
Great terrace and handy for all bars..noisey room overlooking main road but didnt bother us too much
2out of 5
by A verified traveller from lincolnshire

Great location in serious need of refurb

Posted 17-Jun-2016
Pros: The bedding and bathroom were clean enough.
Cons: Full refurb required, Everything stripping back to bear walls and floors, burn all the furniture, bring the place into the 21st century.
Location: Location is second to none, right on prom, all bars and nightclubs a short walk away, tram stop right outside hotel
Grand entrance to a grand hotel, shame , as soon as you leave the lobby the standard of the decor, carpets, walls etc was worse than when I stayed in a hotel in Bosnia during the war in 1995, Britannia hotel chain have some fantastic hotels, I've stayed here and Manchester, both in need of some money being spent on them. In the room the wallpaper was coming off from all walls and the ceiling, the skirting boards were missing, furniture was from the seventies.
3out of 5
by A verified traveller from cornwall

Nice location, but poor amenity s

Posted 11-Jun-2016
After getting our booking wrong and charging us double the original price the room was small with the bare minimum. It had a very small t.v. but had no signal on nearly all channels. Staff were friendly and reasonably helpful. I was very disappointed especially after paying almost double the original price
3out of 5
by A verified traveller

Not bad

Posted 24-May-2016 on Hotels
Dirty windows with bird poo all over them other than that all good would stay agen
1out of 5
by A verified traveller

Needs pulling out of the dark ages

Posted 20-May-2016 on Hotels
Dated, dirty and unfriendly staff
1out of 5
by A verified traveller from scotland

Good location but really tired and badly run

Posted 16-May-2016
Pros: Staff
Cons: Everything
Location: Good location, right on the front by the North Pier
We were upgraded to a delux room. You couldn't swing a cat in it the bed was awful and I had to plead with hotel staff, including the manager, for towels when I needed them. Towels do not come back from the laundry until 6pm ! Madness - guests check in from 2 pm and dinner is served from 5. When are people supposed to get cleaned up. That said, all the staff were great.
1out of 5
by David from Whitehaven

Terrible hotel

Posted 03-May-2016 on Hotels
Very noise during night (guys shouting & banging doors in corridor), hotel staff were unhelpful. Would not stay again
4out of 5
by Andrea T.

Lads weekend away

Posted 13-Apr-2016 on Ebookers
Well position hotel so no need for taxi's to meet others on our trip. comfortable room with spacious bathroom would book again.