Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
56% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from scotland

Good location but really tired and badly run

Posted 16-May-2016
Pros: Staff
Cons: Everything
Location: Good location, right on the front by the North Pier
We were upgraded to a delux room. You couldn't swing a cat in it the bed was awful and I had to plead with hotel staff, including the manager, for towels when I needed them. Towels do not come back from the laundry until 6pm ! Madness - guests check in from 2 pm and dinner is served from 5. When are people supposed to get cleaned up. That said, all the staff were great.
1out of 5
by A verified traveller from liverpool

Stay away

Posted 04-Apr-2016
Pros: nothing
Cons: everything
Location: location was good if you want to be close to the nightlife
t The room was dirty plaster falling off ceiling had no towels in the room asked reception said they would bring some never did. The shower rail was jammed to the wall with a toilet roll and it was noisey and the light from opposite bars shined in all night the curtains where to thin. The overall hotel is tierd dirty and very shabby
3out of 5
by A verified traveller

Okay hotel, close to town center.

Posted 22-Mar-2016
Pros: The staff were good.
Cons: a good coat of paint in the rooms.
Location: good location.
You get what you pay for, don't expect luxury !! the hotel was close to the center which was a big bonus.
1out of 5
by A verified traveller

Posted 05-Mar-2016
Old outdated hotel in dire need of a refurbishments walls covered in stains and chunks missing in walls.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Mar-2016 on Hotels
1out of 5
by Andrew from Birmingham

Truely awful hotel

Posted 02-Mar-2016 on Hotels
Awful hotel, unclean, tired very old room.
4out of 5
by happy nan

mrs c

Posted 02-Mar-2016 on Ebookers
The hotel is situated in a good location. We got a lovely sea view room and was lovely and clean .
3out of 5
by Stephen P.

Weekend with friends.

Posted 01-Mar-2016 on Ebookers
Hotel was fine for what we wanted although a bit chilly in the bar area. We were on a weekend with friends and bars and shopping plus the tower were on hand.
4out of 5
by gordon from Sowerby bridge

Saturday in metropole

Posted 25-Feb-2016 on Hotels
Came on a Saturday. Got single room , very clean, good comfy bed, nice size room, bath/shower room was best I've stayed in for a while, big,warm, great bath/shower control, very powerful shower, and stayed at temp selected, room only let down by NO WI FI and WORST POOR TV EVER ONLY 5 PROS AND ALL JUST ABOUT UNWATCHABLE stayed here about 5 times this last 6 months, hotel needs looking after, but clean and ok place, will stay here again yes cheers
5out of 5
by Paul

This traveller left a rating score only Posted 24-Feb-2016 on Hotels