Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
54% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Liverpool

Don't stay here if you want to sleep!!!!

Posted 11-Oct-2016
Pros: Nothing
Cons: Should be knocked down and rebuilt
Location: Good location, close to amenities.
We should have realised when we got to the door of our room and next doors room butted up to ours,, that this was going to be a problem. One bedroom made into 2 with the flimsiest wall as a partition. Jacuzzi bath not working and filthy, wardrobe door stuck so wouldn't open. 2am and the neighbours got back drunk and very, very loud. When they did get to sleep he snored so loudly it sounded like one of the trams was in the room with us. Eventually got to sleep ourselves around 5am only for the hotel fire alarms to go off at 7.30.
1out of 5
by A verified traveller

Do not stay here

Posted 14-Sep-2016
My girlfriend and I arrived at the hotel and checked in, it looked at little old and run down but still went ahead, as we walked to our room the stench was awful. Then we arrived at our room and entered it was horrific, there were draws hanging out of the cabinet paint hanging off the walls. There was HAIR in the bed plus it wasn't made properly, that says to me that they don't change there linen every time a new guest arrives. There were stains on the bedding and on the mattress protector it looked like someone had wet the whole bed and they had not bothered to change the protector it was disgusting. After all this we decided to go and get a refund from reception and the receptionist didn't even seem bothered or shocked that we were disgusted with the room, it looked like this was a situation that happened regularly - do not stop here!
1out of 5
by Ea from middlesbrough

I wouldn't waist my camera on the place

Posted 27-Aug-2016 on Hotels
The hotel wants knocking down the health inspectors want to come to inspect the building SO many cracks in the walls it is unsafe
4out of 5
by David from Manchester

Unfair reviews.

Posted 26-Aug-2016 on Hotels
The bad reviews were unfounded. We loved it.
2out of 5
by Elaine from Weston-super-Mare

Stay here at your own risk!

Posted 26-Aug-2016 on Hotels
When I arrive the room wasn't clean, it smelt damp and the pipes from toilet / bathroom were really noisy. Then I noticed bed hadn't even been made and I panicked wondering if I was supposed to bring my own bedding. They changed my room and at least it was clean but was a smoking room and stunk. I don't smoke but luckily I'd though to pack air freshner. The staff in café were friendly and it was reasonable and the entertainment, although very short was good. I won't be staying there again, but I love Blackpool.
2out of 5
by A verified traveller

Poor but on front needs updating badly

Posted 23-Aug-2016 on Hotels
Couldn't check in till 3pm had no towels no phone in room do had to walk all the way back to reception to ask and collect them room not that clean windows dirty
2out of 5
by A verified traveller

Good location but thats all

Posted 21-Aug-2016
In need of decorating,very run down and dirty.Would not recommend staying here
4out of 5
by Michael

Another Good Stay at the Metropole

Posted 20-Aug-2016 on Hotels
Usual stay, good location
2out of 5
by Charlotte from paris

ne vaut pas son prix mais toujours mieux qu un bnb

Posted 10-Aug-2016 on Hotels
5 nuits pour le festival rebellion, on a reserver une chambre soi disant de meilleure qualite qui etait sensee etre plus grande, donc en effet on a eu un peu mieux qu un bnb mais faut pas se fier aux photos qui montrent la chambre telle quelle etait avant qu ils mettent un mur en placo au milieu pour en faire deux... resultat on entend tout ds la chambre voisine. beaucoup d humidite qui faisait une tache sur le mur et plafond, fenetre qui faisait du froid et impossibilite de controler le chauffage, des fois ils le mettaient en route des fois non. le lit etait plutot confortable. ne vaut pas son prix mais si on veut mieux qu un bnb je crois que c le mieux qu on peut avoir a blackpool!le grand point positif est la salle de bain qui elle etait en bonne etat et sauvait la mise...
1out of 5
by Natalie

Posted 09-Aug-2016 on Hotels
Vi fikk røykerom selv om vi hadde bestilt ikke røyk. Toalletet på rommet funket ikke og det var ikke gjort rent. Dusj luktet kloak. Vi fikk skiftet rom samme kveld og det nye rommet var mye bedre. Vi bodde på dette rommet i 5 dager. Renhold var innom 3 ganger men vi fikk bare rene håndkler en gang (og ikke nok). Bås ble tømt en gang og det ble ikke vasket på badet noen av dagene.